Very sweet and knowledgeable staff. The vet is sweet and truly cares about the pets. I will…read moredefinitely be back.

I am new in town, and was uncomfortable with the process of finding a new vet for my fur kids! I…read morechose this one & I don't regret a single thing about that decision. Everything about Dr. Smith and her staff is amazing! I am comfortable placing my babies in their care and I love the communication that they keep with you! This is a fantastic place of care and I highly recommend them to everyone!

We love the vets and the staff and groomers at Chestnut! They never fail to accommodate the needs…read moreof our three dogs and our cat, the vet techs are knowledgeable and helpful, and the vets will always take plenty of time to talk us through any issues when we have an appointment. We feel they honestly care about our pets, and will often ask affectionately about those who aren't with us when we're there. I also like being able to board our dogs and groom them at the vet's office, in case they need medical care for any reason. We honestly believe our pets live long lives because of the attentive, knowledgeable care they receive at Chestnut. When our beloved husky-shepherd cross was dying at nearly 14, they made it possible for us to bring our other dogs when he was put to sleep so that they would understand what happened and wouldn't be waiting for him to come home. Our older collie is now getting close to 14 years old, and is doing well, thanks to the expert care her heart problems and arthritis receive from our friends at Chestnut Small Animal Clinic. If you're looking for a vet in the Conway area, I don't believe you could do better than Chestnut! In fact, one of my friends drives her dogs from Little Rock because she's been so pleased with the service and care here. I would drive farther than that if I had to! We feel so pleased with and loyal to this veterinary clinic.

They go out of their way for all animals. If there is a difficult case, like my dog is, they do…read moreextra research on their own time. Call other doctors for their specialty in that area. Offer knowledge and understanding for your pet. Upfront price estimates on any procedures that need done. I wouldn't go anywhere else.

I took my Schnauzer to Hartman for his entire life. At least 1x per year he'd get some sort of…read moregastrointestinal issue, usually a little blood in the stool. Almost a decade of charted issues and routine check ups. Somehow, his back tooth got bad enough that it got infected. Took him in on a Thursday and the vet prescribed him NSAIDs. Now, at this point, I have no idea. I'm not a vet. I trust the professionals. By Friday night he is puking up blood. Hartman closes at 5pm, this happened literally at 5:15 pm. So I hope for the best and plan on taking him in on Monday. He wound up having to go to the emergency vet because he started wailing in pain toward Sat night. Come to find out, NSAIDs are not good for gastrointestinal sensitive patients and is ultimately what caused his internal bleeding. Why was he prescribed NSAIDs with his charted history. A simple google search of "should you give NSAIDs to someone with GI issues" returns a resounding NO. Yet they did and my dog is no longer here because of it. My GFs dog, who grew up with my Schnauzer, was a long haired Daschund. After he was 10 years old, Hartman said over and over that his teeth were getting bad but at his advanced age, wasn't a good idea to be put under. Fast forward SEVEN years later of this being the same narrative when we would take him in and say "maybe we need to pull some teeth here". Nope, he's too old for that. Well, finally, his teeth abscessed and Hartman finally agreed to put him under and do some surgery. They cleaned his teeth and pulled a few and assured us he should be on the right path. Less than a month later we were back in their office because his mouth was worse. The infection was so bad it had eaten away some of his upper pallet and was rotting through the outside of the skin (see below EDIT: couldn't post due to it being graphic because his little face was THAT BAD). They FINALLY realized they fucked up and referred to us to Memphis to a vet that specializes in dental issues. They were appalled at his condition and could not believe that he had been under the care of a licensed Vet, much less Hartman who they take referrals from all the time. This vet is like a bad PCP. Cookie cutter diagnosis, always by the book even when the patient presents with obvious symptoms, nope, by the book. One dog died due to their negligence and my other dog suffered needlessly for YEARS with infected teeth because the book said it was risky to do a teeth cleaning on a dog that was 10. He lived until 17 AND HAD SURGERY AT HARTMAN at 17 years old. Had they taken his teeth more serious (and shame on me for "trusting" the professionals against my better judgement, a mistake I will not make again) my sweet little guy would have had a much better quality of life in his golden years. **I kept this all to myself for a few years until I realized they are paying to be promoted on Google as a top result. Please take your beloved animals anywhere else**

I brought my cat in for eye discharge. $150 dollars, two trips to the vet and 10 days of putting…read moredrops in his eyes twice a day, and the truth is they have no idea how to treat or what the discharge is from. Use home remedies they say. What a rip-off. Never ever go to that vet.

Our 16 year old Luna was a work-in referral because our regular vet was out of the office. She was…read morevomiting, crying when using the potty and acting like she didn't feel well at all. I wasn't sure about this, but sometimes things happen for a reason. The facility is really nice inside even though it is a repurposed older home, and it is very clean and did not smell like a vet, which is a plus. The front desk staff was very caring and took time to talk with us even though she was a work in. The nurse was awesome, and Luna was not scared of him at all. She ended up staying overnight for fluids and medicine after the doctor did a complete blood work-up and even had her records from her last blood work up from our usual vet sent over. She ended up having a really bad kidney/UTI infection. The doctor was also very caring and took time to talk with us about what could be causing her infection and how to treat it. The cost was very much in line with what our other vet would have charged. Most vets are pretty expensive, and if you can't afford the vet costs, you shouldn't have pets.Often you get what you pay for. I was thinking about moving vets anyways, so it looks like they may have gained a couple of new patients. Five stars!!!

