I had been going to them for YEARS. I have such mixed feelings. Love the dental staff and Dr H, I…read moreeven made a few knit hats for their babies. And what I'm very disappointed in is the billing. They stopped taking my insurance and I have a secondary insurance to cover costs. They told me that they could bill the secondary after the primary insurance decided what they would cover. The office manager never billed my secondary, she would constantly call and text to get me to pay the difference. After three visits of "you owe us money" because they didn't bill my secondary, I was done. Cindy is very rude and snooty. She even told my husband that I still owed them $130 from a "really long time ago" when it's actually on $37. Even the voicemail saying "we've waited a long time for this" is outrageous to me. You didn't bill my insurance, you tried to get money out of ME instead.

This dentist ruined my daughters teeth so much so that she will now need root canals and possibly…read moreverniers. She is only 20 years old and her teeth were in good condition before allowing them to fill a few cavities. They drilled her teeth down so much that her new dentist has said she basically has no tooth left to hold onto the fillings that Floss Dental put on her teeth. They all fell out less than a month after Floss Dental did them. Pitiful care and something that should last her a lifetime is now ruined because of them. Pathetic! Think twice before trusting them with the care of your teeth.

My dentist referred me to Dr. Zeff and I was able to get an appointment that was convenient for my…read moreschedule. The office was quiet and felt "soft and calm" with lowered lighting though not dark either. I was seen immediately and felt welcome and pampered as I was offered headsets to listen to my favorite radio station and a blanket to keep my legs warm as well as something to drink. Dr. Zeff introduced himself (very cute) and began testing my teeth with a nitrogen (nitrogen-like?) frozen cotton swab, heated water, different and tapping and finally biting onto a cotton swab to determine if the pressure of the bite caused a differing unpleasant sensation. Initially, testing indicated that another tooth had been the problem and he suggested that I decide later about having a root canal. I almost took off, but after a second testing, it was determined that we did, indeed, have the correct tooth. Next came the dreaded injection!!! YIKES! As soon as the cotton swab with the topical numbing stuff on it goes in your mouth, you know what's next... just don't look at it! A "little pinch!" Yeah, right. (Actually, he did a great job with the injections, all three... A+) Once numb, I was fitted with a device that holds a plastic barrier that covers the entire mouth, like a barrier, except around the subject tooth. Then, the doctor and his assistant got right to the root canal where they "barbarically" ream-out your nerve/root of your tooth and re-pack it. Thus leaving you with a tooth that will remain yet have no sensitivity to pain. He and his assistant were interesting to watch as I was listening to loud rock and roll music on the radio. They work together so effortlessly; she passes him a tool as he gives her the tool he is no longer using. On and on it goes. She knows exactly what he needs and when he needs it. At the end, he used a microscope-like device to look closer at my tooth, inspecting his work. Once he was happy, he took several digital radiographs and determined that the procedure was successful. He explained that I would need to see my primary dentist within 6 weeks to get a permanent filling or crown put in place. I was also told that I may have some discomfort and that Advil or it's equivalent would be enough. Plus, I was given 2 Advil in a small packet to go. (The numbing medicine has worn off at the time of this review and I am in no discomfort). The appointment was an hour and a half long and I paid (sit down- well I'm sitting down!) $1,385.00 for a rear molar with 2 roots. And that's not the whole thing! I STILL have to go back to my primary dentist to have a filling/crown done... another couple/several hundred bucks. "I wish I'd taken better care of my teeth" as they say.

I went to Dr Zeff for a root canal. He is great! He is not only compassionate but he also explains…read moreeverything in detail. My experience here was a great one . Office staff is friendly and office is clean and has a calm atmosphere. Would recommend him to anyone needing treatment .

I was referred to this office by a friend for a root canal. Dr. Zeff and his staff was the nicest…read moreand most patient. I had so many questions and the entire team took the time to answer them. Even when I didn't understand the response, they explained until I clearly understood. I really appreciated Dr. Zeff's honesty. He told me a root canal would likely only last two years and discussed other options. I only saw Dr. Zeff for a consultation but if I ever need a root canal or get asked for a referral, I would highly recommend this office.

They were very nice, helpful and understanding with me about my pain and the anxiety of dental work.read more

Being away from Reno for 10 years it was so refreshing to return to the same high quality dental…read morecare office!!! Dr. Trisha O'Gara is the dentist and still most of the same staff! Amazed that they remembered me and stopped in to say hello as I was in the chair. I was treated with great care and they pulled up prior X-rays and records! Cleaning was done and new fluoride applied. Left feeling all smooth and assured that dental car was taken care of. They take most insurances and are accepting new patients.

I have been asking for a refund of my overpayment to Ogara Dental since last December. Nothing but…read moreexcuses and no money returned to me. You can bet that if I owed them money for this long they would have sent me to collections. I will be finding another dental provider and warn others of their shady practices.

