PSA for Dr. Sean's Patients - New Ownership & Aggressive…read more I'm writing this as a PSA for anyone who previously saw Dr. Sean. The office has been completely turned over--new staff, new doctor, and a completely different (and disappointing) approach to patient care. I arrived for my biannual cleaning only to find out the office had changed hands with zero notice. If you get a text asking to fill out "New Patient Information," be warned: they are treating everyone as a brand-new patient to justify unnecessary procedures. The Red Flags: Redundant X-rays: Even though I had X-rays done just last year, they insisted on taking them again immediately. Unprofessional Environment: The new doctor didn't introduce himself and was wearing a gray sweatshirt instead of scrubs or professional clinical attire. It felt very casual and unorganized. Aggressive Sales Pitch: Instead of focusing on my cleaning, I was bombarded with "treatment plans" and pressured into a consult with their in-house endodontist. It felt more like a sales pitch than a check-up. Rough Procedure: The cleaning itself was a nightmare. The doctor was not gentle--I experienced multiple painful numbing injections for a routine cleaning and significant bleeding. The suction was poorly managed, and the whole experience was worlds away from the care Dr. Sean used to provide. I felt completely blindsided. If you valued the gentle, professional care of the previous practice, you might want to look elsewhere. I will be canceling my follow-up and finding a new dentist who prioritizes patient comfort over upselling.

Came in today for my 3rd and 4th quadrant deep cleaning and also did the laser treatment. Shout-out…read moreto my hygienist, Tien -- he was seriously awesome. Super friendly, patient, and clearly passionate about what he does. He took the time to explain the entire procedure step-by-step, made sure I was comfortable the whole time, and went above and beyond with the cleaning. Very thorough and professional. He also clearly explained after-care instructions (like use salt water to rinse for the first 2 days, no mouthwash unless it's the kind of mouthwash specific for preventing cavities etc.), which I really appreciated. If you're nervous about deep cleaning or just want someone who genuinely cares, ask for Tien. Highly recommend!

The staff and doctor MacGinnis are the best! They make you feel comfortable throughout the whole…read moreprocess. I was a surgery case and Dr. MacGinnis really made me feel at ease. I love my smile! I recommend this place to everyone in need of orthodontic treatment!

Dr. Matt and his team are the BEST. You get what you pay for. From start the finish (well almost, I…read morehave a few weeks left), this office has been so easy to deal with and everyone has been so great to work with! They are easy to schedule and change appointments if needed and everyone is just so kind. I really wanted to fix my smile before my wedding and had a somewhat of a tight timeframe (in tooth years anyway) to get my teeth looking nice! Dr. Matt said - bet. We started Invisalign and I wore those things as much as possible and sure enough, my teeth looked great! Invisalign is a tedious process, but definitely worth it in the end. The office is clean, modern, and they always have a Disney classic on the TV to watch while you wait. The brush station is helpful to get rid of any potential coffee breath with options of mint toothpaste, disposable toothbrushes and mouthwash, so no stress as you finish your coffee on the way to your appointment. As an adult, making an orthodontic appointment can maybe feel weird, but trust me...just do it. They make it easy, comfortable and you deserve a great smile at any point in your life!

Highly recommend this place for kids and adults. They make you feel they care!…read more The staff is amazing too.

Humphries handled my case with great care. I'm really happy with how my smile looks!!!read more

I've been going here for years now and each time has been a great experience. They are affordable…read moreand work with you too. All the staff are friendly & helpful.

They are patient and are more than happy to help. The dentist is very in tune to what you are…read morereally saying. He will ask a lot of questions on the one subject but it is only to perfectly understand what you are feeling and to center on the area causing the problem. He was able to relieve some discomfort on a front tooth. I am handicapped and they work with you and make accommodations.

Love the environment! I was a little nervous going in since I'm so careful with anyone who handles…read moremy teeth. I wanted to get Invisalign and so I went in and they explained everything to me. They weren't pushy, like some car dealerships. They genuinely help, and care. Dr. Boulton was very kind and patient on answering all of my questions. Now I have my Invisalign and I'm so excited!

Replacement retainers quick! Unfortunately, I was quoted a…read morecheaper price when I called to inquire. When I asked at pickup, they denied their original quote. I know what I heard because I corrected the original quote when I wrote it down. It is better customer service to say they are mistakenly quoted wrong than to lie. The only reason I didn't complain was the had them done the next day.

I 100% recommend Pepper Tree Dental. Dr. Vasa is awesome. So knowledgeable, professional and…read morecaring. He takes great care in making sure I am totally comfortable throughout my appointment. Diane and the rest of the staff treat you well. They are extremely kind and well informed with insurance issues. I definitely feel safe and comfortable at every visit.

My family has been coming for their dental care with Dr Saini & Dr Vasa for many years now. They…read morealways explain everything in detail. The entire staff is so caring & sweet! The office is updated & clean & organized. The quality of work is the best. I wouldn't go anywhere else.

I, my son and my daughter, we all did the braces here with the same doctor, David Choe…read more So pleased with outcome and happy to recommend to all.

Much appreciation to Dr Choe and his wonderful staff. Every visit is warm and professional. I came…read morein here for braces, and now I have permanent and temporary retainers. I will recommend this office to anybody. I hear needing braces

When I moved, he became my go-to dentist. So far, I've had cleanings with him, a crown placement,…read moreand a retainer made. I only have had positive experiences with him, and I would recommend going to him. I've noticed that since he lost the male receptionist, his front staff has had some training to do, but they've been able to quickly catch up.

This review is for Dr. Baek's front office staff, who I spoke with over the phone regarding my…read moremother's treatment. They were following up with me after receiving notification from the endodontist we had been referred to that her treatment was complete and she would need to get a dental crown. While on the phone, I asked her about their office policy, which the endodontist told me had prevented them from getting my mother's x-rays from Dr. Baek, which resulted in additional costs. At the time, I hadn't contacted Dr. Baek's office about it, but thought it really strange that they would not share the X-rays with a provider to whom they had referred us. When I brought it up during the call, the front office woman became really irate, stating that it was not her job to contact us to let us know that they would only release X-rays to the patient and that if we had called to request it, they would have released it to us. She said it was part of the HIPAA release forms that we had signed when we first registered with the office, which is not the point of why I brought this up. I was trying to convey that I would have appreciated it as part of their customer service to try and help out the patient as much as possible, rather than having them accrue unnecessary costs like this. Her absolute disdain at the thought of having to provide any "customer service," which apparently is NOT her job at all, was really the last straw. While switching between Korean and English, she also started using really disrespectful phrases, calling me "you" in the familiar form in Korean. I'm sure Dr. Baek is a fine dentist but there are similarly skilled dentists in the area, with far better staff who I can work with for my mother's dental needs.