Testing is already stressful and this location's employees caused me a HUGE amount of stress and frustration right before testing because they were horrible listeners and "know it all" type of attitude. They thought I was taking a certain test and kept saying I had the wrong ID, I told them the website states I have the proper ID and IF they would have let me speak they would have saved us both the headache. I missed my test and they didn't allow me to test, I called VUE customer service and they refunded me because they made a mistake! Requirements are different for every test you take. I proceeded to schedule another test there thinking we were all good and nope they were so passive aggressive and rude. They called customer support and the people from VUE gave them the okay to allow me to test and corrected their mistake. I failed of course and retook the test at another site a week later and got 10 points over the one I took there. I gave them a 3 ONLY because I spoke to the Head person in charged and she was graceful and apologized, the facility is clean well designed and has nice new equipment if they replaced the staff this place will be top-notch! read more