We purchased a bed from this company and after about a month of owning one of their "High End" beds (the R9), we started noticing sinking depressions that we were falling into while sleeping which caused us to toss and turn all throughout the night and wake up with major back and arm pain. We can no longer sleep on our stomach due to the lack of support and if we do end up in that position, our backs get that hyper extended feeling. We haven't had a good nights sleep since owning this bed. We are so frustrated that we are basically stuck with this mattress and after thousands of dollars spent we still can't get a good nights sleep. We are sick that we wasted our hard earned money that we had been saving for just thinking we were finally going to get a good quality bed. Boy were we wrong! We have been in contact with the OWNER, Brian of the company from the beginning of our situation. After a bit of back and forth he decided he didn't want to "mess with us" any longer...so he just started flat out ignoring our many emails, phone calls and voice mails. I guess that shows exactly what they think of their customers and their sleep comfort. They have your money, so they don't really care about your comfort or sleep after that. We asked for a refund and were told no. We offered to return it for over $1,000 less than what we paid for it just trying to recoup some of our cost, and again were told no. Then we were just ignored. The lack of support, quality and overall care has been very disappointing. I would encourage anyone looking for a bed to buy with confidence from a company you know will stand behind their product. Look for one with a sleep guarantee and a proven track record of customer service. I unfortunately could never recommend Joplimo to anyone. We really wanted to make this work but unfortunately, our sleep was not of their utmost concern. There are many more details from our experience we could share, but don't want to get too in depth. Joplimo will have a response; of which I'm sure will not have all of the details to what actually happened. Just like they did when I questioned a few of the poor reviews I'd seen on other websites. Again, buy from a company that will stand behind their mattress and offer a FULL refund or sleep guarantee, too many high quality companies today are making that the standard. Don't settle, you will be so disappointed! *update* We are having to replace the "FOREVER" bed ONE year later. They took away our lifetime warranty after it was purchased. They got our money. ~ It has been a year since I wrote in last and a year of AWFUL sleep! We have put off buying another mattress because we spent so much on this one. But we had no choice, our backs were killing us and since they refused to fix the bed or give us any of our money back we finally could stand it any longer bought another bed.It make's us sick that we wasted that much with this company!! I wish I could post a picture, you could see the 2 holes we are forced to sleep in. Buyers beware, apparently they can pull the lifetime warranty from you if they decide you are being a hassle. Which is the selling point they used to get us to buy their bed...it's forever! No, no it's not! read more

My wife and I had an amazing experience here. I was so tired and confused by "mattress salespeople" trying to sell me what they had or what would make them the most money. No problem with that as long as it is what I need. That was not the case. A friend told me about Joplimo, so I drove 2 1/2 hours to check it out. Well worth the drive. We were "fitted" to a mattress in our budget, I never felt pressured to buy one or another. We didn't buy the cheapest or the most expensive. The staff, Jared, informed us about the pros and cons of different types and styles and yes the warranty was explained to us. I didn't see anything different about the warranty than any other mattress company. In fact I liked that he took the time and went over the warranty and care of the product It was honest and left me with no concerns. The only reason I say this is because of a review I read that had me concerned before I visited the store. NO worries now. Our mattress was delivered and we are both beyond happy with it. The final thing I would say about this company that I liked was the design and engineering of the mattress was very interesting. If you are into the details ask them about the springs and other components. My wife could care less but I found it interesting to hear about why they build their beds the way they do. I actually went to the store and sent my wife shopping while I got the info. I wanted. She arrived later with her friend to check out the important things to her, (how it felt) we bought it and her friend ended up buying one as well even though her bed was not very old. read more

