Did a completely mediocre job on a small house that was empty (move in clean) and then charged us…read more$585 for it. Insane

An absolutely amazing deep cleaning done! Right on time, the cleaning professional was a pleasure…read moreto work with. I look forward to following up with maintenance care and cleaning by this company.

I am super happy with my clean home and with the customer service and on going communication as…read moreneeded that Ana and her team provided. I will definitely employ their services as needed going forward! Ana provided oversight as needed for the team and I always felt kept in the communication loop as was necessary. I had two issues to point out and they took care of them immediately and with a great attitude. My home looks and feels great! Oh, and they were super flexible with my schedule.

Ana did not come with her crew the second time they came to clean, and one of her employees used…read morescotch-brite on my brand new stainless steel stove and left scratches all over the surface. It was not something that could have been fixed; it needed to be replaced. Ana initially said she would go through her insurance to get it fixed. She came back and said the claim was denied. Ana asked for the stove information so she could replace it herself. Once I told her the stove was 1k to fix, I never heard back from her. I do not recommend her cleaning company, because if they ruin or break anything, they will not fix it. Now my brand new stove is scratched everywhere, and I'll have to pay 1k to fix what her cleaning company ruined. No accountability for their mistake. Very disappointing.

Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

I requested for a move out cleaning service and Raquel and Enia came out and knocked it out of the…read morepark. They never stopped working and kept on pushing forward. Highly recommended.

We requested a Deep Clean Service, Roochii Cleaning through Yelp Projectswas super responsive…read more Julie and Seydy came and really did such an amazing job! They were also kind and cared about the quality. We really couldn't have asked for a better experience. We can't always afford these types of luxuries, but it was well worth the money. From now on when we can afford this, we will always go to Roochii. Thank you so much.

Elsa was fantastic! Based on her reviews, I knew she would be great, but I was genuinely so…read moreimpressed with her work. She is kind, diligent, punctual, and incredibly detail-oriented. She was even able to get a stubborn stain out of our carpet that we couldn't remove ourselves! I am so grateful for her and cannot recommend her enough. If you're looking for a thorough, professional cleaner who truly cares about the quality of her work, Elsa is the one to call!

Else did good work and was great to work with! The price was reasonable and she was able to do the…read morehouse in a day

Scheduled for 8:00am, and I received a message at 7:45am saying they'd be late due to traffic. They…read moredidn't arrive until 9:20, which wasn't an ideal start. Overall, I was pretty underwhelmed with the service. There were still noticeable spots on the carpet -- the same ones we've been able to lighten ourselves using our small Green Machine -- and I expected those to be fully treated with professional equipment. I was also surprised they didn't vacuum before cleaning. Every other carpet cleaner we've used has done a thorough vacuum first, especially important with two large dogs in the house. Instead, they cleaned over the pet hair, which left wet clumps pushed up against the baseboards and scattered throughout the carpet. While the technicians was extremely nice and polite, the overall quality just didn't meet expectations. We'll likely look for a different company next time we have the carpets cleaned. Edit after the owner replied: My wife asked the technicians point blank if they vacuumed before the they started the steam clean and they said they do not do a vacuum beforehand. So the response to this review is inaccurate further proving I will not use this company again.

Used them for a deep clean of my apartment and they were excellent! Had great communication when…read morerequesting a quote and booking, in addition to the day of service. Cleaning was thorough and they were also able to steam clean my carpets and deep clean my oven. Will definitely be using them again.

I had my first appointment with Dandelion yesterday. Kati's communication with me was great. We had…read morea little scheduling confusion but she resolved it and made sure it worked for us. I don't hire cleaners often and had a bad experience with the last person I hired. I have been trying to find some reliable help and feel comfortable hiring Dandelion again. I was very happy with the quality work that Cheryl performed. She was on time, professional and kind. She did a thorough job and left my house sparkling clean. I recommend Dandelion and look forward to using their services again.

Broken lamp below is my lamp. I had to pay for the service even though I was not satisfied. Poor…read morebusiness practices. BEWARE and read the contract. No refund for poor service whether you paid or not. Owner should not be in this business. Poor customer service and excuses for poor hiring.

Great experience with these folks! I needed an apartment cleaned in a fairly quick turnaround (one…read moreweek) and everything went very smoothly from the booking to the actual cleaning. Victor and Yelena arrived on time, were friendly, and kept me updated throughout the cleaning, pointing out areas I wouldn't even think about cleaning. Everything looked great afterward! All that you want in a cleaning service!

From the owner: We offer tailored residential and commercial cleaning services, from routine upkeep and deep cleans…read moreto move-in/move-out and post-construction projects. No matter the space, our goal is to leave every home or business spotless, welcoming, and ready to enjoy.