Wow, I was on hold waiting to schedule an appointment and the reviews popped up! I am shocked and…read moresadden to see so many people rate this office so low. I have been coming to the Bowie Office Probably Over 10 years! I have to admit, there are times when I have had to hold for 10 minutes but I have never experience the rudeness or disrespect. What I have experienced is calling my doctor at the beginning of Covid19 because I was very sick. However because I did not have a high temp (my norm runs about 95, I was at 100 for me, it was high.) I was not considered a priority at the ER! I called my Dr. at MPC in Bowie, who told me to come to the back door, took my temp, took the nose swab and sent me back to the ER with a note! I was told, don't read-it, give it straight to check-in. I don't know what it said but I was finally tested and had Covid. I know, when I was a new patient and saw my Dr. I was given labs early afternoon which included blood work. My doctor, read my labs and left a message that I needed to come back to the office and she would wait for me. I got the message after 7pm but went by. I was pre-diabetic and she wanted me to have medication on the cruise. See she remembered a previous conversations about me trying new deserts when I cruise. I can call my Dr., send messages for my mom, dad or myself and get answers or appointments. BTW - she/they treat my parents and my husband. There have been changes with the staff but I have no doubt, it will be corrected. They take great care of us.

This office has gone down. I have been going here for years and it just seems like no one cares…read moreanymore!!!! I drive over 45 minutes to come to this office. It takes forever to get your prescriptions/referrals correct and then you have to wait for months if you need an authorization. Some of the front desk staff are very unprofessional! I have left several messages regarding different issues that I am experiencing and no one ever returns your calls. I am not sure who is doing the hiring for this location but someone needs to do better screening and hire people that love their job because the people that I am speaking to are not professional. There are a couple of people that have tried to help me but for the most part, this office needs help and they need to do better.

Office staff (especially Angie) is very unprofessional, failed to hear me out about not putting in…read moremy prescription and cut me off while talking 7 times (that's how many times i had to call back because she kept pressing the hold button) by talking over me and placing me on hold in the middle of talking. She even started arguing, no apology was given or anything. Over all, this is someone I cannot trust with my personal medical information and will be looking for another doctor as she long as she's working there. Dr. Bolling, please find professional staff that is customer friendly, sympathetic, caring, trustworthy and most importantly can handle the workload. If not, you probably won't have any patients soon, because nobody is willing to put up with your staff.

I've been seeing Dr. Bolling since 2011. She has been seeing my elderly parents (95/85) since early…read more2023. I continue to trust Dr. Bolling and have leveraged her experience and knowledge to look after my parents' medical issues.

We've been going here for several years. They have always been great to work with. Today was no…read moreexception, the staff was super helpful and I appreciated the attention they gave me.

This review is mostly for Dr. Paul Giles, but there are tidbits thrown in about the practice in…read moregeneral. First, the bad: scheduling an appointment. This guy must be beloved by all of his patients because when I initially called for an appointment, I was going to have to wait 3 months! Luckily, I called to check a few times and got one same-day appointment when somebody cancelled. So with perseverance you can get around that unpleasant wait. When the schedule is that packed, though, it makes me worry about being able to get an appointment if I really need one in lieu of having to go to an overcrowded urgent care or ER. So it's a consideration. The good: There's quite a bit. - The facility was clean and up to date. Nice waiting area with a digital check-in (for returning patients). - Quadrivalent flu shots-- many places give trivalent shots, which only protect against 3 strains of flu, whereas quadrivalent shots throw in protection against 4. As someone who has a bad track record with the flu, I'm grateful to find somewhere that has quadrivalent flu vaccines. - Staff was friendly and helpful while I was there. RHONDA! One of the nurses gave me a shot and I kid you not-- I felt nothing. Nada. Zip. I loathe shots, but this just felt like she poked me gently with a pen or something. Of course, the actual vaccine made my arm sore the next day, but I jokingly told Rhonda that I was going to tattoo a little dot right where she stuck me so I could always know where that sweet spot was in case I ever need a shot when she's not around. DR. GILES - This guy was great about addressing multiple issues in one visit. He wasn't stingy with his time, and didn't make me feel like I could only ask advice for one issue when I've been having several health concerns. He is straightforward and technologically savvy, entering details of the visit directly into an electronic patient file and using Google to find information to share with me. I left with a printout of the information he wanted me to look into. Unlike other M.D.'s Dr. Giles is open to alternative ideas about healthcare. He encouraged me to consider a whole foods, plant-based diet to help with some systemic concerns I've had. Doctors hardly ever seem to "prescribe" a diet change unless it's for obesity or heart disease, etc. which aren't my issues. He recommended I watch a readily available documentary and an academic lecture on the subject and see what I thought. My one real gripe is that if you're going to suggest a huge diet change to a patient, it'd be good to give some specific advice about portions, recipes, etc. to get it going safely. I have been implementing his recommendations, but it's difficult without much information and/or guidance. Other than that, I'm happy to have found Dr. Giles.

