Dr Raschell has treated my son for asthma for many years and she stays on top of the best medical…read moretreatment for him. He had a rare condition on top of his asthma and allergy issues that made his symptoms worse. She had a wider range of doctor to refer us to which led us to the correct treatment pathway. She became more of an expert in my sons condition after she began treating him and helped guide us with his drs in Atlanta. I appreciate her desire to help us instead of send us on our way to another Dr. she really wanted to help us find a solution. When we did he had rare issues with his asthma. She is very open to alternatives to medicine which i appreciated as well. I would highly recommend her. She also prays with us at our request which was very uplifting

From the owner: Dr. Susan Raschal believes that medically treating the condition is only a part of the healing…read moreprocess. She views her practice as the continuation of a covenant she made with God to treat her patients with kindness and understanding in every step of their care. At Covenant, Dr. Raschal and her staff focus on you or your child--your comfort, your concerns and your spirit-- just as much as the treatment techniques and options. And yes, this includes hugs! Dr. Raschal practiced as an allergist in Chattanooga for 11 years before her desire to be a part of a faith-based practice led her to open Covenant Allergy and Asthma Care in 2009. She has been published in the area of immunology. She is a member of Sigma Sigma Phi, a medical honor service society, and a member of the teaching faculty at the University Of Tennessee College Of Medicine, Department of Internal Medicine; Pennsylvania College of Osteopathic Medicine-Georgia campus; and Lincoln Memorial College of Osteopathic Medicine. She also participates in the training of family practice, pediatric and internal medicine residents and medical students.

Dr. Hollie truly listens to my challenges and concerns during our consultations. He has guided me…read morein the best strategies to manage my allergy issues. His staff is polite, professional, and prompt. The process for receiving the immunotherapy shots has been made very convenient and simple. My last "check-up" with Dr. Hollie was via TELEMEDICINE, and it was flawless!

More concerned about setting up your next appointment and prescribing medicine not needed!read more

I called this place three and half weeks ago to make an appointment at my desired location. I told…read morethem that I wanted this one location and I was willing to wait a couple weeks to get an appointment there. So they give me a date and time and I accept it. Weeks later, I show up and find that my appointment is at another location even though I specifically told them what location I wanted. They didn't even tell me about the appointment at a different location. Had to give one star because I couldn't give zero. From this experience, it was very disappointing to see that they couldn't even get the first part of making the appointment done correctly.

I'm in the middle of getting a skin test now. When I made the appointment about 3 months ago, I was…read morenot told any details of this skin test. I was not told I would have tests on my back. I was not told that it would last about 2 hours. When I brought this up to the nurse administering the test (who was very nice), she told me that the person at the front desk should have told me these details. I'm glad I don't have any obligations now or for the duration of this appointment. When making an appointment for a skin test, I highly recommend asking about the details I have named here.

I was conflicted between going to Chatt Allergy and Galen, which was farther away. For whatever…read morereason, I ended up going w Galen, which was a mistake to begin with, considering the distance from home, and price of gas at the time. I did the expedited shots, meaning I drove there and back twice a week as often as I was able to. In my history of getting allergy shots at various ages, and in various regions, within a year I could feel relief. Well, this wasn't happening here, so I inquired, and met with the doctor again, again to no avail. I continued thinking any day now...NOPE. Two years? Three years? NOTHING. I finally gave up, My insurance plan had a higher deductible, and out of pocket max (I rarely have need to go to the doctor), so I ended up spending THOUSANDS of dollars for NOTHING. I attempted multiple times to speak with someone in billing, management at the office itself, attempting to escalate things, etc...To no avail. When I finally decided I had no choice but to start all over again at Chatt Allergy, we finally figured out why the shots at Galen were likely not helping- they didn't include cats and dogs! Mind you, they ask you questions about this in the intake forms. I have sadly been allergic to horses, cats, and dogs since childhood, and we were liiving w a GERMAN SHEPHERD! I'm not sure which genius there decided they didn't need to include the serum for dogs in my shots, but clearly this was a major, and costly oversight on their part! All of the previous shots throughout my life included them! Again, I tried to contact anyone there who would listen. I was finally given the name of a newer employee in charge of this sort of thing (compliance department) and whom I spoke with at least once, who told me she would "look into it" for me. She seemed nice, and I was hopeful. NOTHING! AGAIN! I put in a few follow up calls to her over the months, with no return call. I have never in my life dealt with such unprofessionalism. Erlanger on the other hand has handled some snafus on their part with complete professionalism, and kindness. I DO NOT RECOMMEND GALEN. I have been seeing Dr Patel at Chatt Allergy and in a few months I can say I am already feeling a difference, AS EXPECTED. GO THERE.

