Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

My wife went in to have a broken tooth removed it has been a tooth she has had worked on a few…read moretimes and always ends up hurting again so she went to Champagne family dental in hopes they would just remove it so there was no more problems. They turned a simple extraction into a full session with pictures and said they wouldn't remove it but were more than wiling to try to fix it ( of course that meant more money and something she has had done before without it working correctly). But my wife refused so they sent here home in pain and referred her to a surgeon who is trying to verify if they will even help her because of the insurance I have. The original appointment was on Wednesday the 22 of April now it's the 3rd of May and she is still in a lot of pain with no hope in sight yet.

Whew, the dentist. I stumbled upon a fellow Yelper's tip, so I called to see if they took my…read moreinsurance. The receptionist was so helpful. I had basic questions answered over the phone and was able to make an appointment on the next day! I even called back to switch times and this was done accordingly. The initial appointment was friendly. They are high tech from the new patient questionnaire to the final signatures. Dr. Lin was nice in looking over my xray and givingn me options on the next step to take. He gave me a minute to think over my options and the receptionist gave me a breakdown of pricing. I didnt feel pressured and this was a big big deal since these visits are usually co$$$$$tly. Once I decided my demise, Dr. Lin was very thorough in telling me what he is doing and making sure I breathe correctly during procedure. He warned me of possible pressure and pain and stayed consistent in telling me to breathe. The new office member was able to watch my extraction. The procedure was painless and done in minutes. Dr. Lin tried to show me my tooth and accidentally dropped it. Though that was a bit unsanitary the clinic overall was sanitarily comfortable to be at despite the circumstances!

It is so unfortunate that they are in business as a dental office. They are giving Dentist a…read morehorrible name and reputation. I am now scared to go to a dentist. They picked on the elderly when possible and think you're not paying attention while the very nice dental assistant in skin type pants walk around in front of you. They take a CT scan without you knowing what they're doing and try to charge you for it, they get very upset when you want to check with your insurance because they know it won't be covered and they can bill you. It is a nightmare from the time you walk in till you leave they tried to distract you and get very upset when you don't want a $1500 cleaning when you came in to get a free check up and cleaning that you're insurance pays for. They are being investigated now by Delta Dental for insurance Fraud and Fraud against the patient. The part of the nice behavior is just an act to relax you and get you in a vulnerable state so you might agree to something that is totally unnecessary. I have the best insurance there is and came in for a cleaning and check up and they left I left with they plan for around $3000 that I sent to my insurance and found out it's all almost totally unnecessary. The nice assistant may not be aware of what is going on, but that is hard to believe I'm 72 years old and they thought I was just an elder that they could scam and pick on, but they have been reported to several agencies already, and I will not rest until these scammers are put out of business. They just have no business ruining a honorable profession. Play do not go here!!! and if you have and it's too late blaze, check your plan for honesty and anything that they have cheated you on because they are cheaters if they were an honest business, they would try to sue me for saying all these things but they won't because they know it's true and don't wanna go near a courtroom. Hopefully they will end up in one soon anyway they truly do not deserve to be in business as far as their dental skill, it is difficult to know because they are scabbing you instead of using any skill. I know there's more than one Dentist this female one who I know is a criminal and it's possible there could be some qualified Dentist working there, but they must know what's going on. I don't see how they could not and again if I'm not telling the truth why don't you sue me please take care of people and heed the advice from myself and the dozens of other that I've read here.

I really like this dentist office. Six months ago when we moved to Reno I broke a tooth in the…read morefront of my mouth, and found this dentist first and absolutely love this office. Dr. Vanhorn is my dentist and he does a great job. They made me feel at home and I was really embarrassed about not having a front tooth and they fixed me up with a flipper after they pulled my tooth. I am getting an implant tomorrow and of course I am not looking forward to it but I know I am being taken care of with the staff. Absolutely wonderful dentist office to go to. I will post before and after pictures. When you need a new dentist you must call these guys. Not so sure I want to post my before pic, but here's my new front right tooth. Dr VanHorn is so caring and I was well taken care of during my tooth implant. Love this place.

