Rude asf!!! Did not greet me coming in, and when I spoke and said hello he just gave me a blank…read morestare. If you don't want to give customer service, or want to talk you're in the wrong business! I guess I wasn't the right color otherwise I would have been greeted at the door! Do better or get happy people that greet to work in the store!!! I wish I saw the name tag.

I went in to get my check engine light tested. There were three workers in there. One at the…read moreregister, one on the phone and one standing in an aisle. I approached the guy at the register he told me he was helping someone and someone would be with me soon. The guy he was "helping" was in an aisle looking for something and never did approach the register while I was there. So I waited and waited. The guy on the phone seemed to be helping someone. The worker in the aisle literally just stood there. I waited approx 10 mins with the guy at the register and the guy in the aisle never asking if They could help me. I ended up going down the road to Auto Zone, I recommend everyone else do the same.

My go-to stop for car care! I found this shop in Sumter through the Carmax RepairPal service. They…read moreare knowledgeable and responsive. I scheduled my appointment for warranty service and brought my car in. I was updated regularly along the way -- informed of progress, delays, and any changes. One of the car parts was on back order and they got me in for installation the day it arrived. They offer a military discount. I also came one day with a really low -- almost flat tire -- and they got my car in to check it out immediately, while I waited. The employees are all friendly and I would recommend this business!

BEWARE of the bait and switch practice and defensive disposition at this SCAM shop. Our 2017 GLE350…read moreMercedes was brought to Car Care & Repair, LLC, for a solid yellow check engine light (minor issue) and shaking rear wheel. Cece(?), the front desk receptionist, quoted $126 for a diagnosis, and after that was done, another $126 for a more in-depth diagnosis, which is literally unheard of. Car Care & Repair LLC used the FIRST $126 to rack up a potential profit of $1,1817.30, minus $713 for two rear Continental tires. The remaining EXPLORATORY let-us-find-other-unrelated-BS-concerns-to-sell-you included the following replacements: cabin air filter ($133.56), engine air filter element ($215.47), Engine Coolant Expansion tank ($54.86), "BFLUSH" or break fluid flush ($120.43), Oil and filter change, synthetic ($134.53), and "align EURO" ($159.95). None of this had any relation to the check engine light, which O'Reilly diagnosed for free with the code for emission leak, generally related to a loose gas cap. So, Car Care & Repair, LLC, charges the SECOND $126 fee to diagnose the original problem, and claims the cost involved tools and equipment to locate the problem, which everyone knows is the cost of doing business. The owner said charges include his having to do an Internet search because the vehicle is a newer model. Again, COST of doing business. Why should a customer take the HIT of his lack of knowledge? Taking Scam Artistry to another level, Car Care & Repair, LLC, charges ALL CUSTOMERS A FEE FOR HAZMAT REMOVAL, regardless if they dispose of anything related to your vehicle or service. We were scammed $25.35. Now, ERIC, who identified himself as the owner was contacted for an explanation, not only was he initially rude, defensive, and obnoxious but failed to understand the concern with the fact that Car Care & Repair, LLC, FAILED TO GIVE NOTICE OF THE TWO DIAGNOSIS FOR THE ONE ISSUE. WHAT CAR CARE & REPAIR, LLC DID NOT KNOW: The vehicle is up-to-date on its scheduled maintenance service (A & B) by Mercedes and was recently serviced this year, a few months. The Servicer confirmed that an oil change and all items (SCAMS) are not necessary and to bring the vehicle in when in town to have the check engine light CLEARED. As for the tire replacements, Car Care & Repair, LLC, will not be doing that or any other jobs for our three vehicles. We'd rather drive the distance to an honest CERTIFIED Mercedes center or the dealership, being that none exist in Sumter. BEWARE of Car Care & Repair, LLC! Don't say you weren't warned. Unless you want to pay $280 to be told that the job will cost $266. NO thanks. Further SCAMMING DENIED! Car Care & Repair, LLC CAN NOT BE TRUSTED.

Check your receipt before you leave. I had a battery warranty replacement but was also charged a…read morecore charge. Tried to disbute it a week later and was told they can't do it because the system would print a label and they don't have battery to affix the label to. 5 stars? Because they were extremely helpful trying to locate my account to get me the warranty. More helpful than I would have been.

I really like the staff here at AAP. I use the website to order my parts and then go pick them up…read more Last two times I have ordered batteries and picked them up and installed for free. They really need a battery backup for battery changes. Cars these days have way too many settings to lose without it. That's the reason for the 4 stars.

I bought new windshield wipers from Carquest and couldn't figure out how to put the new ones on (it…read morewas my first time). After several attempts by myself and four others, I went back the same day. They were so helpful with showing me how to replace the wipers without making me feel like an idiot. They also had very reasonable prices. I will definitely continue to use Carquest for any car part needs.

Great place.... the employees are very informative and they really know their stuff. Super nice and…read morewill go out of there way to find items for you. The cute little dog there is also a nice addition. The new owner is a friendly and out going guy. Def stop by to see them.....

This place is great! Everyone is so knowledgeable and very helpful! When I bought windshield wipers…read morethey even put them on for me!! To make it even better they are open now from 7-7 Mon - Sat! You can get parts much sooner than before as they have 2 runs to Columbia. All around great place!

I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Fine gas station, multiple pumps, good Wal-Mart prices, and directly across from Walmart Super…read moreCenter. They also have lottery tickets.

Want to have tires put on my car over the Labor Day weekend went 10 miles and had a blowout had to…read morewait until Tuesday to take the car back because of the holiday weekend sales person in the front very professional the mechanic not so got into a heated augment with him because he broke my handheld device for my phone in the the car planes he didn't do it he was the only one in the car besides me had him to pull up the pictures that he took before getting in the car in Plainview my phone shows on the windshield and Tech won't return for their service again

From the owner: Your local tire shop at 717 Broad St…read more At RNR Tire Express in Sumter, you'll find the best tires for your car or truck at the best prices in town. All tire sales always include free nitrogen, free roadside assistance, and free lifetime tire rotation and balancing for as long as you own your vehicle. We carry all major tire brands. Including Michelin, Nexen, Toyo, Goodyear, BFGoodrich, Yokohama and many more. If you need tires, call your local RNR Tire Express in Sumter and speak with one of our friendly tire experts. (803) 828-5840