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Jos. A. Bank

3.5 (13 reviews)
Closed • 10:00 am - 9:00 pm

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7 years ago

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11 years ago

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7 years ago

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10 years ago

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6 years ago

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14 years ago

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8 years ago

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10 years ago

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House Of JonLei Atelier

House Of JonLei Atelier

3.0(30 reviews)
0.1 mi
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I ordered my dress a little over a year prior to my wedding date but didn't get it until 4 days…read morebefore so it was no time to get alterations done. Communication here is nonexistent unless you show up in person and even then sometimes the door is locked during business hours. I understand that we all have personal issues going on but at the end of the day this is a business and I will never buy from here again. For the staff understand to not make promises if you know you have no control of the shipping. Don't falsely lead a customer on just for a purchase. The only time I was happy was when I said yes to the dress sadly.

Unfortunately, I cannot recommend this business. I was genuinely excited to support a woman-owned,…read moreBlack-owned family business on the National Harbor. I even referred several close friends and family members to the House of JonLei Atelier because their dresses are truly FABULOUS unique designs you won't find anywhere else. The customer service experience starts off wonderfully. You can easily spend hours in the salon trying on dresses and chatting with the owner, Gigi, who has an incredible eye for fit and for selecting the perfect gown to complement your body type. She's truly phenomenal in that regard. My concern arises later in the process. You may find the perfect dress ideal size, color, and style on your first visit. But after waiting months for your custom order to arrive, you might discover that the dress no longer fits the same. When my gown came in, it was too large and required over $300 in alterations. It was disappointing, especially because the original sample fit like a glove. While the dress itself was stunning unique, flattering, and worth the excitement the unexpected alteration costs were an unwelcome surprise. Since all sales are final, you're left with no option for return or exchange. I was left confused about how the ordered dress could differ so much from the one I tried on. Sadly, I've since learned that others in my circle have experienced similar issues with unexpected fees. It's disheartening because I wanted to love everything about this experience. I truly hope your visit is smooth, your dress fits perfectly, and that you leave feeling amazing just go in fully informed. #GoodLuck

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House Of JonLei Atelier - Ashley @ blackbride showcase

Ashley @ blackbride showcase

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House Of JonLei Atelier - The groom Mr Hogue and his groomsmen along with Father-in-law

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Dash's of Old Town

Dash's of Old Town

4.4(61 reviews)
2.4 mi•Old Town Alexandria
•$$$

I would not recommend Dash's to anyone. My experience has been disorganized, dishonest,…read morediscriminatory, and unprofessional. I was initially sized for a custom tux shirt early June 2024 for my wedding on July 26, 2024. I paid $300 for the shirt. The shirt was not ready until August 8 and the shirt did not fit correctly. I knew there was a chance the shirt wouldn't be ready in time, however, I was told by Dash's that it was possible. I ended up purchasing a shirt from Brooks Brothers for my wedding that fit perfectly without any alterations needed. There was a major issue with the upper button/section of the shirt that you wouldn't expect from a custom shirt. I took the shirt back to Dash's on October 12 and the owner Victor assured me that they would get it fixed. On November 2, I returned to the store after being told the shirt was ready. When I arrived at the store, Victor told me there was a mistake and the shirt wasn't ready. He said they would have to send it back to the manufacturer. I did not hear back from the store until January 8, 2025 - in which I received a text letting me know that the shirt was ready and that they've been trying to get in contact with me. Prior to this, I never received a call or text with an update. Nonetheless, I proceeded to go back to the store to pickup the shirt, only for Victor to tell me it wasn't ready. He told me that there's a piece he was looking for on amazon and other sites that he couldn't find. He went on to ask me to look for that piece as well. Then he alluded to my height as being an issue. Mind you, Victor is an inch taller than me. Not only that, it was a custom shirt. So that's a poor excuse. At this point, I am frustrated because I paid $300 for a custom shirt that wasn't done correctly. Till this day, I have yet to receive the shirt. I've requested a refund and Victor refuses to give me one. His reasoning - "they are a small business." There has been no attempt to make things right by resizing for a shirt, or offering me anything to make up for the mishap. I've attached two pictures showing the issue with the shirt.

If you value customer service or your time, money, and energy, avoid this place. I made an…read moreappointment and got an initial fitting in early February, paid, and was told by Victor that it would be ready in 6-8 weeks tops (mid March to early April). I called in late March since I hadn't heard anything yet, and he said to call back next week. I called a week later and was told it's not in yet but should be by April 15th. I called again on April 12th and he said "rest assured it will ship from Italy by April 18th." I was leaving for my wedding on April 23rd, and when I relayed my concerns he started yelling at me over the phone saying I don't know what he has to deal with, he "has to work with Italians," and said he has no control over it, then said it "wasn't my issue" which it certainly is. He rarely got my name right, he would call me by the wrong name often and even when I told him he would come back ON THE SAME PHONE CALL with someone else's order info. Incredibly unprofessional, rude, inconsistent, and all around a bad business. It's a wonder he's still in business. You can get this quality suit anywhere, you're paying more here for customer service and the personal touch. Save your money and go to a name-brand chain. Only reason this isn't one star is because I did end up getting the suit the day before I left for the wedding. If I hadn't called repeatedly, I doubt I would have it. Not once was I called first from Dash's about the suit I purchased. Not worth the hassle and headache.

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Dash's of Old Town
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Jos. A. Bank - menscloth - Updated May 2026

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