Had a good first experience here! I attempted to walk to this place from my house which I wouldn't…read morerecommend since there are limited sidewalks in the area LOL, but they have appointments as late as 5pm on weekdays so the added flexibility should allow me to drive in for my next visit. Looks more like a cabin in the woods than a dentist office, when I got to the door I felt like I should knock haha. The staff was friendly and efficient and clear about what would be free or not. They are going to replace a filling that should fix a problem my previous dentist left behind and was unable to fix, so here's hoping it goes well! The dentist also gave me some good recommendations from his own care routine when I asked.

I went to Dr. Bartels for almost 2 years. My last appointment for a cleaning a showed up and there…read morewas a sign on the door that said they were closed due to everyone being in a training. I called the next week and left a VM. Never heard back. I have been going to Pawlus Dental for about 2 years now and it's a much better experience. This place can't keep staff. I know 2 people who have worked here and told me how awful it is. Every time you went in, it seemed like everyone was new. No one knew what they were doing. He also got caught double charging a friend of mine. Meaning he got most of it paid through insurance and then tried to get the SAME amount of money from the patient. Last time I checked that was against the law. Speaking of the law. I was also told me has many many lawsuits pending against him and his practice.

I've been to Pawlus Dental several times and I cannot say enough about the quality all around. Even…read morethough I now live in California, I've tried to go to Pawlus when I'm in Hoosierland. My wife is so impressed with his work that she keeps talking about flying out there *just for the dental work*--and not even for the great architecture in Columbus (been there, done that). We trust Pawlus for the biggest jobs like veneers and implants. I had a chipped front tooth and Pawlus made it look absolutely the same as my other teeth, you cannot even tell it's not the original. Highly recommended.

What to expect when you visit Pawlus Dental here in Columbus Indiana. Let's start with the very…read moreunfriendly staff in the billing area. Do not expect that questioning your bill or asking for explanation of charges, your charges, the ones that you are paying for, to simply be answered. Do expect rude and how dare you question what is printed there, attitude. Do expect to be lied to, intimidated or both if you dare to question why a charge or procedure was not fully explained to you. The only good experience I had in the billing area was when the billing ladies were out to lunch and one of the front desk receptionists offered to come and help me. This individual took the time to print out, do the math and explain to me, what I was not understanding. When you are in the chair, do not expect that you can choose to say no and to choose what you would like to do with your insurance plan, your teeth and your money. What you can expect is passive aggressive behavior, and belittling, and if that does not sway you to conform then back up is called in from the billing department. And the main one in billing is a beast, I'm sure many have run and hid knowing she was on her way. What you can expect is to be told, when you do not want more x-rays just because insurance will pay after 2 years even though there are no signs of cavities or any new development, to be told by the hygienist, that "you get more radiation just walking outside", (her arms crossed and doing her best to tower over you and intimidate you). I mean if you are getting radiated every time you walk outside then you might want to skip more radiation in places that you can control...like not getting x-rays just because 2 years have lapsed and x-rays can be billed again. Expect folded arms, eye rolling, belittling posturing and extra's being brought in to bully you into submission. All I wanted was my teeth cleaned, a plain cleaning that my insurance paid 100% for. They were insisting that I had deep cleaning last time so I would have to do that moving forward because insurance would not pay after a deep clean, for regular cleaning. Had to question that one...I know that last year after requesting a regular cleaning when I scheduled, I wondered after the procedure, why I was still charged $200 +. I was not up for a battle with the awful billing lady after the cleaning and numbing so I just paid it. It turns out they did deep clean after I asked when I scheduled, for regular cleaning that my insurance would pay 100%. Trust me when I say they do not understand the words, "I cannot afford more than...". Each visit has been a challenge in one way or another; never to be treated as if I might be a responsible, intelligent human being that knows how to spend her own money and do the best she can within insurance limits to preserve her own teeth as best as income will allow for. I called my insurance company next day after this last visit just last week, and it turns out that I can go from deep clean to regular cleaning, which I felt was a lie on their part, as long as it had been 90 days from the deep clean. I had had enough last week, of the abuse experienced each visit so I got up and got my purse and walked out. On my way out, little miss billing had to get her last dig in, "just let us know where to send your records", again in that condescending tone of hers, so mature, so unnecessary, I was leaving, I didn't say anything to her, but she just cannot resist and not pass up an opportunity to be nasty. What to expect in this office if you have great insurance and plenty of money to cover expensive procedures...great service I am sure, which is fine for some, but it is not for me.

