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Jones Vacuum Center

5.0 (7 reviews)
ModerateAppliances
Closed • Closed

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Alliance Appliance

Alliance Appliance

2.3(3 reviews)
33.6 mi

Don't do it! Bought a washer/dryer set less than 3 months ago. The heating element went out on the…read moredryer today. Not the end of the world until I took it apart and noticed that someone had already "fixed" this problem. Except instead of replacing the part they trimmed, rigged, and twisted it. It was just enough so that it would last the 30 day warranty. This is a very dangerous business practice. Imagine if my house had caught on fire.

**Buyer beware** they have "rebranded" the business to hide from the amount of negative reviews and…read morecomplaints. Alliance appliance is the old Aladdin appliance. Go and read their reviews. I went in looking for a set that could handle comforters and told Jennifer(Toms wife)that. That was my only concern and didn't mind paying extra if needed. Was sold a Maytag Bravos XL set. After calling to have Tom come out to look at the wash bc it started throwing error codes he informed me that I didn't need to worry about the warranty time limit.. that he likes to take care of his customers. After multiple attempts to wash comforters and they came out dry and unwashed... I started looking up the serial numbers online. I was sold a regular sized W/D but paid for an XL version. Receipt and contract also says XL which is FALSE ADVERTISING. The old bait and switch. I reached out to tom again 2 months after purchasing only to be told I was outside of my warranty. He could have easily swapped out the set I bought for the set he had on site that is what I thought I paid for. But they don't care once they have your money. They come off friendly and willing to actually help their customers but is quite the opposite. Now I'll need to find another set that is what I was looking for originally.

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Alliance Appliance
Alliance Appliance
Alliance Appliance

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Preferred Appliance Sales and Repair - GE Washer and Dryer with fresh vent system

Preferred Appliance Sales and Repair

2.4(32 reviews)
29.3 mi
•$
10 years in business
Family-owned & operated

Recently decided I needed to buy a washer/dryer combination and settled on the type. Did a local…read moresearch and found one advertised at This local store. Looked at their web site, found it, put 2 in my cart and it said low inventory buy now. Instead I went directly to the store and told the salesperson I wanted two of them. She said OK and did her figures. It came up to over 3 times their advertised price from online. I informed her of this. She commented that they NEVER sell these at that price. I showed her a copy of the web site and she informed me they did not have any (of those). I asked why I was able to put 2 in my cart and was informed the internet website does not work. She obviously knew this but allows the mistake. I informed her I would never do business this way. It was Preferred Appliance on Old Trolley Road, Summerville. I personally would not do business there.

Paid $149 to schedule a service appointment for today 1/16 was told the technician would arrive…read morebetween 09:00-1pm with a courtesy call 30-60 minutes of arrival. At 12:30 having not received said courtesy call I called them and was told they don't schedule times. Then i get a voicemail that says i was scheduled as the last stop of the day and the tech could be expected between 2 and 6, after just being told they don't schedule techs. You only get one chance to make a good impression and now that they have wasted my entire day I would say they failed miserably. But the got there money first and left me hanging!

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Preferred Appliance Sales and Repair
Preferred Appliance Sales and Repair
Preferred Appliance Sales and Repair

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Barfield Appliances & Parts

Barfield Appliances & Parts

1.9(13 reviews)
33.6 mi
•$

This company was assigned to repair my oven by my HWS. After, not hearing from the company after 72…read morehours I attempted to call them several times to schedule the appt. 2 weeks later the technician came out and "repaired" the oven. The exact same day the oven stopped working again. I contacted the company immediately regarding this and left numerous v/m and txt messages. After not getting a response I reached back out to my HWS and they attempted to call the vendor and was unsuccessful on several attempts. I was finally able to reach someone and the recall appt was made for 10/19 no time was given which is fine cause I work from home. At 1:45pm I called the vendor and spoke with the "owner" because no one had showed up. She told me the technician was having a terrible day and was running behind. At 2:40 my husband came home and said there was a card in the door from the vendor. I was livid because no one knocked on the door or called. After talking to my neighbor, we learned the technician stuck the card in the door and left. Again, I called and spoke with the owner and was told that she would put me on the schedule for the following day 10/20. She also mentioned that the technician was working late and if he were able would come back by. It was already after 5:30pm when we had this conversation. At 7pm we got tired of waiting and decided to use the stove top to make dinner. 10/20 the technician never showed up. I called and spoke with "owner" and was told that the technician stated, he wasn't coming out because he came out 2x on 10/19 but also told me that I was not the only person missed that day. I'm not sure who's being dishonest the technician or the owner. I find it strange that no phone calls were ever made by the technician to say he was on the way or that he arrived. But okay, 10/26 appt made for technician to come out and again no one showed up. 10/26 HWS spoke with vendor and was told someone was coming out that day, again no one showed up. 10/29 HWS transferred me to another vendor after not having an oven for greater than 1 month. This company is deplorable with terrible customer service and dishonest staff. DON'T USE...

Their customer service is terrible. They DO NOT answer the phone and do not follow up with text…read moremessages (they request you text). It's been a month and our stove has not been repaired. We go through home warranty and the ONLY thing they have to do is edit an incorrect report sent in by them! Please don't waste your time, money, or energy on this place. If I could give zero stars I would!

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Barfield Appliances & Parts
Barfield Appliances & Parts
Barfield Appliances & Parts - Store Front

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Store Front

Jones Vacuum Center - appliances - Updated May 2026

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