I am grateful for Dr. Strickland and the staff for being knowledgeable and thorough. I enjoy…read morereading Dr. Strickland's book in the waiting room while I wait, but I haven't finish it because the wait is not long at all.

The dentists are fantastic, but the billing area lacks communication. I have insurance and paid my…read moredeductible and thought I was all caught up. I never received a bill from them saying I owed anything. Then, five months later, I received an overdue bill stating I needed to pay $xxx.xx in 14 days to avoid being sent to collections. I called them one day later and was told it had already been sent to collections. The only "apology" I received was, "Well, I guess our system sent it a little early (ha ha ha)." You will have to contact the collection company about that. Also, since your account was sent to collections, you are no longer eligible for our services. Are there any other concerns you would like to discuss about any other patient? Being laughed at because their system wasn't working correctly, and then instead of trying to work with me, just saying I'm no longer a patient and asking if I want to discuss any other patients, is a rude and unprofessional way to do business. To top it all off, when I asked for my records, they refused. They said that all patient records are their property and cannot be removed or copied from the facility. They are the patient's property, not the business's.

Very gentle, on time. Wifi connection for patients if you have to wait for a few minutes. Highly…read morerecommended for the entire family!

From the owner: General dentistry, oral surgery, periodontics, endodontics, cosmetic, whitening.read more

Always leaving with slick, smooth, and clean teeth! The best feeling. We've loved every person…read morethat's taken care of our teeth. And the facility is so clean.

I have been a customer of this office for several years. I had an appointment on March 2, 2023. I…read morebecame violently sick with a stomach bug 3 hours before my appointment. I called in the office to cancel and told them I started throwing up. She said no problem and cancelled my appointment. Then I received a $50 charge in the mail for a missed appointment. Nothing was ever said over the phone about a missing appointment charge. I spoke with Carol, and she refused to remove the charges. I will not be doing business with office ever again.

I have used DDS John Phelps twice in 12 years for an acrylic partial. I now live 2 hours away from…read moreIndianapolis, and was so pleased with my first partial, that I decided to make the several long trips to his office to have a new one made...yes, he is that good. I am a perfectionist, and needed a partial for my front teeth. I wanted a prosthodontist that was also a perfectionist. One that pays close attention, and has a good eye for detail. DDS Phelps is that person. He patiently endured with me until we got it right to my satisfaction. He uses quality grade materials that are better than that of a dentists, and some other prosthodontists. This current partial looks as perfect as it can get. The last partial that he made me lasted over 10 years. I expect this one to last a long time as well. DDS Phelps receptionist Ann Marie is excellent also. She is organized, polite, personable, and does her best to get patients seen around their busy schedules. The total costs was very reasonable, especially given the time spent working out the details and getting the bite correct and comfortable....which is so important. The entire staff at DDS Phelps office works hard to meet the intricate needs of their patients. I would highly recommend DDS Phelps to meet any of your detailed, cosmetic dental needs.

Dr. Phelps and Kirk are true artists. Ann Marie and Markita keep everything running smoothly. All…read morewere a joy to work with. I was referred to Dr. Phelps by my family dentist after he and my periodontist ran out of options to fix failing crowns (4 upper front teeth). The consultation was clear, follow-up was prompt, and expectations were set. For the next 6 months I spent quite a bit of time with Dr. Phelps and Markita getting implants. They communicated well, kept me at ease, and truly cared about the quality of their work and my long-term satisfaction. Appointment reminders came via email and text. If needed, assistance was just a quick email or phone call away. For the first time in years I want to show off my beautiful smile - a positive life-changing experience! I'm glad the procedure is over, but sad that I don't get to see them often anymore. Good people.

Very nice staff and my exam was painless now doing a crown, they are so friendly and patient…read moreanswered all my questions. Would recommend highly Mary Petty

If I based my review on the ladies that worked there (other than one) it would've been a five star…read more This review is for that one older lady and STEVEN BOLLINGER. Steve treats the ladies that work for him like crap! When he was pulling my teeth, he got in an argument with one using his mic. I heard the lady on the other in say, "It was just a question and you don't need to talk to me that way". Then he prescribed me antibiotic that I was allergic to. Even though it was my mistake because I had my fiance help fill out the paperwork and she missed to put a check mark in the box where it asked. However they still ask that question and we answered it, and he still subscribed it. I had really bad bone spurs after his work and he seemed frustrated that he might have to do some extra works and decided to take things personal an pin it on me. I was in the chair and he literally shoved his computer monitor three inches from my face. I was in shock when he did that. I didn't even get mad at the time. When I got home, I started stewing on it. I made an appointment again with him to belittle him like he did to me and the ladies he worked for. I have everything on record and video also. I feel so sorry for the ladies that have to deal with him on a daily basis. I'll never go there again and getting my bone spurs checked from another dentist to see if he causes damage to my jaw. The picture is of him getting in my face.