The build David weekly did was subpar, after purchasing a home from them I would never recommend…read morethem as a builder to trust again. From their builder recommendations that all reported issues won't be worked to the pictures of the kitchen sink shown in the provided pictures where you might get stabbed by nails. Don't trust this builders olden days, the new David weekly is untrustworthy and terrible.

They didn't install my doorbell correctly and won't fix it because it has been past two years so…read morewarrantee is out-of-service. They also do not have any of the flooring they installed and their vendor discontinued it so I have to use different flooring to replace my carpet. I liked my sales rep Kyle; but it seems like whenever I need something addressed it isn't under warrantee or they offboard responsibility to elsewhere. I purchased a home under the guise of excellent customer-service which I have not experienced. I'd have preferred a Perry builder

It's been a while since I've written about David Weekley Homes-San Antonio, and I think it's…read morenoteworthy. David Weekley Homes in the San Antonio region have not been top-notch builders for sure. Our home was finished to our liking after a grueling time to make it top notch. We have had Air Conditioning problems since we moved in. David Weekley's air conditioning partner (AirTron) for warranty service installed a 3 ton air conditioner for our home and they have been out at least 3 times because of not cooling or heating efficiently. Over the past two years we've had trouble with cooling in the summer, with an AC that couldn't make it to 76 degrees, and we found out heater wasn't assembled correctly for the winter. We had multiple Freon leaks, and the duct work was installed incorrectly from the very beginning (based upon our current A/C vendor). Our warranty went out a few months ago with AirTron, so we tried a different AC company. Turns out, our 3250 sq. ft. home with 10ft-12ft ceilings should have a 5 ton AC, after occupying our home for less than 2 years. So, we now have to replace the entire AC and Heating to cover the 3250 sq. ft. at a cost of $16k out of our pockets. Mr. David Weekly, and the San Antonio sales and warranty people: What will you do to correct this for us? We went through brutal summers and freezing during the winter for 2 years? And as for AirTron. They are not qualified to AC/Heating in my humble opinion. Get someone else that will do a professional job. I'm wondering if there are other David Weekley homeowners with this same problem? If so, please chime in.

Kevin in the warranty department continues to go above and beyond for me. recently I had a closet…read morecompany come in and design my closet. one of the things I wanted was to match the handles and door knobs for the rest of the home. after an extensive search the designer couldn't find a match. Kevin from David Weekely contacted the supplier, and even though the handles were no longer stocked, Kevin found the exact hardware needed, and delivered them to me for installation. above and beyond. I'm so happy.

We recently installed a golf simulator in our media room and couldn't be happier with the result…read more It's a Golfzon system, which is more complex than most simulators due to the auto-tee ball retrieval and moving swing plate. Gary took the time to carefully review Golfzon's blueprints, which were very detailed when it came to measurements and angles, but occasionally lacked clarity in certain areas. Despite that, Gary and his crew were able to navigate the challenges and bring our vision to life. Thank you!

Behind on their time frame. Taking much longer than expected. Heard really good things about them,…read morebut quality seems to be lacking now. Still waiting for the job to be finished...

I contracted Ace Countertop for 2 bathroom remodeling work. After receiving half the payment…read moreupfront, they didn't start one of the bathrooms and left the other one incomplete. At first, they had pretty good communication, but then only promises, and broke communication. Subsequent requests for a refund or completion of the project were ignored. Communication ceased, and I was blocked from their social media platforms. Individuals involved include Albert, Jacob, and Luis Alberto. The company involved was Ace Countertops. I believe this to be a fraudulent operation. I urge potential customers to exercise extreme caution when considering this company. Be careful!

