Came in today for my 3rd and 4th quadrant deep cleaning and also did the laser treatment. Shout-out…read moreto my hygienist, Tien -- he was seriously awesome. Super friendly, patient, and clearly passionate about what he does. He took the time to explain the entire procedure step-by-step, made sure I was comfortable the whole time, and went above and beyond with the cleaning. Very thorough and professional. He also clearly explained after-care instructions (like use salt water to rinse for the first 2 days, no mouthwash unless it's the kind of mouthwash specific for preventing cavities etc.), which I really appreciated. If you're nervous about deep cleaning or just want someone who genuinely cares, ask for Tien. Highly recommend!

PSA for Dr. Sean's Patients - New Ownership & Aggressive…read more I'm writing this as a PSA for anyone who previously saw Dr. Sean. The office has been completely turned over--new staff, new doctor, and a completely different (and disappointing) approach to patient care. I arrived for my biannual cleaning only to find out the office had changed hands with zero notice. If you get a text asking to fill out "New Patient Information," be warned: they are treating everyone as a brand-new patient to justify unnecessary procedures. The Red Flags: Redundant X-rays: Even though I had X-rays done just last year, they insisted on taking them again immediately. Unprofessional Environment: The new doctor didn't introduce himself and was wearing a gray sweatshirt instead of scrubs or professional clinical attire. It felt very casual and unorganized. Aggressive Sales Pitch: Instead of focusing on my cleaning, I was bombarded with "treatment plans" and pressured into a consult with their in-house endodontist. It felt more like a sales pitch than a check-up. Rough Procedure: The cleaning itself was a nightmare. The doctor was not gentle--I experienced multiple painful numbing injections for a routine cleaning and significant bleeding. The suction was poorly managed, and the whole experience was worlds away from the care Dr. Sean used to provide. I felt completely blindsided. If you valued the gentle, professional care of the previous practice, you might want to look elsewhere. I will be canceling my follow-up and finding a new dentist who prioritizes patient comfort over upselling.

I've been going here for years now and each time has been a great experience. They are affordable…read moreand work with you too. All the staff are friendly & helpful.

They are patient and are more than happy to help. The dentist is very in tune to what you are…read morereally saying. He will ask a lot of questions on the one subject but it is only to perfectly understand what you are feeling and to center on the area causing the problem. He was able to relieve some discomfort on a front tooth. I am handicapped and they work with you and make accommodations.

I am incredibly disappointed with this office and feel compelled to warn others: this place is a…read moremassive money grab. They are completely dishonest and will straight-up lie to their customers just to line their pockets. It doesn't matter if you have the best dental insurance in the world--expect them to quote you thousands of dollars out-of-pocket for work. They refused to help me with dental work that should have been covered under my insurance plan. Instead, they just tried to push expensive, unnecessary costs and 'premium' material. To make matters worse, while the actual dental work they did perform was decent, the attention to detail and customer care is nonexistent. The crown they put on one of my teeth that I paid a lot of money for, was completely round. It looks absolutely nothing like it did before, and it's not how a natural tooth should look. I am completely unhappy with how shady and dishonest this entire experience was. If you value your teeth and your wallet, stay far away from this place.

I am very happy with Dr. Shetty's care. She is thorough and caring. She has taken care of myself…read moreand my kids for a few years now. She gives recommendations for what to change to improve our oral health and tooth care. She explains why things are needed, and is open to discussions and perspectives. This dental office has newer technology and equipment compared to the dentist I saw for about 20 years. I'm really happy I switched.

When I moved, he became my go-to dentist. So far, I've had cleanings with him, a crown placement,…read moreand a retainer made. I only have had positive experiences with him, and I would recommend going to him. I've noticed that since he lost the male receptionist, his front staff has had some training to do, but they've been able to quickly catch up.

It's my second visit to Dr Baek's dental office and I had a tooth extracted and site prepped for a…read moredental implant, followed by a dental cleaning. I was anxious about the procedure since it's basically minor surgery with sutures, bone grafts and whatnot, but he and the rest of his team really put me at ease. He gave me plenty of numbing agent and I didn't really feel anything except my jaws were getting sore from keeping my mouth open lol. Overall I think it took less than 30 minutes for the first procedure. Dr Baek was really professional and kept asking if I was ok. The teeth cleaning was smooth and easy too. The dental hygienist was confident, informative and and also good at communicating. I was very pleased with her work and will schedule a follow up in 6 months. The best thing about the office was the dental assistants and hygienist did a very good job of sucking out excess saliva and liquids during each procedure. As long as I can remember, I always felt like I was choking on my spit at every dentist I've ever been to but this place does a good job of keeping me from gagging. Overall a really great and smooth procedure. The implant procedure will take about 3 months total. I will follow up with more feedback if anything changes. Otherwise I highly recommend this place!

This was my first time at this dental office and let me just say, from the moment I walked in the…read morefront office girls greeted me with big smiles and made me feel very welcome. The wait was really short, they got my x-rays done and even my cleaning done all in one day! Beatriz explained everything to me thoroughly with what insurance covers and what my out of pocket would be. She genuinely took her time and made me feel cared for! Overall such a great experience and I can't thank the team enough for getting me out in time to make it back to work. I'll definitely be recommending everyone I know to this office!

Update: it's going on 5 months now and my tongue is still numb. DO NOT COME HERE. Not once has the…read moredentist spoken to me to talk about repair.