I wanted to wait 3 months before I write my review, after the honeymoon period so I can give an honest review. I have the Foreverbed and now that I've been getting a full nights sleep, my whole life has improved. I think more clearly and don't feel like I need to take a nap all the time. After researching the healthiest beds I wanted a latex mattress without the FR chemicals. The Joplimo mattresses are made using Colloidal Silver instead of chemicals!! I also bought the adjustable frame (labor day sale). This cured my sleep apnea. I usually sleep on my side with just about 2 inches of the head raised up. Those 2 inches make all the difference. The bed came with free bamboo sheets, cooling and very soft, like they were sent from sheet heaven. It also came a free mattress cover and 2 free lavender pillows. I love my pillow, but my husband is still misses his very old feather pillow. (which I threw away, oops) A good bed is an investment and after 3 months I can honestly say it was worth it since you spend 6-8 hours a day in bed. I had been sleeping on a memory foam for the past 8 years. It was so hot and I always felt stuck in a position and had to fully wake up to roll over. Now, I don't remember waking up at all and only roll over one time each night (according to my smart watch). I am very thankful to Jared and Jacqueline for answering all my questions. I will try to give an updated review after a year and then again in 5 years. ~Sheila read more

We are very happy with our Joplimo mattress. I can't tolerate pushy sales tactics. I appreciated that the sales staff knew their products and were proud of them, but were dedicated to making a sale only if it was the right product for me. I was looking for a mattress to ease the symptoms of some back issues. The personnel were extremely knowledgeable about the qualities of the different mattresses and worked to understand what I needed. They encouraged me to spend all the time I needed to test each mattress. I appreciated the low pressure and did not feel rushed. When I landed on the right mattress, I knew immediately. They worked to get me the lowest quote available, and quoted me a very reasonable price. It was almost a month before my husband was able to visit the store to be sure he was happy with my choice. The staff were very patient about that. The mattress set was delivered to my home 100 miles from the store by 2 very professional movers. The movers navigated a difficult stairway and some tight corners without complaint. They even moved our old mattress down 2 flights of stairs for me. We've had the mattress for over a month, and I still sigh with relief when I lie down because it feels so good on my back! read more

My girlfriend and I were in the market for a new matress, and we wanted to keep it local. We walked into Joplimo on a Saturday morning, and were instantly greeted by Phil. We were fit with pillows to carry around the store to demo different matresses. After finding the perfect matress, Phil when to go crunch some numbers, so my girlfriend and I went rogue to lay on some cheaper options. To our surprise, every matress we tried in the cheaper section did not compare to our original choice. In the end, we gave up looking on our own, and went back to the Forever Matress. Phil came back with the numbers, and we were then greeted by Ryan, the Area Manager. They worked out a deal, and gave us the entire package for a reasonable price, including delivery in June when we move into our new house. This was a wonderful, personalized experience with both Phil, and Ryan. We never felt pressured, and we found the PERFECT mattress. I would recommend them to anyone! read more

Expectations exceeded! Thank you, Ryan, for all your information about mattress fitting. I learned much more than expected about body alignment, support of hips, ribs, and shoulders, and about various mattress construction methods. Ryan took into consideration not just sleeping position and size for me and my partner, but also whether we had any back or hip pain or reflux issues that could be addressed with a proper mattress and foundation. I was able to take as long as I wanted to try the various selections and find what was best for us. He also took into consideration that we tend to sleep hot and offered to make certain we had the proper material on the mattress we selected to keep us as cool and comfortable as possible. I am confident about the purchase we made and have already recommended Joplimo Mattress to friends. read more

I want to say, first, that the products they make and sell are some of the BEST mattresses I have EVER felt! I have tried out MANY others from TempurPedic to Prana and frankly, Joplimo is SUPERIOR in every way. I suffer from several herniated discs as well as stenosis and arthritis so TRUST ME when I say I have been through HELL trying to find a decent bed. Second, I really want to say how INCREDIBLY pleased I was with the service I received there! There was no pushy salesmanship or annoying upselling, rather, I told them what I needed and they found it! I had some serious financial constraints and even given the incredibly high quality of ALL of the beds they sell, I was still able to walk away with an AMAZING bed WITHIN my price range!! They even offer a REFERRAL BONUS!! Wow... Just WOW!! Thanks Joplimo!! :) read more

Best experience ever buying new mattresses. Loved the mattresses so much I went ahead and bought the adjustable beds and I couldn't be happier. I stayed within my budget and wish I hadn't waited so long to check out Joplimo Mattress. They even included the best mattress protector on the market (my opinion) since one is required for the warranty. I used to not want to get up because I didn't feel rested, now I don't want to get up because I am so comfortable. The delivery company was great and knew exactly how to setup the beds and offered to move the old bed to the basement for me. If you need anything moved please consider The Moving and Labor Company. Two great companies with people that care; you can't go wrong. read more

