1. JoS. A. Bank

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MORGANTOWN, WV

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JoS. A. Bank

4.5 (4 reviews)
Closed • 10:00 am - 9:00 pm
Updated 1 month ago

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Ask the Community - JoS. A. Bank

Berk's Menswear & Tuxedo Shop - Berk's Menswear and Tuxedo Shop has awesome Tuxedo customers!

Berk's Menswear & Tuxedo Shop

3.8(5 reviews)
48.2 mi

I wanted to share my recent experience at Berk's with you. My son is attending HOCO this year, and…read morewe needed to buy him a suit. I called Berk's this past Saturday, 9/13, at 9:30 am to inquire if we needed to schedule an appointment for a fitting. The store was closed, so I left a message asking for a return call. By 10:30 am, I still had not received a call, so I decided to call again. This time, I was informed that no appointment was necessary and we could just come in. When we arrived at the store, we were not acknowledged by any employees. My son and his girlfriend started looking around and found a jacket, and then we began browsing shirts and ties. Despite being in the store for approximately 15 minutes, not one employee offered to assist us. My son eventually suggested we leave and go somewhere else, which we did. Despite my hesitations due to their online reviews, we decided to go to Men's Warehouse. To my surprise, they were fantastic! We ended up purchasing a tux, shirt, tie, and shoes there. This experience has convinced me not to return to Berk's, even though I have bought numerous suits for my husband from your store in the past. I hope you will take this feedback into consideration to improve customer service in the future.

You will not find better service or selection in a menswear store. The staff is professional and…read moreknowledgable well beyond any you will find in a franchise store. Tuxedo selection is also strong. Plan your wedding or prom with BERK's in mind.

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Berk's Menswear & Tuxedo Shop - Berk's Menswear and Tuxedo Shop

Berk's Menswear and Tuxedo Shop

Berk's Menswear & Tuxedo Shop - Berk's Menswear has a comfortable shopping environment, that is enhanced by "The Art of Individualized Customer Service".

Berk's Menswear has a comfortable shopping environment, that is enhanced by "The Art of Individualized Customer Service".

Berk's Menswear & Tuxedo Shop - Berk's has won the Tribune Review's Quest for the Best Men's store for the last 10 Years!

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Berk's has won the Tribune Review's Quest for the Best Men's store for the last 10 Years!

Ptak's Formal Wear

Ptak's Formal Wear

1.8(5 reviews)
20.7 mi
•$$$

Apparently Ptak's is THE tuxedo/suit/etc. rental place in Uniontown, and in my opinion this is…read morebecause they have a monopoly on the market, it's not because it's amazing. My boyfriend was in a bridal party that got their tuxes from Ptak's, and yes, they all were able to wear said tuxes and yes, they all matched, but talk about shoddy. We picked his up the day before the wedding because we were traveling from out of town. He had called in the sizes that the professional tailor he uses in Chicago gave him, and when we picked up the tux, it was insanely oversized... I can't imagine the sizes vary from state to state this much, but the good news is they accomodated us & found a new jacket & a new shirt. They still weren't great, but it's a rental, so we weren't expecting a tailor-made suit. After talking to the other groomsmen though, we learned that he was one of the lucky ones, considering that one of the other guys' SOLE FELL OFF HIS SHOE while he was quite literally IN the wedding, standing AT the altar. The bridal party had to swing by and pick up a new freaking shoe on their way to the reception, for pete's sake. Another groomsman had a feeling his shirt was dirty when he picked it up from the store, but I assume him just being a dude, decided, well, who cares, only to notice at the wedding that yep, it was indeed dirty with a stain on it. Another groomsman was complaining about the service and how the people at the counter ignored him for a good 30 minutes. Every single groomsman had a story about how it was a bad rental experience. I'm not trying to hate on what I assume is a family-owned business that's been around for all these years, I think that's great and I wish them the best. I just wish they'd get their act together a little bit because what I mention above is unacceptable. I thought maybe we were the only ones that had an issue, but to find out the entire wedding party had something screwed up is just crazy. On the upside, you can totally rent a 'The Situation' tuxedo here if that's your thing.

They were very helpful with the selection and measuring . But when we went to pick them up, we…read morereceived very poor service. When asked about the shipping box to return them, they gave us a hard time. We live 2 hours away and was thankful for the return option. But they argued that if the whole bridal party was not mailing them, then we couldn't. The other members live close by. They did eventually give us the box and let us mail them.

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Ptak's Formal Wear
Ptak's Formal Wear
Ptak's Formal Wear

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JoS. A. Bank - menscloth - Updated October 2026

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