As of now, I've only visited this place once. I had an issue with an employee, but the doctor…read moresettled it and quickly made me feel at ease. I just got off the phone asking questions and getting clarifications and spoke with Allie, and she was ABSOLUTELY delightful! Thank you for being so sweet and kind.

I am a R.N. with a Bachelor's degree and 20 years of intensive care experience. I'm knowledeable…read moreof the field of medical care and don't trust my son's care to just anyone. After being very happy with his previous allergist, Susan Raschal, D.O., I dreaded changing simply because of the long drive to her office for 4 years of allergy injections. Then I discovered an allergist office here in Hixson. Chattanooga Allergy had a good review on YELP, however, so I made the leapt! Dr. Cromie and staff were friendly, prompt (very short wait), knowledgeable, convenient night hours so he doesn't miss school, open to questions, and made the transfer almost painless (although I will miss Dr. Raschal).

I love this place. I see Dr Perry who is awesome. Even though I need to possibly be vegan and love…read morein a bubble, I don't get hives anymore. They are very thorough, and exceed my expectations in customer service. I also get allergy shots which is gay and prompt. I don't recommend going when school let's out. That's there peak time and you may have a little wait. It is very comfy and cosy. Very kid friendly. They have their own tv. The adults have their own as well.

Love this place, the staff is excellent and the shots really help. They are polite and professionalread more

I can not say enough great things about this place. My nurse, Megan was so friendly and…read morecharismatic. I even had a lady personally welcome me with a tshirt and bag because I was a new patient. I felt very comfortable and welcomed here. It's a very homey place, I didn't have to wait long at all. Very awesome experience :)

From the owner: Covenant Allergy and Asthma Care is the private practice of Susan P. Raschal, DO, and…read moreprovides diagnosis and treatment for infants, children, adolescents and adults who suffer from allergies, asthma and other disorders of the immune system. Dr. Raschal practiced as an allergist in Chattanooga for 11 years before her desire to be a part of a faith-based practice led her to open Covenant Allergy and Asthma Care in 2009. Dr. Raschal believes that medically treating the condition is only a part of the healing process. She views her practice as the continuation of a covenant she made with God to treat her patients with kindness and understanding in every step of their care.

I had a test at the Hixson office on 06/30/25. I was to schedule a follow-up appointment with Dr…read more Mynatt at the East Brainerd office. The young woman I spoke with at check-out in the Hixson office seemed to have difficulty finding an appointment online but finally gave me an appointment for Wednesday, July 2 at 8:05. I repeated the day and time back to her and she confirmed it. When I arrived for my appointment in East Brainerd today, I was told Dr. Mynatt was not in the East Brainerd office today and that my appointment had been for Tuesday, July 1. I was rescheduled for SEPTEMBER. I was also told that I will likely be charged for the missed appointment, which was their fault, not mine. Lousy office staff. I would give zero stars but it's not an option.

They were suppose to refer me to another practice. I have called them four times now to tell them I…read morehave never gotten the referral. They have never returned my calls. I informed them I am choking when I eat and I need help as I am afraid I will choke to death and still no return call.