My father entered the dental program at Rutgers needing roughly $6000 in dental work. The students…read morewe worked with were informative and helpful, and were excellent advocates for my father's dental health. The instructors who supervised them were unprofessional and in constant conflict with each other and their students. My father's plan of care changed with every visit, and after one year in the program my father needed $17,000 in restorative dental work. The attendings also never made note of an escalating neurological condition that should not have allowed my father to spend long hours in a dental chair, he is now in a wheelchair after 2 spinal surgeries. Rutgers offered us a $250 refund and nothing more and my father is in a wheelchair. Use this program at your own risk.

They might be good but the people answering the phones are rude and not too bright, couldnt answer…read morea question and said I need an appointment first. If the office people are crappy the dentist is too.

My spouse and I have been going to Gentle Dental for several years. The staff there has always been…read morecourteous and kind even with my hectic schedule. One time in particular stuck out to me is when my spouse needed an emergency dental procedure asap. We called Gentle Dental after hours and to our surprise they had an emergency line and spoke with a staff member at 11pm that night. We went to see the medical team there who extracted my spouses tooth and gave him the medication he needed to recover. The only feedback I would give to the staff is that the tv constantly plays FOX News, which says sometimes very disturbing things about people of color and individuals from lower socioeconomic backgrounds. I would recommend changing to station to something such as a weather channel, channel 12, or PBS. That why the office doesn't feel like political battlefield which adds to the already stressful environment of being at a dentist office.

From the receptionist to the doctors they all have been caring and gentle. Very clean place. I…read morewould recommend gentle dental. Fantastic job

I had an appointment scheduled, but after I made it I had a personal scheduling conflict. So I…read morecalled to reschedule for a latter time on the same day and was told there was NO WAY. The staff are unprofessional, cold, uncaring, disorganized and RUDE!!! The dentist is the same way, I now know the saying is true, "The fish rotes from the head down" The Dentist is barely competent and the staff he has hired are even worse. Worse Dentist I ever had the misfortune knowing!!

I must say the staff is very nice and the dentist there are nice as well. They will do there best…read moreto keep you pain free. They explain everything to you as will can't say enough nice things about this office.

Horrible office experience. I've been trying to get a billing matter resolved for over 2 months…read more Terrible working hours. Horrible customer service. NO ONE CALLS YOU BACK. DO NOT GO

Beware! Caught them…read moretwice overcharging me for two services and I am having a hard time getting my money back. When I questioned the fees for the services, I was given attitude and even one time they cancelled my appointment after I sat in the chair for an hour. They did not properly notify me that they were changing doctors. Dr. Spizer (I think I misspelled this) retired and they didnt not advise me of this. It's under new ownership and no one advised the patients And again, after numerous questioning of their fees they kept being dishonest with the amounts and giving me Attitude. I reported them to the insurance company for fraud. The financial department has no idea what they are doing. If you go here, check the amount of the procedure with the insurance company before paying out of pocket

Wonderful receptionist very polite and courteous, dental assistant was very explainable and gentle…read morewith putting the x-ray bite in my mouth very soothing, I will be returning again.