I broke a tooth during a meeting at work and it was late in the afternoon. I called my current…read moredentist who said he could get me in but the wait was two or three weeks out. No thanks! My spouse's boss recommended to me Dr. Carter and I called at around 4:00PM on a Thursday and the admin that answered the phone said she would ask the staff to stick around as they were all about to leave for a conference to Chicago. I made the five minute drive from downtown and was treated with the best care with an amazing staff. All of them! The admin talked them into staying, the dental assistants and team did not treat me like a burden and was very kind an empathetic towards me. They created a temporary crown for me and scheduled an appointment for me faster than my previous dentist could even see me! I expected a monster bill for the emergency services but wasn't given any additional up charge for the short notice. The rest of my family now sees Dr. Beth and the rest of the staff. They are fantastic with kids as well as adults. It sounds crazy but now I look FORWARD to my visits with Dr. Beth and Shannon. Best dentist in town with big hearts and the ability to tell a few jokes along the way!

Dr Carter and staff are always friendly and put a smile on your face. Would recommend her for all…read moreof your dental needs.

Definitely the best dentistry in Columbus. I've gone here for 16 years and I don't plan on leaving…read more The hygienists are top notch in quality, catering to your comfort and needs. Doctor Clock, the owner of the practice, really cares about you as a person. I feel confident in my dental health thanks to Columbus' best oral hygiene specialists at Tipton Park Dentistry!

Just had my first appointment with Tipton Park, THIS PLACE IS AWESOME! The team is fantastic, the…read moreoffice decor is gorgeous, the equipment is all brand new, the whole experience leaves you impressed! Price wise, I haven't had any cavities filled here yet but they do have a new customer special for $79. My experience from start to finish. Bonnie cleaned my teeth. Between her magic touch and the really comfortable chair I passed out. Woke up with my teeth looking perfect. Scott (Davis) checked out my teeth and gave me an A-OK. Both Bonnie and Scott were a pleasure to talk to and I felt very confident in their abilities, definitely coming here from now on!

I'll start with the good stuff. Dr. Srickland is pleasant, there are virtually no wait times and…read morethey are always able to get me in for an appointment when I call. The office is very clean and nice. Free coffee, nice referral program and friendly hygienists. The office manager however is a total nightmare to deal with. The final straw for me was the collections notice I received from Linda VanVolkenburgh notifying me my appointments had been cancelled and my account sent to collection. I quote,"you have continuously ignored my repeated request for payment". Unprofessional much? This isn't the first issue I have had with improper insurance billing from the office. I never received a bill for the $50 dollars I supposedly owed but I did have a receipt for the same day for a completely different amount. Turns out I never received a bill, nor did Linda ever bill my insurance company. I'm much too busy to have to continuously check my claims when I visit the dentist the ensure I'm being billed correctly or spending my time on the phone with a rude office manager arguing over money I don't owe. I'll take my business elsewhere until the practice finds a more competent office staff.

The dentists are fantastic, but the billing area lacks communication. I have insurance and paid my…read moredeductible and thought I was all caught up. I never received a bill from them saying I owed anything. Then, five months later, I received an overdue bill stating I needed to pay $xxx.xx in 14 days to avoid being sent to collections. I called them one day later and was told it had already been sent to collections. The only "apology" I received was, "Well, I guess our system sent it a little early (ha ha ha)." You will have to contact the collection company about that. Also, since your account was sent to collections, you are no longer eligible for our services. Are there any other concerns you would like to discuss about any other patient? Being laughed at because their system wasn't working correctly, and then instead of trying to work with me, just saying I'm no longer a patient and asking if I want to discuss any other patients, is a rude and unprofessional way to do business. To top it all off, when I asked for my records, they refused. They said that all patient records are their property and cannot be removed or copied from the facility. They are the patient's property, not the business's.

Dr Clock was very professional and personable. Staff was pleasant and efficient. Lovely office.read more

From the owner: At Tipton Park Dentistry of Columbus, we take great pride in providing comprehensive care for our…read morepatients of all ages. From preventative care, like cleanings and x-rays to complicated procedures, like root canals, wisdom teeth extractions and implants, we are able to do them all in our office, where you will feel most comfortable. We strive to be your dental health "home" and build trusting relationships. We are honored to have many generations of families who have been coming here for years and years. We believe in providing the best care for our patients by educating them about prevention and their treatment options. This is vital to help patients make informed decisions regarding care. Over 75% of our new patients come from existing patient referrals! To our current patients, see you again soon! To our potential patients, we can't wait to meet you!

They responded quickly to a broken crown I had. Then contacted me when they had a cancellation to…read moreget me in early. The crown was only 2 years old so they did not charge me for replacement. I've been using them for years and really appreciate the care I get and the quality of dental work. Dr. Scott does great work.

Friendly staff. Always positive. Staff really makes you feel welcome. Dana at the front desk knows…read moremost people by name. Always friendly.