Hi, I just wanted everyone to know that Shane he's a really…read moreextremely caring dentist and you don't find that too often he's a Quality care guy thanks, Shane. And his dental cost seems to be reasonable as well trust me he won't let you down. Thanks again Shane

My husband and I love the Reno Dentist. We've been going for over 10 years and have always received…read morequality care. I find that they're always on time, easy to schedule with, and great at listening to our concerns. We've changed Drs throughout the year but each of them have been impressive and professional.

I needed a root canal on a front tooth. It was going to be tricky, as the tooth is one of the…read moreanchors for a porcelain bridge. I was very concerned that the root canal process might crack or destroy the bridge. Dr. Jones did a masterful job, with no damage to my bridge. I am grateful for his expertise and professionalism. Plus, his "bedside manner" was excellent, as he explained all during the process what he was doing, and how it was going. I highly recommend Dr. Jones, especially if you need a difficult root canal. He is the most experienced endodontist in Reno

From the owner: Dr. Jones was born and raised in the Reno area. After graduating from the University of Nevada he…read morecompleted dental school at the University of Washington, in Seattle, finishing with high honors.

I have been going to Blue Water for a few years now...and I honestly believe, it is one of the best…read moredental practices I've been a patient at! Dr. Dave and Dr. Kris are great! So professional and very accommodating! Everyone at the front desk, are upbeat, positive, and welcoming! Jamie is the best dental hygienist I've ever seen. Her cleanings are so thorough and gentle...I usually doze off:) She couldn't be more caring or friendlier! If you're looking for dental "hospitality", where you are treated like family...this is the place!

So totally happy with this group…read more Blue Water dental is owned by husband and wife dentists .. Dave & Chris Kelley. They are clean, pleasant, and have a well run operation Needed a 2 visit deep cleaning. Both Sheena and Jamie were pleasant and I feel did a great job cleaning my teeth Today I got a crown ... in a single 2 hour visit. Dr Dave explained what he was doing step by step. And they take pictures to show you exactly what your issues are Love the fully modernized technology. These people know what they are doing I was glad when they showed up in my medical plan. I was no longer happy with my former dental office.

Dr. Cercek is so calm and professional. His staff was equally great, and so helpful. If you're…read morelooking for an endodontist in Reno, I highly recommend him.

Love this dental office.. I had to bring my 2 year old to my dental cleaning appointment and my…read moredental hygienist Carrie was the kindest and most patient employee I've ever met. She took her time with my teeth cleaning as well and made the experience so personable. The bathrooms are always stocked and clean. Doctor Erin also examined my teeth and was gentle and personable during my exam. I was referred by a friend here and am happy with the care! Thanks Brosy.

This dentistry office has many kind and supportive staff. I have been going since I moved to Reno…read moreand there has been many staff changes but they hire people that are very good at what they do. Dr Anderson is smart and kind.

Cannot EVER get someone to answer messages or pick up.the phone number is no longer in service.read more

I'm writing this on behalf of my sister. In September of 2025 we had an appointment for my niece to…read moreget work done, she needed a tooth pulled and the dentist was unable to do it. He referred her to an oral surgeon. While we were waiting my sister found out that her insurance was accepted here and got an appointment the following day. Her teeth were not in the best shape and needed a lot of them extracted. She was also going to be fitted with a full denture on top and a partial for the bottom. She got another appointment the following week for the extractions. Everything went great. She had a follow-up 2-3 weeks later and the hopes she would be fitted for her dentures. Nope. She evidently had some bone spurs or something of that nature growing out of the gums. Another appointment a couple weeks later to get that shaved down. A few weeks after that she was able to get impressions done for her dentures, we were now in late November. She was stoked. She was told that her final dentures would take roughly 6-8 weeks or so to be completed. She was expecting them to be ready by February 2026. 5 months in my opinion, is too long to not have teeth. She accepted that, hesitantly. But what other choice did she have. February came and went. Calls unanswered, voicemails unanswered. We found out that they changed business hours and are only opened on Monday and Tuesdays. With her being beyond fed up and frankly pi$&ed off, we decided to go down there. This is mid-March at this point. It was a Tuesday, they should be open. Nope, doors locked. Vehicles are in their parking lot. As we were about to leave a woman opens the door. She proceeds to explain that they are changing ownership and are now collaborating with Compassion Dental. She gave a bunch of nonsense of that they are trying to organize and get through heaps of voicemails and getting everything sorted. She also explained that we should expect a call from them in a couple weeks. We are now at almost another month and a half of waiting on said phone call. 8 long months now, my sister has had no teeth. This is beyond unacceptable, unprofessional and frankly cruel. There is absolutely no excuse for what they have done. They need to make it right. My sister wants her dentures and be done with this bs. Do better Value Dental/Compassion Dental and rectify the injustice you've put my sister and other patients alike through!!