I recently moved to New Jersey, and have never received care as terrible as this. As a former…read moredental assistant, I have a better understanding of dental care, and billing than most. So after the X-Rays, the Dentist, Dr. Yusopov takes one quick look at my teeth, expresses to me that I need to repair my crowns, does the poorest dental cleaning, and pushes me out. I call to follow up on the approval-I get rude responses from staff; either 'the person that handles this is not here', or 'I'm not sure who you spoke to', or 'we didn't get any information yet', etc. My insurance covers my dental implants, and so generally this wouldn't be a problem, however, after being denied, I called the insurance, and they told me that my X-Rays were unclear. I asked the office if I should come in to retake the X-Rays, or if they can issue a letter of medical necessity as needed; I was told that they never received the denial letter, so the only other option is to get an extraction. (What?!?! I ALREADY HAVE CROWNS IN THAT AREA, THEY SIMPLY NEED TO BE REPLACED!) So after a conference call with the now rude Dentist and the insurance company, the Dentist tells the insurance company that he already sent them X-Rays, they're not blurry, there is no need to retake the photos, and he will fax the letter of medical necessity. I get a call today by Advanced Dental telling me that I'm approved and to come in and start my crowns! Yay! Only to come in the office, sit in the chair and be told my my dentist that he has no idea what his assistant talking about. So now they're calling the insurance while I'm sitting here, waiting for... MORE X-RAYS to send over to the insurance. Mind you this it's well over 3 months since my first dental appointment and so far I have had no work done, not even a filling...now that I'm here again, I asked how long will it take for these set of X-Rays to be approved. No one knows. I am pushed out again and have to wait... I have broken crowns on one side of my mouth. I can barely eat crunchy foods as they get stuck and hurt my gums, because my crown is not in place. To have to go through this annoying cycle while I am still in pain is completely unprofessional. I have worked as a Dental assistant in both private and hospital settings. On the administrative side, I already know I would have received a reprimand for either hanging up on clients, or calling them in for appointments that don't exist. On the medical side, Dr. Yusupov should have simply re-took the X-rays weeks ago when I stopped in to tell the office I was denied, instead of yelling at the insurance that his X-Rays (that his assistant took) are good. I just want to get my crowns fixed and get the hell out of here. Never ever again!!! Update: I had a 10:30 appointment, I told he receptionist I had to go to work. She scheduled me for 11:30. I arrive at 10:15 and I find this out.

Doctor Christine is the best! Her knowledge and care exceeded my expectations. Her and her mother…read moreare a great example of a women owned business. They truly treat you like family. 10/10

Do not use Smile Dental Center on Ferry St. I took my father there for a new pair of dentures in…read more2013. Dr. Weiner recommended two lower implants so the dentures would be more secure and we went along with his recommendation. After the implants were inserted, my father experienced a great deal of pain. His chin swelled and became black and blue. Dr. Weiner said this had never happened before to any of his other patients. After weeks of going back, Dr. Weiner could not make my father's denture secure. After watching my father struggle with his dentures for months I took him to a different dentist. After looking in his mouth, the new dentist discovered that Dr. Weiner had put in one of my father's implants incorrectly. The implant was actually not attached to the denture at all and his implant needed to be broken to be done completely over. I cannot tell you enough how much my father has had to go through this past year because of Smile Dental Center. Dr. Weiner is incompetent and should not be practicing dentistry.

People are professional. Staff is nice…read more Dr's are knowledgeable and honest The office is clean and inviting Good overall experience

This was my first time at Ironbound Dental Center and my experience was great! I have seen many…read moredentists and orthodontists in my day and Dr. T was by far the BEST dentist I have ever come across. He is very friendly, welcoming, and explains every step to you to ensure that you are as comfortable as possible. Every so often he would check to make sure I was okay, and I appreciated that. The whole staff made me feel very comfortable and welcome. The ladies at the front desk were kind as well. They all greeted me with a smile, and the one receptionist Christina was extremely patient and kind in going over my treatment plan with me and helping me out. I wish I could give extra stars for cleanliness and a nice environment. I will be recommending this dentist office to everyone from now on!

STAY AWAY FROM ABRA DENTAL !!!!!!! . STAY FAR AWAY . If I could give less than one star I would…read more Stay away from this place. First thing I noticed is that there are more workers than patients. Second, they hold off on the price ( Fraud, Hustle ). What I should have gotten for free they charged me $150 and made it seem like I got a deal. They told me that my benefits would cost more than their special price. I found a Dentist that accepts my benefits which wasn't easy and it was free. They couldn't even be truthful. My current Dentist says that they are a bunch of scam artist. STAY AWAY. Your care Is not Even A Thought at this place . Finances first. The Dentist refused to help me as I requested. REFUSED!!!!!!!!!. Look at the reviews Majority 1 star. The five star reviews are most likely from staff and friends.

