orders not complete, management is extremely rude to customers when their employees make mistakes...

I had been at this location years ago and enjoyed the subs. So after visiting my MIL at the hospital I stopped by for a quick dinner before my drive back home. I noticed right away the employee who took the order was wearing a dirty apron. I just figured he had a busy day so I continued with my order. I ordered my sub, which they cooked to order. The steak, cheese and onions sandwich was just ok. The first couple of bites I took the meat had grizzle in it and the quantity of filling seemed to be lacking. I was left with part of the sandwich that had no filling. The Sprite tasted chlorinated as well. As I was finishing my sub I noticed the employee going to clean the bathrooms with the same apron he was wearing at the front counter and because of this I will no longer return to this restaurant to eat. read more

The subs are always freshly prepared after you order. The fries are highly rated and the main reason is they cooked fresh once you order, no big batch setting under a heat lamp getting cold. The staff is also very professional and handles the lunch crowd at the drive thru or in the shop with easy. Inside is also clean and there is usually background country music playing but not to loud so you can have a conversation without yelling. It just good food and fair price. Highly recommended read more

Went through the drive thru to try this place for the first time and it will definitely be my last. Horribly put together sandwich for a whopping $10. Never again will go to Jersey Mikes or Publix next time. read more

Jon Smith Subs - Flimsy barely anything on it - Sandwiches Near Me - Lake Park, Florida

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Tried to order 11 large subs from Jon Smith Lake Park and the girl that answered the phone at 12:50 p.m. on July 10th 2026 was so rude. She hung up on me in the middle of my order. That order would have been at least $200. Maybe more because all 11 orders for Large Subs also wanted large fries and drinks..... never ordering from this location again. This is the second time I've had issues. Ordering elsewhere. Our office is DONE with JSS read more

On Sunday the print on the door says it closes at 8pm. I called an order in for pickup. Showed up at 7:10pm & the front door was already locked for closing. extremely lazy staff do not recommend this location. read more

The sandwich was just as delicious as I remembered. The fries were fresh and hot. My fiance and his uncle were first timers and also enjoyed the food tremendously! read more

Jon Smith Subs - Steak and pepper sub and fries - Sandwiches Near Me - Lake Park, Florida

Please do not order from this place. The owner of this Jon Smith's sub shop is incredibly rude and obnoxious. They consistently make my food incorrect. Whenever I request a correction or a refund, they claim I can no longer order there because their employees failed to properly take my order the way I want it not the way they want. I never asked for mayonnaise on my subs, yet they still put it on them. I also asked for extra French fries on my DoorDash order, but they completely forgot about them. They then blame me for the oversight and refuse to allow me to order there again. Please avoid this place at all costs. Employees cannot comprehend, and the manager is unintelligent. read more

Friendly. Helpful during order taking. Fast. Caring. Owner walking around and managing. They keep mayo on the table. Food is excellent. Get the fries! read more

Jon Smith Subs - I've had both. They're right! - Sandwiches Near Me - Lake Park, Florida

Food Was Amazing Their Fries Are The Best! The Meatball Sub Is Great! The Service Was Amazing Very Polite & Accommodating. The Restaurant Is Very Welcoming and Comfortable! read more

This location is a big one and it has a drive through. They are very friendly staff and made to order subs both hot and cold. It is very clean in there and workmanship is on point. The bread was fresh and the sun was made just right! read more

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A must in the Palm Beach area! I've been eating at Jon Smith Subs since I was in high school. I moved away and now I make it a point to stop and get a Steak Bomb whenever I'm in town. They have great hot and cold cubs. Fresh ingredients, made to order...so good! I'm a fan of their signature Steak Bomb, but the menu has something for everyone! read more

07/05/2020 - We swung by here since we are on vacation and since I always enjoy the Cheesesteaks from Jon Smith's. The service here was very nice and the food came out nice and fresh . Will definitely come.back if we are ever in the area . read more

I think their subs are average- my husband prefers them. The staff on Northlake is amazing!

Nice philly. A little light on the steak and the roll is ok. Would visit again. Maybe I just miss Philly read more

Jon Smith Subs - a closeup of a sub sandwich - Sandwiches Near Me - Lake Park, Florida

Great food. Great service. Great ambiance. Always clean and kept up. At Jon Smith Lake Park, they treat you like family. The wait time on food is understandable for the quality of food you are waiting for. On the occasion that you go in during a busy lunch, they will have you walking out as soon as possible with a smile on your face. Small staff, so if you come back, you'll be sure to recognize a face, and they may even recognize you, which is always great. The fries are ALWAYS fresh (they drop them as ordered). Any of the bomb subs (steak bomb, burger bomb, tuna bomb) are the BOMB for real. The Cubans also make a delicious meal if you aren't all about the veggies. The BEST cold sub would definitely have to be the tuna. It's made fresh daily with celery and lemon. And if you aren't a fish person, the Italian cold cut is a great option as well.. you could even get it hot and toasted. read more

Two stars because the SECOND sandwich was made correctly. We originally asked for them to go light on The onions, but there was only one sliver of an onion. When we asked for extra onions on after looking at it, the person behind the counter just threw the sandwich in the trash with an attitude. They then proceeded to make the sandwich the way it should be made. The 1st one had very little meat and very little cheese. Maybe they thought we wanted them to go light on the cheese too of, lol! The guy cooking was OK although not talkative, the person taking the money and the one that threw the sandwich in the trash had no customer service skills at all. Maybe she wasn't happy being here on a Sunday afternoon. read more

