This tree company was in our area for another job and approached our house asking if we needed tree work. We actually did need tree service as a large oak tree had broken off a major limb 2 days prior and damaged the side of our house. My husband talked with the tree service owner Jorge Pereira & outlined a tentative work job. The job originally discussed was taking down the large tree on the side of the house & grinding the stump, minor cleaning limb to a tree front yard and cleaning branches of trees above to the fence line to the side back yard. The price for this job was much more money than I wanted to spend ($2500) so Mr Pereira & my husband talked back and forth about a smaller job and cost. My husband & I THOUGHT Mr. Pereira had agreed to do the original job requested reducing the price to $2000. The service agreement was done verbally. As the job was progressing & close to completing the cutting portion, we realized the tree service was only planning on part of the job. They would be cutting the side tree down and limb from the front tree but nothing in the back yard. Mr. Pereira engaged into much conversation pointing out that the side tree alone should have been at least a $3500 job. My husband & I realize that it was our fault for not getting a written contract of the exact job they would be doing. Halfway through the job we were informed that the tree service would like payment in cash. We were not expecting to pay by cash - so be warned if you chose to use this company. They took the tree down with expert skill and care, very respectful of the property & surrounding the area. Final clean-up was done well. The side tree stump was NOT grinded. When Mr. Pereira told my husband they were done, my husband said no - the stump has not been grinded. It was interesting to hear the job was done with the stump grinding machine positioned next to the tree stump. Mr. Pereira got mad and said, 'you balled headed mother 'f***', you tried to cheat me out of $500 and now out of grinding the stump'. My husband asked him to just leave. While this company has great skill and talent with tree work, DO NOT TRUST ANYTHING VERBAL. Mr. Pereira is disrespectful of his customers as well and poor business practices. I highly recommend all dealing be in writing to include all expected work with cost. Expect to pay in cash and protect yourself by withholding payment until the job is completed per the written agreement. read more