They are horrible people who not only dosmt do any kind of exam on my dog but refused to give him…read moreany medication to help him with anxiety. I love my doc and can't stand to see him suffer. They said they would call in a medication that takes months to kick in. They wouldn't even prescribe a medication that would help him immediately at least until that medication started working. Then they proceeded to any medication to help him on top of that they called the police I guess because as I was holding my dog back from freaking out on them my shoes would slip on their tile and not to feel I was impaired in . So I begin to pull out of the parking three police cars pull up behind me and tell me that what they said or what they called gave me and said I was free to go and they didn't understand why they called them on me. I just dog to and not an agony every day not to mention I can't handle my dog and feel that I have to give him to another if I can't help him with his anxiety and aggression. But Saint Francis veterinary certainly has no interest in helping which is what they're supposed to do and then they to cause problems humans as also charge me for the visit which again they did nothing never lay a hand on him and when I asked for a refund they told me no they should not be practising. They clearly do not have their pet patience in their best interest. They make assumptions about the dog owners with absolutely no cause and refuse to help animals that are clearly in need of help what disgusting people I have lost all respect for vets that claim to love animals. For everyone's furry babies, I hope you choose this Clinic.

Dr Beard has treated all five of my dogs. From puppy to end of life I could not ask for a better…read morevet and professional staff. I'll take them there as long as I have animals.

Dr. Beard is the best. I am incredibly picky about my dogs health care. I couldn't ask for a better…read moreveterinarian. He is thorough, honest and clearly adores animals. I would recommend this clinic to anyone.

My dog Meko passed away one morning and I called to see if they took care of cremation. They were…read moreextremely caring and told me I could bring by any time. When I got there they took Meko and made a paw print for me. They were so comforting. I highly recommend them for this service if you should be in this unfortunate situation.

Dr Karen and the staff always provide excellent care! Whether it's urgent care or annual…read morevaccinations, I have received nothing but outstanding support. Highly recommend!

Brought our Cat here for a problem with excessive vomiting. The staff scheduled us in to see the…read moreDoctor that day. The staff were very friendly and attentive and seemed to genuinely care. The Dr was very knowledgeable and was able to give us several options to explore to correct the problem with our cat. We got an xray, anti-vommiting medicine, antibiotic shot and a warm water enema. Our cat seems to be in good spirits and back to her normal self. Glad to know we have a competent vet close to our house. We will use them in the future if needed.

I've been using Hartman for many years. While I do not like them taking my dogs out of the room for…read morethe exam, they have always treated me and my dogs with great care and respect. I won't go anywhere else

I have been taking my dogs here since Dr. Gabbard first opened. He has always made sure my dogs are…read morewell taken care of. When my first two passed they sent me a card and let me know when their ashes came in. They have been very helpful at making sure my service dogs are well taken care of. I highly recommend them.

I had to have my sweet little 16 year old chihuahua mix put down 2 months ago. They were so kind to…read moreme. I now have a 4 month old puppy that I'm taking there too. They're the BEST!

This review is really just for the grooming services, well, for BETH'S grooming services, which…read morewere stellar. I was nervous about having our cavalier King Charles spaniel groomed at a chain store franchise. Full disclosure: About 20 years ago, a friend of mine had to put his dog down because a groomer broke the little cocker spaniel's leg, and it could not be reset. Until now, we have had all our dogs groomed at the groomer housed within our vet's office, which is reassuring to me. But, our regular groomer's earliest available appointments are now in SEPTEMBER! Our little cavalier was getting pretty matted, so I was forced to look elsewhere for her health and safety. When I went in to book the appointment, there was just one woman in the grooming area (which is completely viewable through glass from the store areas), and I had to wait a little bit for her to get to a stopping point with the dog she was grooming so she could take my information. I was grateful for the time to observe not only the worker, but the dog, to see how stressed or nervous he seemed and how she handled him. The dog was very calm while she worked on his foot pads, and she was not hurried or abrupt with him. Assured enough by all of this, I booked a Saturday noonish appointment for our little Betty. When we arrived, we noticed the woman checking in the dog ahead of us, asking a lot of questions about cut, services, etc. The woman who checked us in wasn't as personable, and given Betty's fur matting, was NOT encouraging; basically, she showed us a swatch of fabric "fur" to show us that they would shave Betty everywhere. We were a little upset because the cavalier coat is not ideally to be cut at all, but due to our own delay in getting her groomed, she was going to have to have some mats cut out. But that seemed a little aggressive to us! We kept talking to her about what could be kept and brushed out, and when we left, we saddened and nervous about what we would get when we came back three to four hours later to collect her. They called about four hours later and said she was ready to pick up, so off we went. We waited while they went to pick her up, and when she came out, we couldn't believe it! We were prepared for bald Betty, but she came out fluffy and beautiful, mat free, with pretty little bows in her "pigtails" (her ears). We had stipulated we wanted her fluffy little hobbit feet left long, too, and they were trimmed and shaped, looking fabulous. There were some shaved areas, but they were well camouflaged. Seriously, she looked AMAZING! We took our sales slip to the check out at the front of the store (she was $40, which I signed off on when we took her in), and I got $10 cash for the groomer. I went back and said, "I have a tip for Beth..." not knowing who she was. The personable, energetic woman we had seen initially upon arrival said, "I'm Beth!" and we talked to her about how happy we were with the quality of the cut and she explained what she had done and how mindful she had been of what we wanted. I will happily return with any of our dogs here, but only if I can make a Beth-specific appointment. She was awesome!

the lady with light brown hair had a pony tail in on february 16th 2026 at 5:00 would not sell us a…read moredang gold fish because she claims they need certain water then wouldn't let us buy aa beta fish because she said they need certain water and lost about 8 sales that day from me and my family