I bought a new set of tires from the Hillsboro American Tire in October 2023. Since then I've had…read moretwo leaky/flat tires. Both times Hillsboro American Tire took care of the problem tires. The second time, though, they really went above and beyond. The second flat tire was from sidewall damage, so the nearly new tire was shot. Unfortunately the Hillsboro store did not have the exact replacement in stock, they would have to ship it in from another location and it wouldn't be there until the next day. This is where the Hillsboro American Tire really stepped up. Not only did they order the new tire and set me up with an appointment for the next day to have it installed, they also loaned me a tire to use for a day until the new one arrived so I wouldn't have to drive around on quickly leaking tire. The next day when I arrived I only had to pay a small fee for the new tire (mileage prorate on the damaged tire reduced the sell price) AND they did not charge me for the multiple mount/balances of the loaner, and new tires. I've never received such amazing service like that from the other local big store (Les Schwab) and I've ran into problems with Costco not honoring their service warranty. I would recommend the Hillsboro American Tire to anyone!

Thank you ALL for everything you do for your customers especially "US" over all these years!!…read moreFrom the inside of the office to the shop, everything is completed so professional and your committed to your passion! Keeping customers in the loop and if changes needed, informing the customer immediately is your goal.. All this is the way every company should be ran and then some!! Feeling blessed to have had you in our corner for the many years you've serviced our vehicles and taking great pride making our WHEELS BLING We will miss you when we relocate to AZ, wish we could take you all with us!!!!!! Thanks American Tire and thank you for your continued honesty

Nice quick straight shooting shot. Unbelievable low price compared to chain stores. They got me a…read moregreat deal and fit me after I got off work and while everyone else is closed. These guys are open till something like 9 or 10 PM!!!. Which helps when you work most days till after six like I do. Price was great and balance or new tires fixes a shake I had when going over 45-50 mph. I'll be coming be for all my tired needs and told everyone at the office about this place. Two thumbs up

They are open on Sunday :-) Used tires are good quality and…read morereasonable. Payed $45 for a used Firestone tire 205/65/16 with installation included.

I always get my new tires at On Site. Today, my husband discovered a screw in my tire. I phoned up…read moreOn Site to make an appointment. The young man who answers the phone said they weren't busy and to come on by. I'm sorry I don't know this star employee's name. Perhaps the owner can respond to my review and tell me. He has been there awhile. He is the best customer service person, just down to earth and naturally friendly. Seems to really enjoy his work. He greeted me as soon as I walked in the door. Told me it would be about 30 minutes and sure enough it was about 20. My car was out front, ready to roll! Didn't charge me a cent. Can't beat that price! Thank you, On Site!!

This is an extremely great place to get your tires. Luis has been a great help since day one, he…read morehelped me choose the best tires for my purpose and was extremely patient when I was choosing my rims The brand new tires I was sold had a small issue with them that caused my car rattle when I drove. At first I thought they were not weighted properly. He weighted the tires and I was off. That did not help. Luis then without any questions asked, had a new pair of tires on their way to replace these tires. They arrived in a day When I went back the next day it was a few minutes before closing and he stayed 45 minutes after shop to put those tires on himself. Making sure everything was smooth My biggest pleasure was being treated with honesty. This was a warranty issue, and everything was so smooth and easy, and the entire time I was treated like family. I would recommend this place to my own family any day.

Told him I was coming to pickup a bed, confirmed morning of. After driving over an hour to their…read moreshop, he calls to tell me they had "an inventory issue" and sold the bed to someone else the day before. No offer to help or rush to find another one. Drove to central Oregon and picked up from their competitor. Wasted of time.

I scheduled an appointment online for a spray in bed liner. I brought my 2004 Ford F250 in. They…read moreanswered all my questions, verified price and they took it from there. They called about 4 hours later and said my truck was ready for pickup. My truck bed looks brand new now. Very pleased with the results and looks and the price was well worth it. Philip

I bought my daughter a car from Grove. We needed a car right away and found the perfect one. Sam…read morewas very helpful and nice! Their 3 month warranty was amazing. Everyone in the shop was very nice and they worked with us getting the car to perfect running order. Buying a used car is frustrating and Grove made it so much better. I will definitely recommend them and I'll definitely be back to buy another car from them in the future. Great customer service!

Wendi L. Vernonia, OR…read moreGMC Sierra 1500 Verified Customer Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4 10/06/2019 On site service center team We recently purchased a 2010 GMC Sierra. Check engine light came on and they gladly took it in to their shop and replaced the mass air flow sensor, only to have the light come on again before I left. Their lead mechanic let me go with him to drive it with their computer hooked up to the truck and was very helpful, kind, and knowledgeable. At that point, he recommended a new fuel pump, which they ordered that day. They installed the new fuel Pump and also found one of the spark plug wires was bad and grounding out as well. They replaced ALL of my plug wires as a courtesy! Not gonna lie, I was Leary about purchasing a vehicle here at first, but we are thoroughly pleased with the OUTSTANDING CUSTOMER SERVICE from their service center!!! The service shop manager and foreman are definitely going to help this place thrive! We would definitely purchase here again! Recommended

sales guy was nice, helpful.. although the Nissan we drove way pricey. Above bluebook value. this…read morecar was claimed to have gone through inspection by their department. The car first thing I noticed while on the test drive was oil pressure was very low! No oil light indicator. I turned around brought it back and let the salesman know. he said the shop would look at it and repair anything further. He called the next day and notified me the oil pressure sensor was bad and they replaced the part. inquired about a loan for the vehicle and they wouldn't due to price of the vehicle. At this point the hard inquiry exists on a car they knew wouldn't be eligible for a loan due to the asking price. my first experience here and most likely my last.

Hands down the best used car buying experience I've had while looking for a commuter car for my…read moredaughter. They are out a ways from Portland but sometimes you have to go a bit further for a good deal. Michael was up front about the vehicles we were interested in. He provided all the service documentation he had on each vehicle and was forthcoming with the information. We felt absolutely no pressure to purchase same day. His customer service was off the charts and I would highly recommend buying a vehicle from Brookwood Auto Group.

Frank and his crew ( especially our mechanic John Munkes) are THE BEST!!! Fair, honest and up…read morefront! Small town service and small quality at it's BEST!!!

Horrific on many levels. Simple activities, like oil/fuel filter changes required numerous stops…read moreto correct things that were wrong. Highly recommended tires (Nokian), which had good reviews on line, but all 4 tires were mounted incorrectly - balance was off between .75oz and 2oz per wheel. One wheel had two different weights at 40 degrees off set. Felt like I was driving with square tires. Should have gone with my gut and visited the Pro's at Les Schwab - There are way too many options out there to deal with terrible service. You guys should focus on getting it right the first time and not apologizing during repeat visits. AVOID them.