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    Jordan Smith, MD

    1.0 (3 reviews)

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    22 days ago

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    Legacy Medical Group-Tualatin

    Legacy Medical Group-Tualatin

    2.9(7 reviews)
    2.6 km

    on Feb 19, 2025, I was with my daughter when she needed to go to the ER…read more First of all the time it took from the triage to actually have a meeting with a doctor was completely unacceptable. Arrived at 4:30pm-10:45pm, over 6 hours from the beginning to end. Yes is was fairly busy but I didn't think all that busy. Secondly, the restroom and the examination room were dirty, I mean gross. The underside of the toilet seat needed cleaned and the floor needed mopped. Worst of all, after the waiting and getting to the exam room, there was what we thought was fecal matter on the control panel of the bed. I cleaned the matter up using rubber gloves and wipes that were on the exam room. I am so happy I have different and better health ins.

    Days to resolve a broken toe…read more My husband fell down the stairs in our home with our toddler. This happened on a Sunday. I was pretty sure he broke it, but he decided to wait until Monday morning to call the doctor to schedule an appointment. Monday morning rolls around and he makes the call at 8am. Dr. Goswami, not his usual general practitioner, saw him that same day. Great! She orders him to get an Xray done. After the Xray, we wait for her assistant to give us the results that it was, in fact, a broken toe at the joint area. My husband has been in a lot of pain hobbling around, so it was nice to hear that we would get this resolved immediately. We were told he would get a call from a referred orthopedic and someone would drop off a boot at our home for him to wear (at 10am Tuesday). Tuesday rolls around. We've been waiting the rest of the day Monday and Tuesday morning to get a call from this orthopedic. No call. My husband calls in to check up on the status and the assistant tells us that Dr. Goswami called in to the wrong referred orthopedic. The orthopedic was for a broken knee/hip when my husband needs one for his foot. So, essentially we could've waited forever if we didn't call in because it was the wrong doctor. My husband ended up spending 2 hours out of his work day to find the right orthopedic to call covered under our health insurance. 2 hours. That's 2 hours of figuring out who to talk to, talking on the phone, and then leaving a voicemail with that orthopedic. Meanwhile, at 10am, the lady comes to our home and has two types of prescribed boots/shoes. BOTH are wrong. They're for a broken ankle. One shoe my husband tried on has his toes exposed! So much for this immediate service. We're at the step of now going to the correct orthopedic on Wednesday morning and approaching day 3 of his injury/healing process. When someone has a fracture, it shouldn't take days to resolve. We're hoping the doctor doesn't have to re-break his toe to set it correctly on the 3rd day. We find it difficult to trust our bodies with medical professionals when they cannot provide an expedient, accurate service.

    Jordan Smith, MD - internalmed - Updated May 2026

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