I was having issues with my late model Expedition and needed tow service on few occasions. After…read morewaiting 2 1/2 hours in cold weather (28*) for AAA roadside tow, I called White Huff. They were quick, professional and courteous. I've used them several times and they prompt and affordable. Highly recommend.

White-Huff Towing did such a spectacular job in helping me on what was arguably one of the worst…read moremornings I've had in the long time. My car was disabled coming out of my parking garage, AAA abandoned me because they said they couldn't find a tow truck company that could get into my parking garage. I found White-Huff my chance and the dispatcher, Stacey, was so kind and helpful in making sure that someone was dispatched as quickly as possible. Drew did a great job in making it into the garage and hooking up my car with care. Overall, it was a really great experience and hopefully I won't need towing anytime soon, but if I do I will call them again!

My Insurance adjuster arranged with Eldersburg towing to have my collector car (which was disabled…read moreat my house ) towed to a Ford Dealer to have electronic repairs which the adjuster had scheduled for me. The Ford dealer was expecting my car for the afternoon of Nov. 6, 2019. I then spoke with Steve, from Eldersburg Towing & we scheduled my car to be picked up at 2 PM on Nov 6, so I made arrangements to be at home for the pickup. On Nov. 6, 2 PM came & went without Eldersburg Towing picking up the car or calling, so I waited until at 3:15 PM & then called & spoke to Steve, who said he was too busy to call me & update me. I said, he could have called to update me since phone calls are cheap and he then responded by saying "FORGET IT!!" I said, does that mean you're not coming? and he replied " attitude is everything" & then just hung up on me. Totally disrespectful behavior from someone totally unprofessional! I was unable to contact & update my insurance adjuster, so I left him a message that Eldersburg Towing was not coming for the car & that Steve ignorantly hung up on me. I then called my Insurance Company to report the issue & one of their agents began working to notify the Ford dealership the car would not be arriving as expected. I later received a call from my insurance adjuster who by now, had arranged for Geyers towing in Mt. Airey to handle the towing which now had to be picked up the following morning at 10 AM. The next morning, Geyers towing driver David, called at 9:50 to report he was on route & arrived on time at 10 AM. I was very pleased as David was very professional in handling the loading of my car and the transport to the Ford dealership. The uncaring, disrespectful & totally unprofessional conduct from Steve at Eldersburg towing who did not care about his commitment will ensure I never have nor will I ever recommend Eldersburg towing to anyone, as I relate this experience with Eldersburg towing to my collector car friends !!!

I have used this company 3 times in one months time due to issues with a used car my son recently…read morepurchased and have nothing but good things to say. Tessa was friendly and helpful and very accommodating (key was locked inside one time not realizing the car auto locked, and vehicle being blocked-in two times). I would recommend her and Eldersburg Towing to everyone!

Absolutely Horrible Experience: Especially with One Employee…read more I don't usually write reviews, but this experience was beyond frustrating. There was a pregnant woman there, her name was Katy (I believe) was incredibly rude and disrespectful. I'm a woman who has worked in the restaurant industry, so I fully understand how stressful customer-facing jobs can be. That's why I made sure to be polite and respectful throughout our interaction. Unfortunately, that effort was not returned. Katy came off as completely miserable and made an already stressful situation so much worse. She offered no help, no compassion, and certainly no professionalism. I understood the towing policy. I wasn't there to argue but her attitude made everything harder, especially for someone dealing with this for the first time. On the bright side, one of the towing guys I spoke with was kind and helpful, and I really appreciated that. But it's unfortunate that one person can make such a negative impact on the entire experience. If management is reading this, I would have loved the chance to speak to someone in charge, but Katy refused to provide any contact information.

We went to get our items and Rockdale refused unless we could pay the balance. We explained that…read morethe insurance of the person who hit us would take care of that and it was not legal to hold someone's belongings until a tow fee was paid. The ignorant pregnant lady at the front slammed the window multiple times her attitude was atrocious and the manager was the same way. They did not care and held our belongings anyway! When the insurance finally paid and we got to go in the car most of the belongings were gone even mail with our address!! This is the second time a crashed car of ours was towed there and items went missing this is not the place to go and avoid at all cost unless you want your items stolen.

These guys towed a non running truck to my shop today. They dropped it taking up several spaces…read moreand blocking two other cars. When I asked the driver to move it, he said "oh well". I called the office and they also said"oh well". I had to call Linhards Towing to correct their error. I definitely would not recommend Columbia Towing.

Guy came out to tow my vehicle on 12/3, and decided he couldnt find a good way to get the jeep on…read morethe rolloff and left me there for hours more waiting on another tow company. Worst part is my vehicle is a jeep with a ton of recovery points and I was parked in a large wide open parking lot, no damage either, just wouldnt start for me. Another company came out and had my vehicle on the same size rollback in under 2 minutes. This guy really said he couldnt do it without a wheel dolly truck and left. What a joke.