Always too long of a wait. They over book and tell you the first appointment is one time, but when…read moreyou get there it's already a 10/15 people there. They call you multiple times to remind you of your appointment even though you just confirmed earlier that day. They also randomly change your appointment. I'm looking for an another dental office

I visited this office to see about mandibular advancement devices for sleep apnea. They advertise…read morethe services on the window. During my consultation, the dentist focused on only the most important information that patients interested in mandibular advancement devices should know: (1) a major source of sleep apnea for professionals is stress, (2) the dentist's daughter is an MD at a prestigious institution in Boston who is doing research on the mind-body connection; and (3) one of the office staff has taken a course in how to bill insurance for mandibular advancement devices. This dentist was so sensitive to patient care as to repeat each of the above points enough times that even the most sleep-deprived apnea sufferer would not fail to remember them. The point about stress and sleep apnea was reviewed for sufficient length that even those with a rudimentary grasp of the English language would be hard pressed not to retain it. Needless to say, the patience of this dentist is unparalleled. The dentist took extra special care that I wouldn't forget his daughter who is an MD at a hospital in Boston by accepting a FaceTime call from her halfway through my visit. What a mensch to include me in these special family moments. Just in case I had dozed off and missed the entire conversation with the dentist, as I was about to leave, I was informed by the dentist that his office staff member had taken a course in how to bill insurance for sleep apnea devices. So thoughtful of him to remind me of this vital piece of information about insurance in case my sleep-deprived brain had forgotten it. Speaking of insurance, now three months after that appointment, I'm in that all too familiar battle to obtain a pre authorization for treatment. Frustrating it is, but one can only imagine how much worse things would be had the office staff member not taken a course on how to submit insurance pre authorization claims for sleep apnea devices. In addition, the persistence of the office staff is commendable. After my insurance told me that no request had been submitted, I called the dental office and was told that they had submitted the pre authorization request that very day just before I had called! A coincidence or a miracle, I don't know, but impressive either way. And what a coincidence again that they just submitted the pre-authorization request again and again just hours before I call -- each and every time. And how awful of my insurance company to pretend that no such requests have been submitted yet. Finally, can you believe there's virtually no research on Google Scholar or PubMed linking stress to sleep apnea? Outrageous that such evidence is hidden from the public. I am so grateful for my great good fortune to have happened upon this dentist with a daughter whose an MD at a prestigious hospital in Boston, as I would otherwise never have come upon this revelation. The 15 minute information-packed session came at the low price of $195. A small price to pay for medical opinions that one can't find anywhere in medical journals, family phone calls with prestigious doctor daughters in Boston and office assistants with specialized training in insurance billing who have miraculously just submitted your pre-authorization requests moments before you call them every time.

This place is the least professional place anyone could imagine. They charge exorbitant fees, yet…read morethey are too cheap to hire a receptionist to answer the phone and actually speak to their customers. Avoid this greed pit.

I went here once for a cleaning. A year later, I started getting bills for $12. When I called, they…read moretold me I had been automatically enrolled in a "concierge service". I told them I'm not paying it and to reverse the charges. After 2 calls, I'm still getting bills. I think it's unconscionable to charge people for services they didn't ask for. But then to refuse to fix it is really aggravating.

Horrible place, their lack of commutation is ridiculous. First of all, good luck getting anyone on…read morethe phone. Second, you will have to deal with your insurance if you want quick treatment, because they take a month to get information from the insurance companies, meanwhile I got it in less than a day. My daughter went in for treatment and I was told I needed to pay close to $900, when someone from the office told me that was not what I was going to pay on the first visit. Now that my daughter is at her appointment they say I will need to pay the full amount. They don't even offer payment plans. I was not expecting this and even to pay in two payments would require her having to return to this horrible place. Do yourselves a favor and find another office that will treat their patients better. I will most definitely be following up with my insurance to make sure they billed everything correctly and I will be filing a complaint.