I have to say I really like this store! From the minute, you walk in, there's so many people to greet you and say hello and guide you if you need help but at the same time they're not there to pressure you or up selling you anything ! Have a great selection of shirts, suits, ties, pretty much anything you're looking for for menswear . They might seem a little pricey to some people, but in all honesty, the value that you get for the clothing materials and Service really can't be beat Whenever I'm in the area, go there with my husband and make sure he has quality clothing that way outlasts its price. read more

The second star is just because I really like Jos A. Bank as a brand (and usually store). I looked at coats today for at least 10-15 minutes and was completely ignored. Three employees total, one free from customers the entire time just organizing clothes, one with a customer maybe half the time, and another in the front just periodically. read more

As soon as I walked in, I was immediately greeted and many of the employees were busy with other customers but still asked me if I needed help! I knew what I needed so I was in no need of assistance but it was nice to be acknowledged even though they were busy. I found what I needed and was immediately able to check out. I told the cashier I needed a gift receipt and he said no problem. The shirt I purchased was packaged well and I got my gift receipt. The store was clean and everything was put into place. I would have no problem coming here again! read more

At my brother in laws request, I came with him to shop for sport coats, pants and shirts. We were here for several hours, and they were incredibly helpful. My brother in law decided on two custom suits. They have a nice variety of fabrics in three different price points and quality. All fabrics selections are 100% wool, and the three levels are named Traveler, 1905 and Reserve. Custom suit price includes all lining choices and name embroidered in suit. There are quite a few product lines, services and accessories offered here including: *Formal wear rental or for purchase *Ties, bow ties and pocket squares *Dress and casual shoes by Cole Haan, Johnston & Murphy, Allen Edmonds and Joseph Abboud. *Casual and dress shirts in a variety of styles and fit options: traditional, slim fit, tailored fit. *Belts *Jos. A. Bank denim jeans in various styles, and chino pants *Variety of sweater sty in wool or cashmere *Leather jackets *Dress coats, read more

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Do not rent a tuxedo from them! My husband had a very thorough measuring session. It took about an hour (why???). He picked up the tux on the promised day and headed out of town. The shirt looked like a tent. The jacket sleeves came down to his fingers. The clips in the adjustable waist of the pants unhooked every time he moved. The adjustable elastic in the vest was so stretched out that I had to tie it together. This was for our sons wedding! He wore the tux long enough for pictures, but had to change into khakis and a casual shirt as his wardrobe choices were limited since we were out of town. You only get one chance at these kind of events. read more

This location should have a 5 star review! We got married in Savannah this past Friday 2/17 and Tay at this Jos A Banks saved the day MULTIPLE TIMES! He went beyond his expectations to make sure each guy's tux was the perfect fit. The seamstress (did not catch her name) also made sure my nephew pants were perfect before leaving the store- fixing them multiple times. This location was more than accommodating! Tay, thank you again!!! read more

very good experience had a amazing employee named Ryan. He give us lots of help we weren't big budget buyers either, we were in the discount section the whole time and he treated us like family, made great conversation and helped us find the best products for the cheapest prices. 5/5 great experience thanks Ryan read more

What an absolute cluster$#@& operation. Unorganized, Rude, and Stupid. Bought a suit on August 28th, it needed the pants hemmed, given a date of Sept 6th for pick up. Drove an hour to get there on Sept 10th, treated like I didn't exist by a smart alert clerk. Finally another bigger smart@$$ offered to assist and couldn't find my suit, nor any record of it. 30 minutes passed of faux concern and looking for it. I finally left empty handed. They called me while driving one hour back to tell me that the salesman who sold it to me was terminated. To drive back and start over. The same salesman who was nice when I was there and marked the pants, placed tags on them, etc No thanks, refund my Credit Card. You have to come back for that. Nope. I'll call Amex. 11 days have passed, they had a sales charge, marked suit, and my contact info. Apparently the Manager is too stupid to call every order made by this salesperson and explain, too stupid to take responsibility for hiring this person or the rude jerks still working there. Thousands of dollars spent here, I'll never be back. Completely negative experience in everyday possible including calling customer service for 30 minutes, mostly on ignore, only to have those idiots connect my call back to the idiots at that same store. Just close already. read more

I purchased a suit for my husband at the Hilton Head Island store before Christmas and when I called the store after Christmas to set up an appointment for him to have the suit tailored I was told that the tailor was on medical leave for 6 weeks. I asked if they had anyone else who could alter the suit and was told no. I replied and asked why they could not have found someone to take their tailor's place during her absence and was told that they are referring people to their national store in Norcross. I said "Norcross where?" The salesperson responded "Georgia". When I expressed amazement he responded and said "Mam, I am the only person in the store today. We are severely understaffed." I agree with everyone else here who has relayed that Joseph A. Banks has horrible customer service. They need bite the bullet and simply close the stores and offer job placement for their unfriendly, untrained staff. read more

Ok I went to get a purple necktie ( yes I said purple ) and guess what no one said anything . There were 4 people working and no one said a word but since I can see I pointed myself to the where the neckties were located with no help at all . I thought it was my cologne but another gentlemen came in & he received the same treatment . I pick out tie and one other one and rung myself out just kidding but I'd have to think before I'd go back . They did however have ever color tie underneath the rainbow . Maybe they were all tired or had a long day . read more

Horrible customer service and all around a terrible experience.... I'm not even going to waste my time saying any more. Just whatever you do, DO NOT go there!!! read more