If you never want to buy another mattress again, this is your place. Don't get me wrong- you'll pay more than you would at the discount mattress outlet, but these mattresses get specially made for you. I've honestly never had an associate as dedicated to meet my needs as the ones who helped us at this location. My boyfriend was having sleep issues to the point where he couldnt get through the night without getting up multiple times. They asked all the right questions and helped us get exactly what he needed. After years of loving our mattress we are going back to upgrade to a king size. I will never trust anyone else with my sleep! read more

Talk about putting the customer first! I went in looking for a mattress that wasn't in stock and the salesman August was very helpful in calling the other stores to see if they had it. Unfortunately, they were out of stock as well. However, he showed me another great mattress and even offered me an amazing price that was comparable to the original mattress. To say they blew expectations would be an understatement, the only downside to the whole experience is I can't rate the store more than 5 stars! I would recommend anyone looking for a mattress to check this store out. read more

Jared and Brent were awesome as usual! This is our 2nd purchase as we were wanting to upgrade to a King Size bed and upgrade quality as well. Jared asked us a few questions to see how we slept and if we have been experiencing any soreness or problems sleeping due to tossing and turning. He then explained how the beds were constructed and what we should be looking for based on our answers from the above questions. He even showed us a great selection of new forever pillows too! Another great great experience with Jared and Joplimo Mattress and we highly recommend them! read more

Had a great experience with Ryan at Joplimo Mattress on Battlefield. He was extremely knowledgeable about the many different types of mattresses they had, patiently answered all my many questions and I never felt like I was being pressured. There are mattresses to meet every budget and good warranties. I feel good about my overall experience and with the mattresses I am getting. Also I love supporting a local business (they're based out of Joplin) and will recommend Joplimo to anyone looking for a new mattress! read more

I just wanted to thank Ryan, at the Battlefield store in Springfield, for all his help. I came in with a price in mind and after he explained the advantages of another mattress I looked at I paid more money than I had expected (but under no pressure to do so). He was so easy to talk to so I went home and got my husband so he could try out the mattress and we bought it that night, only wish we could have slept on it that night. Thank you again Ryan it was a pleasure. Toni of Willard MO read more

From the moment we walked in Jared was amazing! He picked out a pillow for us, and we began trying beds. He explained every bed to us and how it should feel. We tried several and found our "ForeverBed" with the awesome Help of Jared. I would Recommend Joplimo Mattresses to anyone in the market for a great experience buying a bed. We walked out with a new ForeverBed, 2 cooling pillows, and Bamboo sheets, to say our sleep is better now is an understatement. No more back problems! read more

Just bought a matters here after shopping many other locations. Not only was the experience completely different (they actually were honest) but the prices were alot cheaper than the other places I went. Haven't got the mattress yet but it has a lifetime guarantee and I love the fact that they have a warehouse right here in Springfield. It's nice to buy local. Thank you Bryan for a great buying experience. read more

Joplimo Mattress is a great place to shop! We had a great experience finding our mattress. The salesperson was nice, informative, and helpful without being pushy. I loved that we could go in and get help without getting pressured into buying. The mattresses are made locally which will be great if we need to get anything adjusted during our 15 year warranty. Thanks Joplimo!! Laura P. read more

Yelp is awful because they filter out positive reviews and show only the negative reviews for any business. This does not paint an accurate image of any business. Joplimo Mattress is the best mattress store in Springfield - locally made products and very reasonable prices with a level of customer service that can only be described as top notch. read more

I have purchased two mattresses on two different occasions from Joplimo Mattress on Battlefield Road in Springfield Missouri. Each purchase was seamless and the customer service after the sale was top shelf. I really appreciate the attention to detail Ryan gave in helping me select the correct mattress. I will definitely be shopping here again. read more

Incredible experience at Joplimo! I had been looking at beds and comparing prices for what I need in a bed at different stores for some time. I returned to Joplimo where my experience with Ryan was extreme care and no pressure. I bought a bed, and highly encourage Joplimo as the store to meet your needs and quality in every way! read more