So I got a referral to work with Ace Countertops for my kitchen backsplash project. Jacob Herrera,…read morethe outside sales representative sent a quote with visuals after visiting us for estimation. We approved the quote and sent 50% of the deposit. My carpenter came by to install wall shelves mounts on the bare drywall first because that's what Ace Countertop suggested. So the sequences of the project for the wall would be shelve mounts, slabs, and then the wooden shelves as last. Since the mounts were going edge to edge, we had to make a change order from the initial slab designs Jacob proposed. We communicated to Jacob and Augustin, the template manager who came to my house for templates that we would send visuals/mockups of the wall since the slabs had to be cut into smaller measurements. We also wanted to keep the original direction for the veins since it required 3 slabs as Ace Countertop suggested. Ace Countertop approved the change order and told us they have the templates set up so they can go based on our mockups. When they came to install, we noticed that the slabs were rotated to cut which did not match the change order. It did not look like what they had proposed either. So my husband and I tried to call them, tried to talk to their managers, tried to meet them in their fabrication warehouse, and we still could not talk to anyone who could help to solve the issue or even hear the proper reasons why it delivered as it did. They came back saying it's their machine that doesn't cut the veins horizontally (original direction of the slabs). It did not make sense. We're using 3 slabs and the materials are not being used fully based on what other vendors have presented to us with their own visuals. Since we could not talk to any managers or project managers and Jacob was the sales representative and Sabrinah was the receptionist, we did not know where to go to solve the issue anymore. No one higher up reached out to us or answered our calls. We felt hopeless and I could not waste my time on things that weren't handled properly or professionally so we expressed we would like to back out and asked for a full refund since it was not my fault. Ace Countertops could not deliver what they promised or approved. Sabrinah said we would get a full refund but after a week of us trying to call her again, our call finally went through and she told us we would only get 50% back. No proper explanation of anything once things went south. We didn't get any refund from them. They owe me $4,012.82 for my deposit. They took all the materials so I still have bare drywalls and my carpenter cannot proceed with his own project to build the wall shelves. a kitchen hood and a covering. I spoke to 6 other vendors for the same project. No one has told me this is not a doable project. I don't know why Ace Countertops can't deliver what they have promised. I'm clearly your customer that you decided to ignore. At this point, I don't know how to not look at you as FRAUD. As you already know who I am, you still pretend like Eric, that Sabrinah Herrera said that's the owner but she doesn't even know his last, the owner she works for. Albert's Hererra who appears to be the project manager, Sabrinah had been mentioning several times, lied to us that Jacob and Sabrinah had never brought this issue with my project to him. I am not sure how hard it is for his own kids to speak to him about it over dinner. Since he is also not returning our calls, we're sharing our fraud story with Ace Countertops so no one has to go through this with them. DO NOT WORK WITH ACE COUNTERTOPS. If you're interested for more details, here's my story about them: https://docs.google.com/presentation/d/1V_hnUJH8D5GxBtDxwaRjYTtqQnhFRIgSXK9ysxlJ86U/edit?usp=sharing You can also read reviews for Albert's remodeling and True Custom Countertops on Facebook. Albert's Herrera might be the formal owner of TCC but it appears online that he still owns the business too.

Sun Tile was the tile contractor for 2 homes that we purchased through builders (Taylor Woodrow and…read moreDavid Weekley) and the job they did was horrible . Currently we have so many highs and lows with our tile, they may have to replace the whole flooring. Terrible workmanship

Sun tile is the contractor for our new home build. I have been seriously disappointed by the…read moreworkmanship. I have a similar experience to other reviewers. They have used the wrong color grout for corrections. The tiles have been installed unevenly. They did not install the wood at the same level as the floor tile causing a drop in the floor between the majority of the house & the bathroom. The repairs have been unacceptable. They installed tile and grouted the same day, so the mortar was wet when they grouted. Their solution to broken tiles has been to put caulk over the cracked tile. In our upstairs bath, they used two different types of tile resulting in a difference in the tile colors. They argued with me about the difference & didn't want to do the repairs. They also gave a similar excuse about our fireplace tile... They said it was a difficult shape so it was hard to cut it properly. I have seen plenty of tile professionals who are capable of cutting tile straight & installing properly. Unfortunately, these contractors are not professionals.