Jon Smith Subs - Wringing grease out - Sandwiches Near Me - Lake Park, Florida

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Went here for the first time the other day for lunch. A friend of mine told me to meet him here and give it a try. I love a good steak & cheese sub right off the grill. This place didn't let me down. The staff was extremely friendly. They knew my friend because he goes there to eat all the time. He told them that it was my first time and they went above and beyond to make sure I got something I was going to like and asked me a couple of questions of what I like/don't like. I ended up getting the cajun steak & cheese. It was really good. The steak was cooked perfectly. The price point is pretty reasonable as well. I will definitely go back. What I liked a lot was the cook came out from the back to ask me how I enjoyed my very first sub from them. That was really cool. I really did appreciate their customer service. I split an order of fries with my friend. They were really good. Had great flavor but they were a little on the flimsy side. I like my fries a little more crispy/well done so I know for a fact if I asked them to cook them crispy/well done they would have been PERFECT. I won't ding them for that because their customer service was great and at least I know for next time. I'll be back soon. read more

I just ordered the bacon steak bomb. Unbelievably fantastic!! I found my new sub shop!

"This is a guilt pleasure... This is not health food... Do not make a habit of this..." I have to continuously tell myself this so I don't eat my way into an early grave. This has the best steak sandwiches out of any chain n South Florida. I preface that statement because, THE BEST steak sandwiches are at Sonny's Famous Steak Hogies in Hollywood, however, there's only one Sonny's and Jon Smith Subs offers more variety and in more locations. I'm a fan, and you should be too. read more

I went inside no one had mask while preparing food some had mask but hanging on their neck In pandemic, I don't think they are using proper measures. read more

The bread could have been baked longer. The food was just okay, nothing to rave about. Staff seemed friendly but they were very slow paced. I would visit again if I forgot my lunch at home and everything closer was closed. read more

Today I went to get lunch w my brother to the Northlake location. We both stroll in and order and go to sit down and notice the temperature feels like we are in a sauna. We both say at the same time "whooo its hot in here what's going on" So I ask the manager what's going on w the AC and she tells us it's on and working. So I shake my head and go sit back down and we both begin to sweat. There is no reason it should be this hot in a small Resturant like this even a window ac unit from home depot could have had this place in the 70s. So I go up and ask again "is there any way to turn the temp down?" they tell me no, we aren't allowed to touch the thermostat. Are you kidding me? It's in the hi 80s in this place, I'll never step foot in that location again. Why in the hell wouldn't a employee be able to adjust the temperature when the store is closed off and basically has a stove top running fckn full blast all day? Someone at corporate needs to address this obvious BS rule that an employee can't touch the thermostat. The employees should be able to.adjust the ac to compensate for how hot the store is. Seems to me that the bottom line is the mighty corporate dollar bill. You won't catch me in there again. read more

Jon Smith Subs have always been my "go to" spot for marinated steak subs (available with marinated chicken, too). Is it because of the sirloin that is freshly sliced and marinated in house daily? Is it because of the cleanliness of the restaurant? Is it because of the straightforward "what can we do to make your meal excellent" attitude? Yes! If you haven't tried Jon Smith Subs, I highly recommend the steak bomb, or the Cajun steak! You can combine the two for a sub you'll not soon forget read more

THE STEAK BOMB IS AMAZING! I recently moved to South Florida and decided to try Jon Smith Subs and I'm so happy I did. The staff was really friendly and recommended their signature sub, the Steak Bomb. OMG They prepared everything fresh on the grill and when I got my sandwich is was still steaming. Words. Can't. Even. Describe. How. Good. This. Sub. Was. YUMMM I also got the fries which seem unusual for a sub place, but they were also really good, not too greasy. This will definitely be my go-to place! Can't recommend it enough! read more

Jon Smith Subs - YUM! The Steak Bomb Grilled Sirloin Steak with tomatoes, peppers, onions, cheese, and jalapeños grilled in front of me! - Sandwiches Near Me - Lake Park, Florida

First time at John Smith and was supper happy with my tuna sub! I've been eyeing the place for a while and glad I finally stopped in. Next time I'm trying the Cajun style steak, looks amazing! read more

Bread is like dough how their still in business is amazing. They make Subway like a gourmet meal !!!! And the MGR is NASTY!

Stopped in for a quick bite on my way back to Tampa. Staff was very friendly and the steak and mushroom sandwich was seasoned very well. Wish we had one of these in Tampa. read more

no care taken in constructing the sandwiches, slopped together as if it was being served to animals...the way the food is presented reflex in the staffs attitude sloppy and disgusting no surprise they are not customer oriented nor friendly, would not be returning read more

We ordered 12 lunchbags to go on a boat ride. There were 6 Italian subs and 6 wraps with chips and cookies. The sandwich order was placed 2 days before the boat ride because we were there for a wedding the following day. The order was ready on time and everything was delicious and the order was correct. We even got a call that everything was ready as we were driving to pick it up. We would definitely use Jon Smith Subs on Northlake again in the future and highly recommend them if you need to feed a group. Oh, and the people there were very nice, too! read more

I love this place! Lived in town for years and never tried it until about 6 months ago and now I'm hooked. Always friendly staff and great sandwiches. A little pricier than Subway or Jimmy Scumbahhh......I mean Johns but well worth the extra couple bucks. read more

Love the food! Always good service! Fast and accurate! Hot food with a smile!!! Fresh sandwiches and hot fries!!!!!

I've been eating here for years and it's really gone down hill. Today was the worst. My fries tasted and smelled like some sort of cleaning product and the turkey on my sandwich was bad. And I mean slimy and smelly. read more