1. Jos A Bank

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Birmingham, AL

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Jos A Bank

1.9 (11 reviews)
Closed • 10:00 am - 9:00 pm

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Brooks Brothers - Outside

Brooks Brothers

3.4(9 reviews)
0.0 mi
•$$$$

My son is graduating soon so my presents all are something to help him with applications to Law…read moreSchool or his promotion at his current job. I am a sales person at my core. If I haven't learned anything while working on commissions is to never prejudge a potential customer. A few years ago I walked in a BB store to buy my other son a few suits to interview in because first impressions matter. I walked around and was finally greeted by a smirking jerk. His direct words were, "That's too nice a suit to wear to court. ". I looked at him and asked him to beg my pardon, Will you repeat that? This jerk asked me if I thought their prices were the same as JCP? I was speechless. I was not feeling well and tears rolled down my face. Not because of his I insults but it was just the acknowledgment of how hard it is to be treated right by people like him. I just didn't have it in me to even ask for the manger. I wasted time telling him my son would be going to court but not as a defendant. He would be the arresting officer. That I had been out looking for a lost foster dog the reason I looked so casual but I assured him I could pay whatever their prices were. I wanted to put my previous encounter behind me and see if that jerk was still there. Unfortunately, Jos A. Banks is where a dear friend of mine buys his clothes and I heard his reminder in my head as I stood at the door with my hand reaching out to the door. Nope, I won't darken the doorway because I'm sure they knew what an ahole that guy was from previous complaints. I turned on my heels and seemed to buy a That graduation suit elsewhere.

Update 4/1/14 I have not been able to wear the three slacks I purchased & had tailored here…read morebecause the belt loop for the slacks are too narrow for any belt. Brought them back to see if there was any way I adjust the belt loop & I was told to get a smaller belt. No other offer to help in any way was extended. Reason I got the boys size is because I don't fit into the men's size for #BrooksBrothers so the sales consultant was kind enough to find slacks from the boys department for me. I thought they would help somehow with a goodwill gesture if I bought additional slacks to replace these but I think I have too high expectations for this place. Good news though - some homeless chap in Birmingham, AL will be strutting some decent slacks around town.

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Nordstrom Rack

Nordstrom Rack

3.7(33 reviews)
0.4 mi
•$$

I often shop Nordstrom and Nordstrom Rack online. I love that I can return anything that doesn't…read morework to this location of Nordstrom Rack. Returns are always easy, and the cashiers are efficient and pleasant. I do shop this location periodically. It's about a 50/50 chance on whether the stock is orderly and organized. The worst area is usually the cosmetics and accessories (to the far right in the store). If you like to dig through the additional markdowns, it's not unusual to find items broken, sampled, etc. Same for the additional mark clothing; every once in a while those racks look more like thrift racks than clearance, but once you find that diamond in the rough it can be worth it. I do wish this location got more of the special occasion pieces, but either I always miss them or they go to different Rack locations. If you've got the time, it's a great place to find great prices on everything from budget-friendly brands to designer brands.

While I frequent this Nordstrom Rack when visiting my hometown city, I know that have need to have…read morea tank full of patience! Nordstrom Rack has discounted designer and popular high end brands that haven't sold in their Nordstrom stores. It's not uncommon to have difficulty finding assistance, finding sizes in the wrong place - specifically shoes, messy racks, clothes left in changing rooms, and a long checkout line moving at a snails pace. When shopping here I expect at least a 50% discount, but it's not uncommon to only find 25%-30% on discounted items. Even with these negatives, I've found great shoes and some clothing. I will return because I love the thrill of a good hunt!

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Nordstrom Rack
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JoS. A. Bank

JoS. A. Bank

3.4(7 reviews)
3.0 mi
•$$

Ask for Kevin Bowan for the best service, suggestions and nice manner. My husband and I have…read moreshopped with him for years and love seeing him.

I booked an appointment online at Jos A. Bank for my husband's Valentine's Day suit fitting. I…read moreaccidentally selected the wrong date, and when I called the store, I was told no one knew how to change it and that I needed to rebook online. The system would not allow me to modify it, so I ended up creating a new appointment under my name instead of my husband's. When we arrived, we were greeted and assigned to a young associate. While he was polite, it was clear he needed more training. He had difficulty locating the right suit jacket and did not ask about preferred material, style, or fit. I ultimately had to step in and select better quality and style options myself. After directing us to the fitting room, he left to assist other customers. I noticed another associate assisting a customer nearby, and he was excellent. He measured his client, discussed styles and alterations, and was very attentive. After my husband tried on pants that were too long for his liking, I asked that associate if we were supposed to be measured. He said yes and even suggested a more tapered pant style that would better suit my husband. He then informed our assigned associate of what we needed and encouraged him to assist us properly. From that point forward, the service improved. Overall, the experience was okay. I do not believe anyone intentionally dismissed us, but I did book an appointment with the expectation of being assisted throughout the process. We were there less than 30 minutes, and I don't feel that was too much to ask.

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JoS. A. Bank
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Men's Wearhouse

Men's Wearhouse

2.7(23 reviews)
1.7 mi
Walk-ins welcome
Available by appointment

There's a rule in business and life…read more.. Don't make your emergency another persons emergency....well I did...and the result is in the review I was in Birmingham for a job, just so happened that a friends wedding was occurring while I was here...I hemmed and hawed about going, didn't have the attire and this was an elaborate affair. I called before going to see if it was remotely possible to get fitted for formal wear....no problem right ? I gave them an hour and 20 minutes from my arrival to when I needed to be seated at the venue 5 miles away... I thankfully spoke with Kyla at the store, when I arrived she was fastening her superwoman cape and tightening up her boots, trying to keep her true identity secret from those around her. It was a whirlwind, I didn't even truly realize what she actually accomplished until I was sitting at the ceremony on time in my seat... It's really hard to express my gratitude for service above and beyond the call of duty, she kept reminding me every time I apologized that this was her job...we are lucky when we run into ANYONE that combines faith, passion, understanding and commitment to excellence when performing their job. EVERYONE at the store was helpful & polite, a sign a great management and expectations at all levels... So Kyla, from the bottom of my heart, thank you for being you, your professionalism is at the top of the spectrum, you are amazing performer and the person I would call in any emergency !!

Do not bother going to this men's wearhouse! The one at the galleria is much better. I went in for…read morea refund because the shirt I bought wasn't the same one I tried on in-store, the first guy that helped us saw the shirt and said that we couldn't return it because,"it's been worn" and I told him that I tried it on with my suit that just got alterations and brought it straight back because I didn't like the fit of the shirt. We asked for a manager and the guy doesn't say anything and just walks away, we stand there for 5min before a manager comes over. We explained the situation and he got hostile saying," would you buy this", basically calling us liars so we weren't happy with the customer service but we got in touch with corporate and they were able to settle it for us! Ps the managers name was Paul and he wouldn't give his name, I overheard him saying it to someone else.

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Jos A Bank - menscloth - Updated October 2026

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