I bought a completed home by David Weekley and closed on June 30, 2017. There were about 10 things…read morethat I wanted to be completed with the home prior to closing. I was told by the sales rep and the builder on the day of closing that if I changed my closing date, I would be charged a fee. I did not need to worry because everything was going to be completed and "they were not that kind of builder" to leave me after closing and they had a "reputation" to maintain. I was promised everything; my yard was going to get mowed, the house was going to be re-landscaped, the outside of the house was going to be repainted, the inside would be repainted, and then the inside repainted again after I moved in (if there were scratches from the movers), and all of the things that needed to be completed would be done in a timely manner. After numerous text messages, phone calls, and emails; everything was completed on August 29, 2017. I had a lot of difficulties with the builder and in text messages he told me that I was "bugging him and the sales rep" and that's why they couldn't get stuff done. I was out of work and on leave from July 4 through July 20 and the work on the house could have been completed at any of those dates/times. Afterwards I had to have somebody come to the house about 14 times to meet with the contractors and warranty to let them in the house. I didn't have any leave from work so luckily somebody was able to come out or I would have sued for lost wages. Eventually everything was transferred to warranty since the builder couldn't help me and I asked about the timeframe for when everything that was promised at closing was going to be completed and I was told "With all my respect, we will address all issues but Warranty doesn't make promises and gives dates. We work with the availability of the trades we use and the homeowners availability and try to maximize on the work to be done when that happens." After that I got the regional manager involved and within 2 to 3 weeks everything had been completed. Meanwhile, I kept getting text messages from the builder asking for a survey to be completed so that he could get his bonus. I told him that I would not do the survey until after everything was completed that way my results on the survey would be very accurate as to completion dates and times. I think my overall experience could have been more smooth if the builder had some integrity. If he had been honest and forthcoming at the beginning and told me that it was going to take months for the stuff to be completed, then things would've gone over better and I wouldn't be so upset. I feel like David Weekley wanted to sell a house and afterwords could care less about customer satisfaction. I currently know of three people that were looking for houses around the time that I was and because of what I went through they will never buy a home from David Weekley. I love my home and am currently happy with it but the whole buying experience aftermath was horrible. Here is the list of what needed to be completed: *Window kitchen beading fixed *Window sill fixed (little bricks not secure) *Missing 3 fan knobs *Lawn needs to be mowed *Touch up paint kit *Missing cover over water hole in front yard *My neighbor can open my garage door with his remote *Outside house painted *Inside of house painted *Hose spickets attached to house x2 *AC does not feel cold; 10 degrees off.... *Plug on floor in living room does not work

We choose to build a custom home with David Weekley. There were so many quality issue and the…read moreproject took MUCH longer than we were told. Would NEVER use this company to build with again. sub-par contractors.

I can't say enough good things about this company, and in particular Jared and Eric! They were able…read moreto come out one day after I called to get a quote for a window replacement. After seeing our problem, they were able to repair rather than replace. That being said, I really appreciate how they worked to solve our problem rather than only focusing on a sale. We WILL need to have some windows replaced soon, and we will definitely use this company as they are very knowledgeable, professional, personable and have quality products for a fair price.

I am not one to normally write reviews, but I have never been so disrespected as a customer -…read moreespecially by Brian (the sales manager who handled my account). I had all of the windows in my home replaced and over half of them needed to be redone because they did not pass inspection. I was told getting the replacement glass would take 7-10 days, but it took over a month for the replacements and Brian ghosted all of my emails and calls in the meantime. Not to mention - I received fines from the city for windows that were sold to me that were not up to code. Additionally, one of the windows was hinged in the wrong direction, and I was offered a refund or replacement which they then denied their fault and pulled back on their offer. This one window alone had 4 separate issues that they had to resolve. Overall the worst experience I have ever received. The timeframes they provided were not accurate, the communication was terrible, their team lied to me on multiple occasions, and I was left with nothing in return. Save yourself the pain and take your business elsewhere.

Working with Teresa Carson was a wonderful experience. As I searched for a home in a new city,…read moreTeresa offered her wisdom and insight without ever trying to steer me in any one direction. She was not only professional and knowledgeable, but also thoughtful, forthright, and always respectful of my time (which was very limited) and my budget...also very limited. What really set Teresa apart was her sharp eye and honesty. She likely saved me from a serious financial loss (and potential health problems) by identifying a critical issue in a home I was ready to make an offer on. That alone showed how much she truly had my best interests at heart and not just to make a sale. Beyond that, Teresa was responsive, attentive, and a lot of fun to work with. Thanks to her, I was able to make one of the biggest decisions for me and my family with confidence and peace of mind. I highly recommend having Teresa on your team--whether you're buying, selling, renting, or even building a home.