Very professional. Appts are always on time. This office doesn't overbook appts. You couldn't find…read morea more thorough doctor. Highly recommend!!

I booked an appointment with Robin Codjoe via Zocdoc for 3:30 today…read more I provided my insurance information, photos of license via zocdoc last week, when booking. I contacted my former primary to fax over my records with them to provide my history. Their office sent a link asking me to update information for my appointment. You're unable to get to that portal with incorrect information to see anything further or update anything. I put in my zip code and date of birth (required info) and could not reach whatever they wanted me to populate. I later discovered it was because the zipcode they had on file was INCORRECT. Someone had entered generic information versus leveraging the license address or anything else from zocdoc. I received no phone calls prior to the appointment, no emails or texts with any information other than the link that I could not access due to what THEY put in my file for zip code. No communications from their office sent via email or text stated anything about grace periods for arrivals, etc. and only mention my appointment time of 3:30 I showed up 10 minutes early (3:20) so that I could fill out any further information they may need. I was advised upon arrival that I was told I needed to arrive 15 minutes early (in what communication ??) and that I had a 5 minute grace period to try and fill out my paperwork. I begin populating their tablet with my info, which included having to take photos of my license and insurance card all provided by zocdoc a week ago). The front desk calls me up and asks if I'm finished. I advise yes. They then tell me they'll ask the doctor if I can keep my appointment. I'm then told I have to be rescheduled. I understand wanting to be prompt but to have weak communication going out to new clients, not leveraging zocdoc for information and then penalizing the client by canceling even though I showed up early does not reflect the grace, care and understanding I want in a medical provider. I will not be coming back to receive service and this team should really reflect on areas they can improve to also effectively support potential clientele. Respect of time goes both ways.

During my 30-year residence in Bowie, Bowie Internal Medicine Associates has been the "go to"…read moredoctors' office for general medical care. Dr. Siegel, and after his retirement Dr. James Wang, took great care of my family's medical needs and made referrals to the appropriate specialists. Recently, service at BIM has deteriorated badly. The portal website is opaque. I cannot tell how to get a message through to my doctor. The telephone is terrible -- no one answers the phone. Doctors are notoriously bad at responding to messages, and BIM is now the worst of the worst. This country has the WORST MEDICAL CARE of any country on the planet. It is shameful how doctors make so much money and accomplish so little now. Government regulation is now fast asleep at the switch. I hope that this complaint wakes up BIM, at least, to restore itself to the high standards that it once met.

Great follow up after my online appointment. Very Informative about the process for getting my…read moremedical card.

From the owner: About The Practice Nu Pathway Healthcare and Wellness in…read moreBowie, Maryland, has a team of experienced medical professionals who provides attentive, individualized primary care services. The team can diagnose and treat a variety of health issues -- from colds to chronic diseases. The physicians value the relationships they build with each patient and genuinely desire to help people from all walks of life. As part of their primary care services, the team provides comprehensive physical exams, including those that comply with the Maryland Department of Transportation (MDOT) and federal immigration laws. They also specialize in preventive men's health and women's health services to lower the risks of developing cardiac conditions and chronic conditions like cancer and diabetes. The physicians offer sick visits through in-office appointments and their telehealth platform. Through their concierge medicine services, the team provides consultations and chronic care management in a patient's residence or nursing home. COVID-19 vaccinations and rapid testing are available on-site. In addition to primary care, the Nu Pathway Healthcare and Wellness team has extensive experience in pain management for conditions like arthritis and fibromyalgia. They offer customized treatment plans using innovative therapies and can certify their patients for the Maryland Medical Cannabis Commission's (MMCC) medical marijuana program...

Dr. Robertson is an amazing doctor! Personable and never in a rush. I have been seeing her for…read moreyears and cannot recommend her more highly. She is my doctor for LIFE.

Genie is my concierge physician . I had 3 stents put in and I trust her for all my care . An…read moreexcellent diagnostician

Sadly, Dr Hoeck is retiring at the end of January 2018. I have not met this replacement- a…read morephysician's assistant. The office staff is very nice and helpful.

Dr. Hoeck is patient and takes the time necessary to listen and explain. I never feel rushed and…read morealways leave the office feeling like I accomplished what I came for (not I feeling I've had with every doctor I've visited). I have recommended Dr. Hoeck to my family and friends.

I enjoy my visits with Dr. Champaloux and his staff. I wanted a doctor who knows me instead of…read moregoing to a group of physicians who treat you and have no idea what your medical history is. If I mention an issue in passing he always checks it out immediately. I never have to wait for extended periods of time to be seen which is a blessing. Love Dr. Champaloux.

office staff and billing staff are horrible which can make it an unpleasant experienceread more