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    Albert Phan, DO

    3.0 (2 reviews)
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    1 year ago

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    Providence Medical Group-Bethany - The entrance to the lab waiting room.

    Providence Medical Group-Bethany

    2.4(28 reviews)
    1.6 mi

    It's very difficult to schedule with my doctor. They just cancelled a follow up video appointment I…read morehad scheduled weeks ago with less than 24 hours notice. The appointment would've taken maybe 15 minutes at most. I had to reschedule for an in-person appointment with an assistant because my doctor isn't available for another month. This is on top of my doctor taking weeks to get back to me about some lab work I sent in that I had done recently from a different doctor. They say they will follow up on MyChart within 3 business days. I had to message them and call over multiple days before my doctor responded. Last but not least, I hate having to deal with the front desk person (always after a very long hold). He's hard to understand and it's not an accent thing, it's like he just DGAF, is miserable at his job, and makes 0 effort to enunciate any word. If they at least had a warm and kind human to talk to, maybe I could put up with the other bullshit, but this place is a jackpot of horrors. I'm switching to a different PCP elsewhere.

    (!!!) My actual PCP has not given me any issues, and ive generally found the staff on hand to be…read morekind and accommodating (!!!) The ineptitude of getting a prescription, an extremely important one, pushed hrough, its hard for me to fathom. If you're fine getting your required - to function - medication 90% of the time, this place is terrific. I need to make this clear. I have called and given the same "okay its high priority" message EIGHT times since the beginning of yesterday. What. The. F.

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    Providence Medical Group-Bethany - Art in hall. I like this.

    Art in hall. I like this.

    Providence Medical Group-Bethany

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    Albert Phan, DO - internalmed - Updated July 2026

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