It's unfortunate with all the good reviews for this place, we did not receive that same service…read more However, this is specifically about Michael Said who represents himself as part of this business. We were waiting on a house to move into and needed a temporary place to stay. Initially we felt fortunate to find this place as it was reasonably priced and we could rent it for six months. It was freshly painted but infested with cock roaches. Each time we notified Mr. Said, he did ultimately arrange for pest control. There were light switches that did not work, a closet door that would come off it's rails, missing drawer handles and we would find mice/rat feces in some cupboards in the kitchen. Mr. Said would have a maintenance person come out and fix things but typically not without multiple requests. But, we were only going to be there for a few months and we figured we would just tough it out. We barely unpacked since we were going to move again in a few short months. More than 30 days prior to our lease ending, we did notify Mr. Said that we would be leaving and not extend the lease. We also requested a "walk through" with Mr. Said. While he acknowledged the 30 day notice, he never responded to the walk through. On December 19th, more than ten days before the lease would end, we vacated the property but Mr. Said would not agree to meet. Ultimately, we left the keys under the door mat on December 21 as per Mr. Said's request. This was a full days before the lease was to expire and more than enough time for Mr. Said to walk through himself or with me to identify anything he felt should be addressed before the leased ended on December 31. But Mr. Said did not do this. On January 28, 2023 we received our refund and it was minus: - $150 for cleaning - $300 for "touch up paint" - $300 "yard cleaning & dead landscaping replacement" Given the constant cock roaches and rodent feces, I find the $150 cleaning to be excessive but we are not asking for that back. However, the place was newly painted and we never hung anything on the walls. There was absolutely not damage done to any walls that would necessitate any "touch up painting". The $300 is absurd and the lease specifically states "normal wear and tear expected". But there were no areas that needed touch up paint. It was winter when we moved out; Austin had just experienced several days of temperatures in the teens. You cannot possibly ascertain between landscaping that was dead versus dormant. However, there is no landscaping so I'm not even sure what they are claiming. There are two trees in the front and a big tree in the back. There are no shrubs, flowers or what they call "landscaping". While there might have been leaves on the ground, that's unavoidable at that time of year and no matter how often we could have cleaned up leaves from the trees, there would always be leaves. But there was no landscaping that arises to the $300 deduction Mr. Said took. I am a disabled Veteran who served 30 years for this country and it's appalling when people like Mr. Said take advantage of people. Again, I am posting this as Mr. Said represents himself as Realty Austin and for anyone who might do business with them, just to be aware of the practices of some of their people, specifically Mr. Said.

After making the decision to move to Austin from out of state, a friend recommended that we work…read morewith Omar not only because of his knowledge of the Austin market, but also because of his extensive network within the realtor community. Omar was quick to set up time with us to understand what we were looking for and so accommodating in sharing insights into areas to explore. When it came time to tour, he was amazing both in person and virtually. Because we were out of town, Omar was patient with us and our travel schedules and was super flexible with us to ensure we got to tour all of the homes we were interested in. We toured several homes virtually with Omar and he was great at pointing out all of the small things we should be aware of, which is so critical when you are thinking about buying a home you've never physically seen! Because of his extensive network, Omar was able to find several homes not yet listed, and this became a huge competitive advantage for us. We eventually found an amazing home in one of the toughest markets with little to no haggling or stress. Omar was there through everything from touring to closing. We have bought several homes in hot markets and by far our experience with Omar was one of the best. Search no further for an amazing realtor, you've found the best of the best!

Omar was with us every step of the way as we selected, built and moved into our new home. He worked…read moretirelessly to market and show our previous home right through the sale and closing. There was never a time when we didn't know he would be right there to answer questions, guide and facilitate a build, purchase and a sale in the most unpredictable and unstable real estate market in history. There are hundreds of real estate agents in Austin, but there is only one Omar Dyess. You'd be lucky to have him on your team.