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    Jon Smith - Guaranteed Rate Affinity

    5.0 (1 review)
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    Services - Jon Smith - Guaranteed Rate Affinity

    Mortgage services

    Mortgage refinancing

    Home purchase

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    1 year ago

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    Synergy Mortgage Powered By The Mortgage Firm - Vicki Moletteire Clarissa Pride

    Synergy Mortgage Powered By The Mortgage Firm

    (3 reviews)

    East Orlando

    5 Stars for a personalized, super responsive experience that made the homebuying process so much…read moreeasier. Huge shout-out right away to Vicki Molettiere. She was my mortgage loan originator and branch manager at Synergy Mortgage. From the pre-qualifying step all the way until closing, Vicki held our hands through it all. I'd bought a house in the past and gone through a cheap online mortgage lender. I figured that the rates were unbeatable and I was willing to sacrifice some of the service for those rates. Now, having worked with Vicki this go-around I see what a difference this made to the experience. Where the other lender last time was incredibly hard to get on the phone or reach when I had important questions, Vicki and her team (shout-out Erinn) were available and would respond within hours (if not minutes!). My previous experience with the online lender left me on the day of closing missing documents and struggling to get things sorted before closing. It made an already-stressful situation even worse. The contrast with Vicki was night and day. I can't speak highly enough about her and the level of personalized service you receive. It's vital, as you're signing so many documents and providing so much personal information, that you understand the process and trust the lender. I so appreciated working with Vicki that I recommended her to my friend who wanted to refinance his mortgage and he couldn't be happier. HIGHLY recommend.

    Synergy Mortgage Services is outstanding. The set the bar to a whole new level of customer…read moreservice. They did my the mortgage for my near recent home purchase and then 7 months later handled my refi. I can't express my gratitude enough for the wonderful staff they have and personalized attention that they gave me throughout the process. Use them. Call them and ask for Clarissa Pride.

    Equity Prime Mortgage

    Equity Prime Mortgage

    (2 reviews)

    Colonialtown Center

    I own a new, beautiful home that I purchased at a great price thanks to D. R. Horton and the…read moreterrific staff. It started with a simple viewing late on a Sunday night. After looking at homes all day Sunday, we arrived at the D. R. Horton town homes in Orlando at 6pm. The sales rep, Iris, was locking the front door and ready to go. My agent, Robert from LaRosa Realty, approached Iris and asked if we could see the display. Iris gladly opened up the 3 display units and I knew that I wanted to purchase this home. It is on a dead end street, well built and beautifully wooded area. An hour later, we submitted a contract to Iris for my new home. D.R. Horton immediately began processing the loan request the following day. For the next 30 days, Roxanne from D.R. Horton Mortgage worked diligently to get me approved, but in the end, I received notice that D.R. Horton Mortgage could not approve my loan due to my self employment income. Roxanne recommended Edgar from Equity Prime Mortgage. Roxanne sent all my loan documents to Edgar and his team via FedEx. Theresa, of Equity Prime, contacted me shortly thereafter and began the process of submitting the loan application to FHA. Within 30 days, I was cleared to close and moved in 2 days after my birthday. The entire experience was positive. Iris staying late to show me the home, helping me select the perfect one. Roxanne working hard to help me collect the required documentation. Edgar and Theresa at Prime Mortgage for putting the package together. The experience was so good, I referred my friend who used DHI and Equity Prime and moved in 4 houses down just last week. Thank you everyone at DHI and Equity Prime.

    Tried to get in contact multiple times with no success they handled my mortgage10 yrs ago, I need…read morejust a copy of some documents that they never provided.

    Streamline Mortgage Solutions

    Streamline Mortgage Solutions

    (3 reviews)

    If you're looking to buy a new home or refinance your home, this is the team you want to work with…read more My husband and I first used them to refinance our home a few years ago, and we had such an outstanding experience we went back to them when we were looking to buy a new home. They make everything so easy and effortless, and they are always happy to answer any questions you have. Oftentimes my husband would talk to them in the phone, and then I would have additional questions he didn't ask, so we would call back to ask more questions. Not matter who we were reaching out to, if they weren't available when we called, they would always call back quickly, and they were always happy to take as much time as we needed to answer all of our questions... or explain it different ways for us to understand. I would not hesitate to work with Streamline again, Brian's team is amazing!

    What a well-oiled machine! We used them to do a re-fi. I fired my previous broker who helped us on…read moreour first mortgage because I knew we could do better, particularly better service. I found Streamline on the BDM Hookup page (Tom and Dan Show) and knew that because of that, we'd likely have a positive experience. They OVER-DELIVERED! They methodically kept us in the loop at each and every step, were easy to reach when we had a concern and showed some great problem-solving skills when we hit a snag, because as a small business owner, mortgage/refi lenders are just mean, cruel and nasty. Special thanks to Donna Marie and Hillary. Brian, you've got one heck of team! Thanks so much for the great rate, fantastic service and saving us so much money! It is very much appreciated. -Joe and Lisa N. Orlando

    Jon Smith - Guaranteed Rate Affinity - mortgagelenders - Updated July 2026

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