Don't ever buy a device from this shop. I bought my device from here not long ago. when I called…read morefor pods they said they don't sell that device anymore. they sold me the device and said they would be able to have pods ordered for me if I kept going there for them. they lied and can't be trusted

Love this place! The manager and staff are helpful and knowledgeable! If they didn't have what I…read moreneeded they got it in. Amazing.

#SinkingShip is the freaking bomb…read more Due to ridiculous FDA regulations about teen vaping that are beyond their control, I make a yearly trip to pick up my supplies from them. While it is a 7+ hour round trip, I make it worth my while. I always call ahead of time and they always have what I need for a fair price. Thank you Mitten Vapors!

very good customer service and great juice would def recommend this place for salt liquids.read more

Just a quick update on this place. From my very first visit to this store about 2 1/2 years ago…read moreright after it opened I've had nothing but great experiences. The store interior is nice and inviting and more importantly the staff working here is great! They are always more than happy to let you sample as many flavors of their juice as it takes to find the perfect one for your vaping pleasure. That way it's guaranteed that what you buy you'll enjoy since you've tried it before you bought it. Yesterday I was served by Randi and she continued the tradition of great customer service. I was in need of a new juice tank and as I expected she got me fixed up with the perfect solution to the problem I wanted to fix that was being caused by my previous tank that I'd bought elsewhere. Not only did she sell me the best product for my needs, she also was very patient when dealing with my many questions about not just the tank I was buying, but she also gave me some really good pointers on how to best use the different options on my battery to help me get the best results from my new juice tank. Yes, if you get to have Randi serving you then you are very lucky, but don't worry if you get somebody else waiting on you because I've received the same great service from all of their staff here on every visit to Freedom Smoke USA. I'm sold on Freedom Smoke USA and will continue to frequent them for all of my vaping needs. Yes, the cost of the equipment if you buy higher end devices can be a bit pricey, but compared to the price of smoking it's really cheap since once you have the equipment you only have to buy the juice from that point on. Not to mention non-smokers around you will really appreciate the fact that now instead of gagging them with the stinky smell of burning tobacco now you'll be exhaling smells that are very pleasant. It's too early to tell with absolute certainty just how safe vaping is compared to smoking, but as an ex-smoker who smoked for 34 years and who has emphysema from that I can tell you that my lungs literally feel a hundred times better now that I've given up smoking and gone to vaping instead. Even my doctor who's anti-smoking says that as far as she can tell vaping doesn't seem to be anymore hazardous than wearing a nicotine patch which is considered safe.

I have been a regular customer for almost two years. In all that time, I have found the staff there…read morefriendly and inviting. The juice selection can use some revamp as a few flavor are variations on other favors. The shear combinations of flavor and reliability of the mixers make their juice one of the most consistent offerings I have had the privilege of consuming. Brett and Art can mix some mean juices in a quick amount of time. As for the company, they have the same issues most employers have in the area. Holland is full of privileged people who just don't stand for what they preach, and Freedom Smoke has gotten their share of bad apples from the crop of potential gems the still live in the area. As a matter of fact, a previous GM was rude and quite frankly disrespectful to both his staff and the customers. Now, the MITs and GM are awesome at working with customers and each other. Randi and Jim are some of the coolest cats I have been grateful to meet. If you want straight forward, easy to start vaping experience, Freedom Smoke USA is the place to go in the Holland area.

First off...i go every weekend and purchase goods and services. I have Macular degeneration, so I…read morecan't see well. I asked the owner if I could see the product..he was very rude, and said that there had been several thefts..i told him I would take the product anyway, and this would be the last time I would returnhe proceed to tell me he wasn't going to sell me anything. He is always stoned out his mind, and always enjoy talking to him...this is NOT how you do business...go 5 miles down the road. They will let you read the product and not treat you like a criminal.And the prices are outrageous.

the store has tons of geek bars and always has deals on i would recommend it and we try to…read moreguarantee customer satisfaction if not speak up and they can try to improve and if you ever have questions just call and anything from bowl pieces to dab kits they will and can order for you at anytime with a minor premium customer satisfaction is there main goal

I loved shopping here. They were great at having what I needed. BUT they closed the store here in…read moreHolland. No notice. I showed up there one day a few weeks ago and they were gone - closed. Sucks!

I must admit I get a bit confused when entering a store with a city in it's name that is not the…read morecity of its location. My husband needed something or other for vaping so we stopped in to Kalamazoo Vapor in Holland. The employee was friendly, answered his questions and got him what he wanted quickly. It was very calm, quiet and spacious inside. I'd never been to a vape shop that looked so professional. Any city I go to, I like finding places I tend to go my local version regularly so I can have solid places to go for those needs if I'm ever there for a longer trip. I would definitely make Kalamazoo Vapor my go to vape shop for when in the area based off friendliness and cleanliness. When in Holland I will be back.

THIS IS THE BEST VAPE SHOP AROUND!!!!! they have EVERYTHING you will ever need, from dispos to…read moreglass. This is my new spot and I will recommend to all of my friends!!

Nickolas was a great as finding what we wanted. He was informative about products, suggested the…read morebest of the best, asked for budget to stay around if we had any, allowed us to look at everything and answered any questions we had. We had a great experience here and it has became easily one of our favorite experiences and businesses. Will definitely recommend to everyone!

I was a loyal costumer for years it was my number one spot. However yesterday was the second time I…read morehave been shorted in change by the same budtender. When it happened the first time I thought maybe it was just a genuine mistake but when it happened yesterday I knew it wasn't a mistake. I gave the budtender $40 which was 2 $20 bills. I was given $16 dollars back in change. On the receipt you can see they put cash payment of $30... so he took the $10 he shorted me and put it in his pocket. I called customer care and she said they would look in the drawer for the money which made no sense. It wouldn't have been in the drawer because he put the payment as $30 not $40.. I will never step foot in another Jars dispensary I wonder how many other people this is done to and they don't notice because they shove your change and ID into the same bag with your purchased product.

The only other review on here is a damn lie Jason the owner is a GREAT guy he is very respectful I…read moreused to be in there every day for almost 6 years before I moved away and I loved it it's such a friendly environment and great customer service! I strongly reccomend! Love you guys you're like family since you opened keep up the great work!!!!

Incredibly rude and unprofessional representatives, both to business and consumers.read more