Today at around 11:20AM The receptionist that works here told my Endondontist office over the…read morephone that she will email a Direct Referral form to the office email. The email was never sent. Afterabout 20 mintues, the Endodontist attempted to call the repectionist about 5 times but there was no answer. I called about 7 times but there was no answer. I finally drove to Prime dental care in person which was about 10 minutes away. I found out that the receptionist never emailed the form, and went to lunch without saying anything to the other employee. The person that was covering the recpetion desk wrote the form and gave to me within 5 minutes. I called the Endodontists office and let them know I got the referral form, due to this taking too long my treatement was rescheduled for next Wednesday. My appointment was at 11AM. The phone call between the offices happend at 11:20AM. I got to Prime dental care at 12PM. I was told at 12:10PM that the Doctor can no longer treat me today due to lack of time. Thanks to the recpetionist here deciding to ignore calls and go to lunch my root canal treatement will have to wait 5 more additonal days and I will have to take more time off from work. When I left the office I saw the receptionist that went to lunch in her car eating. I told her I had to come in person to get the form since she did not keep her word earlier. She did not even had the decency to say anything back. She just looked at me with this stupid deer in the headlights look. I reccommend not going here. I cant say anything about the Doctor, but the two people that work at the office are dangerously incompetent.

So i used to be a regular to this office and the Doctor and receptionist have always been friendly…read morewith me but i lost benefits during covid and had to take time away from dental work until everything picked back up again. I had to switch to another network and dentist and let me tell you i am very confused to why Dr Shim did what he did when i was his patient....He gave me fillings and deep cleaning before and they all took HOURS long to do so.....i never understood why but i went though with it...Since getting new dentist my new dentist 5 star Yelp recommended Dentist at that (VERY POPULAR VERY 5 STAR GREAT DENTIST) she only took about 20-30 mins to do each thing where Shim used to take hours......So something is way off here....i do not understand but ill stick to my new dentist....

I recently found this place on Yelp to transition from my old dentist in BP. I needed to find a…read moreplace closer to my house so it didn't take up much work time if I needed to take off early. I spoke to Jessica to make the appointment who was super friendly and helpful over the phone. On the day of, I had to call and ask about the parking situation. The back was joined with another office and wasn't well labeled. I didn't want to park and get towed. Back alley was a bit sketchy. The office space is clean, modern and upgraded. However, it was way too quiet (thoughts that came to my head; did I make the right decision to move here; whey isn't there anyone else) and I believe the A/C was off. It wasn't a terribly hot day but stagnant office air is not enjoyable as your are laying in the dental chair. When I went in, I had the pleasure of meeting Lita at the front desk. Greeted me promptly and had me fill out the check in forms. Soon after completion, I was called by Jun to the back for X rays. There was a cool 360 machine That I thought got everything without the bite down traditional x ray images. I was wrong. I sat in the chair next to do the traditional bite down ones. It was a more pleasant experience than usual. Some of my past dentists put it in such awkward positions I've wanted to gag. No gagging here. I soon met Dr. Chris who was overly Informative and easy to talk to. It is uncommon to have a dentist spend that much time with you. I feel like he may have gotten my life information during my hour visit. He explained they usually schedule fist time Patients 1.5 hours in case there are questions or issues to remedy. I was lucky that it was pretty smooth sailing. He showed me how to properly floss which was important for me to improve my future flossing. Their dental cleaning process offered numbing gel which is not usual but I figured I would be a good patient. The numbing gel tasted pretty terrible and I quickly made the mental decision never to do that again. I get the thought process behind it, less pain makes for better customer experience. Just take note it may not be for everyone. I did notice they don't do the gum checks like my previous dentist. He visually inspected it and said it was good. After the cleaning, Jun helped polish my teeth. I also asked for fluoride treatment after since my precise dentist offered this for protection. He said adults don't usually ask for this but he accommodated. He provided me with no eating and drinking instructions to max the effects. After everything was completed, I got a goodie bag with a brush and toothpaste. I checked out with Lita and booked my future appointment. I am still debating if this will be my permanent provider moving forward. Nice group of folks and got me home fairly quick which was nice.

As a healthcare professional myself, I have a unique and deep understanding of the field, relative…read moreto the general public. My wife had a few dental issues that needed to be addressed so I wanted to find someone that was truly dedicated to their craft, someone that I would trust with my own teeth. After several recommendations from friends, we decided to make the drive from Las Vegas to consult with Dr. Patuwo. Upon entering the office space, we were warmly greeted by the receptionists. The office was immaculately clean, absolute gorgeous looking space. During the consultation, it became clear that we made an excellent decision with Dr. Jonathon Patuwo. He clearly explained our dental issues in an understandable manner, with visual support by showing us the X-rays on their TV. It was nice to finally have a dentist actually explain our dental problems and not just tell us what we need. We felt very safe with him. Upon proceeding with the dental work, it became immediately clear why the office has their title. Dr. Patuwo has a light, soft touch, while also being meticulous about his work. It was readily apparent that Dr. Patuwo is a very skilled dentist who can perform at a high standard, with multiple different procedures. It is safe to say that we will be returning in the future.

they oriented their work more fast and effiency work but doesnt care patient…read more no allow gaggling and one hour lay down on chair and they keep medical practice without stopping also doctor aid looks wondering their job is allowed to those job such as scrab tooth and some scaling teeth without attend doctor. they focus on only their efficient work and speedi they neglect patient care but not professional. very rude and unkind.

The place I dislike the most out of all hospitals is the dentist…read more.. But today, I had such a comfortable experience--I finished both my cleaning and cavity treatment with ease. Dr. Lee has a very calming voice, and he explained each step of the process along the way. He constantly checked to make sure I was comfortable, which really touched me. He is truly an amazing dentist. If you're afraid of going to the dentist, I highly recommend him.