"DR." Cesena is a horrible doctor!
This was by far the worst experience I've had with any Doctor. I made an appointment for the earliest available physician to help me with my issue. Now I know why Dr. Cesena was open on the same day. He came across very abrasive and as if he didn't not want to be in the office. I felt like a burden to him and that he did not want to help me with what was going on, but instead wanted to pawn me off to the ER. I am in obvious pain, he suggested I continue to take the medication that I got on Monday, which I made clear hasn't helped at all. Dr. Cesena made me feel invisible, and I was wasting his time. He didn't even touch my shoulder or back where I had the issue. All he did was check my heart beat OVER my thick sweater. I almost couldn't believe how insensitive and aloof he was being with a patient in clear need of care. Through tears, I had to ask for an xray because this pain doesn't feel normal. Dr. Cesena made my pain and experience worse. He didn't even ask about my job or if I needed work accommodations.
I also noticed there is a HIPAA violation on my chart. There is a section where he says I was a smoker or quit smoking cigarettes. I am not, nor have I ever been a cigarette smoker. He did not ask anything about smoking. So either he put false information in my chart, or he put some other patients information in my chart. How can I trust Kaiser if something is actually wrong with me? How am I able to trust Kaiser when this is the type of physician you have to "care" for your patients if he can't fill out the chart properly. We come in because we're sick, not because we're all good. A little compassion goes a long way. read more