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Jonathan Anderson DDS

5.0 (7 reviews)

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Saad Oral Health & Beauty - Birmingham

Saad Oral Health & Beauty - Birmingham

(13 reviews)

If I could give zero stars I would. On my original visit as a new patient (my previous dentist…read moreretired), I had a wonderful experience and was highly encouraged to pursue Invisalign. At the time I didn't feel they were "pushing me" into as I came in interested in pursuing Invisalign but looking back now they only had their interests in mind and not my best interest. I paid upfront for the trays, was told I would get a call soon to have the buttons placed and trays started. Three weeks later I had still not received a call, so I reached out to the office and was told there had been some delays. During that time, I had also reached out to my oral surgeon's office and it's at that time I realized that Dr. Saad office had never reached out to my surgeon's office like they had told me they had to clear the Invisalign. I was told Invisalign might not be the best idea for me by the surgeon's office for certain reasons and when I reached back out to Saad and spoke with Dr. Rice she became increasingly more agitated and aggressive throughout our phone call. Was frustrated with me for having real questions and then started practically attempting to bully me into moving forwards with the Invisalign. I had never been spoken to in this manner from a Doctor/ Dentist ever in my life and this occurred over three phone calls, including one joint call with my oral surgeon's office. Due to Dr. Rice behavior I choose to cancel the Invisalign which of course the office gave me a hard time about, they stated they would refund the money I personally paid but would be keeping me insurance money (which is fraud) so I had to jump through hoops to call my insurance company and get my deductible refunded. When I called the office back to try to speak to the owner of Saad Dentistry to talk about my experience, I was not given a phone number or told I could speak to someone, instead I was given an email address and hung up on. Moral of the story, save yourself the headache and go to a different dentist.

I came in last week for a routine dental cleaning. I chose Saad due to the wonderful reviews and…read morethey really lived up to the hype! The front office staff were all very welcoming and friendly. They had been when I scheduled my appointment on the phone too. They got me in quickly. The dental hygienist, Maureen, was so sweet from the beginning! We talked a lot and she cleaned my teeth so well. She made sure that she didn't miss anything. They had really advanced technology and Maureen was even able to double check/show me my teeth when she was done with the cleaning to make sure she didn't miss anything. It was a camera like device. It was really cool! I hadn't seen it before. She did an amazing job and touched up a few areas that were missed. Dr. Thomas was also very friendly. He did a great exam and discussed my concerns with me. I did not feel rushed at all throughout the whole process. I will definitely be recommending Saad to all of my friends and family! Wonderful experience!

Jonathan Anderson DDS - oralsurgeons - Updated May 2026

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