Always very communicative, and flexible. Very prompt, and helpful when asking for specific deep…read moreclean items.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

I hired Roochii for a deep cleaning of our house before our baby arrives, and Yulie and Seydy who…read morecame to clean did an amazing job. We'd never hired cleaners before, but I think we will do it again. The house looks fantastic, like when we first bought it, but with our stuff in it! :)

I requested for a move out cleaning service and Raquel and Enia came out and knocked it out of the…read morepark. They never stopped working and kept on pushing forward. Highly recommended.

Always excellent in all aspects . Clothes nicely folded and placed in logical order. Can remove…read moreclothes from bags and placed in draw's. All very easy and convenient

Showed up on time, did a tremendous job, and was very reasonable. What else can you ask for?read more

Very responsive which I really appreciated! The cleaners worked really fast too. They did a good…read morejob, I would definitely recommend them especially considering they were not as expensive as other cleaners I had talked with about the job. Thanks Juan and your team for the good job and timely responses!

Cleaning Pros was hired to deep clean selected areas of my home - BATHROOMS (3) including "dusting"…read moreperimeter of room near ceiling, fixtures, and floor, wiping down baseboards (not just dusting) and wipe down shelves of 5 CLOSETS, deep clean of KITCHEN cabinets (vacuum and wipe down interior; clean exterior, pantry, oven, refrigerator interior), and ENTRY tile. With new carpeting and hardwood floors, the cleaners were specifically instructed not to clean those types of flooring. What they did do is vacuum some of the newly carpeted rooms and mop the hardwood floor, even though they were told not to do that. Clean ceiling fans by waving a duster at them and dislodged a ceiling fixture which they conveniently pretended not to notice or mention. What they didn't do was actually clean some of the baseboards, missed at least 25% of the interior of kitchen cabinets, missed the downstairs cabinets, and were packed up and ready to go. I had to wave them down as they were getting into their very nice, new(er) SUV and have them clean the oven, as agreed with scheduler. In spite of being told the lead cleaner was 80% proficient in English, there was definitely a language barrier that affected the ability to understand what their instructions were. Just nodded and said yes and did what they wanted. What they did do well was cleaning the refrigerator, the washer, the oven (it was a mess), cooktop, and the bathroom (less the baseboards and ceiling area "dusting"), and scraped something off the kitchen floor (I still don't know what it was). They did arrive on time and wore shoe protectors, which was greatly appreciated. I spot checked and found a couple items which they addressed. All in all, I've had to re-clean many of the areas they were tasked to do (kitchen cabinets, downstairs cabinets, dusting near ceiling, downstairs flooring). What I didn't do was check 100% of the work. They were tipped which I now regret as I find more things not done or need re-doing. I have learned a lesson that if you can't do it yourself, then you should be with them 100% of the time to ensure they do the work they were hired to do.

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

I'm not expert when it comes to cleaning, but I do recognize when someone goes above and beyond to…read moreensure what they are doing is done right and pride it taken in the quality of work they do. I wanted to take the time extra time and show my appreciate to Denver Cleaning Service they did an excellent job cleaning one of rentals. They did exactly what they agreed to do on time and within budget, can't ask for more. I guess that's also why the A+ rating with the BBB: https://www.bbb.org/us/co/denver/profile/cleaning-services/denver-cleaning-service-company-0885-90248071 Will defiantly being using there service again and would recommend them. Thanks Again

We used this cleaning company for nearly two years, across two different homes. In the beginning,…read morethe service was solid and consistent, which is why we stayed with them for so long. Unfortunately, over the last six months or so, the quality declined noticeably and steadily. I raised concerns multiple times and asked for specific notes to be added to our account so that the cleaners knew where to pay attention, but despite those efforts, the issues continued and in some cases worsened. It included simple things like the TV console and desks not even being dusted to fully missing cleaning entire rooms. At that point, it became clear the problems weren't being effectively addressed. On the positive side, Andrea, the coordinator, was always very kind and responsive, and the pricing was reasonable. However, consistent quality is key with a cleaning service, and that ultimately fell short. Because of this, I wouldn't recommend the company.

John, Jill, and team were amazing!…read more They were incredibly responsive and came and totally saved the day when our other cleaners bailed. They were friendly, professional, and prompt. The apartment looked amazing!! They went above and beyond to make it look completely spotless. They will definitely be our regular cleaners. we really enjoyed working with them and the finished Product was amazing!

John can't bother to call and say he was going to be late. Just left us hanging waiting hours for…read morean appt. He has a robot answering service which handles nothing. You can't get ahold of anyone and you go around in circles. This level of non-care tells me to go with someone else.

These guys did a fantastic job. The workers got right to work, and worked really hard the whole…read moretime they were here. Thanks to you Ali and your team.

Amazing so fast, organized, efficient, they barely needed any guidance better than almost any…read morecleaner I've had before

Ben and his team, Listen to my concerns and the second time…read morearound things were addressed. Customer Service from this team and persistence to make things right paid off. I'm glad I gave them a second chance.

Heidi did a deep clean on our house and was extremely thorough. She asked specific questions when…read moreshe first arrived and made sure that we were satisfied upon completion. Ben, who scheduled the service, was also great to work with.

I reached out to this company with a full explanation of what my office was looking for, a one-time…read moreclean for a small commercial office space with a specific date for the cleaning. After setting up a meeting time, and a walkthrough, I was told I would get a quote the same day (because I was in a rush) I however, did not receive it until the next day. The quote was based on nothing that I asked for - instead, they gave me a breakdown for a yearly estimate. Then when I asked for clarification (because I wanted a one-time clean from the start) I was met with confusion and aversion. I was told very limited information about hourly pricing (which changes during business hours) but they would not explain ANYTHING to me. I was told they no longer have availability for up to 3 weeks and that they don't have a daytime crew. None of this was told to me at the beginning or else I wouldn't have wasted my limited time trying to work with them.

I'm a total neat-freak and love to clean, but when a recent home remodeling project put a layer of…read moredust of literally every surface and item in our house, I broke down and decided to call in help right away. I called at 8 AM on a Saturday and immediately set up an appointment for Tuesday. The communication was quick and thorough. The cleaning team showed up early and called to see if we were ready for them. They totally covered the place, top to bottom! When it's your own home, you know every little nook and crannie and they got them all, including a complicated art installation covered in dust. Super impressed with the job and worth every penny! Will definitely use again and refer out to friends.