I recently had to find a new dentist after 15 years (mine retired). I had a gold cap fall off the…read moreWednesday before Memorial Day. I called several dentists and they could not see me for more than a week. Dr. Vaughn was the fifth dentist on my list and they were willing to squeeze me in the Tuesday after the holiday, but said they would try to get me in sooner. On Thursday morning, I got a call. They had an appointment for me first thing Friday. Woopee! They have a large, clean practice. Dr. Vaughn saw me, examined the tooth to make sure it could still support the crown (it could) and recemented it. He passed my 'dentist criteria', so I made an appointment to come back for an exam and cleaning. The first available appointment was in early November, but they said they would call me if they had an opening. As it turned out, they were able to move up my appointment to late August. At this visit, they took a full set of digital x-rays, Dr. Vaughn gave me a full examination (no problems thanks to my prior dentist, Dr. R. Lapcevic) and then my teeth were cleaned. The cleaning as good. The hygenist was thorough, but gentle! Both Dr. Vaughn and the hygenist were very personable and answered all my questions. I think I have lucked out and found a good dentist.

I've been coming to Dr. Lee for several years now. I live here care and compassion, she always…read moremakes sure you understand all options for treatment plans and I feel like I'm always given a choice in my care instead of pressured into it. Dr. Lee is very good at explaining everything so you know exactly what is going on. Dr. Lee gave my husband an ortho treatment and she made sure he was 100% happy with his results and continued the treatment until he was satisfied with his smile. Thank you so much Dr. Lee for giving him the confident smile that he now proudly uses in every photo! This office has a very comfortable feel to it and all the staff are very nice. My hygienist gives me the best cleaning every time! I've even moved my 13 year old here because they do such a great job!

Great staff and dentist! They're upfront with the services and the charges that will be expected…read morefrom the patient.

I called inquiring about cosmetic dentistry. The lady I spoke to didn't ask me any questions and…read morebooked me for an hour long consult with the dentist. I left work early and dedicated my lunch to meeting with the dentist. I asked how much the consult would be and she replied "it's complementary." When I went in she was trying to get me to pay for a different service than what I signed up for, so I asked to just stick to the plan. I then got called into the "treatment coordinator's" office (her name is Charlene Mendoza). Literally the worst experience of my life. I felt like I was in trouble for not wanting to pay for the other service. She kept saying that I could get in in 5 minutes and that my appointment was pointless without the other service. I'm confused as to why they would schedule me for the first service if it was pointless without the other service? Just tell me during the phone call that I need to do the other service before the consult! I also asked if I would be able to get a generalized quote and timeline for the procedures for my teeth and this coordinator said, "oh no that's not an option. We are not just looking at one tooth. This is your whole mouth, there's a process to it and you're not his only patient." Absolutely the worst experience. Definitely not returning and don't recommend this place to my worst enemy. They genuinely care more about money than your needs. -Amanda W.

BEWARE! Frank Caffaratti was more interested in my insurance benefits than the dental work I…read moreneeded. We had problems with our insurance carrier. We let his office staff know. Received a MEAN and CONDESCENDING letter from the good doctor, himself, basically telling us to take responsibility and pay our bill! WHAT A JERK! We ended up going to Champagne Dentistry, who are FIRST CLASS and PROFESSIONAL all the way! Take your business elsewhere! Go to Champagne!!

Moving to Nevada, I thought I found a dentist because of the reviews. I wanted to have a teeth…read morecleaning. I was so surprised that I could not schedule a teeth cleaning, and that I HAD to schedule an exam and X-rays BEFORE I can make an appointment for Teeth Cleaning!. The appointment span between the two appointments is about three weeks! I will not be going to there as who has time for this?

I have lived in 4 different states and have had around 10 dentists (I know, it's a lot). Doctor…read moreHong is the first dentist I've trusted wholeheartedly and I will be her loyal patient forever. I highly recommend her. I have had several cavities that she has been monitoring for more than 5 years, and only one of them has gotten worse and required fixing. Every other dentist I've had in the past would tell me to immediately fix my cavities (even little ones barely visible to the naked eye, if at all) and then charge me thousands of dollars. Doctor Hong taught me that good dental care can in fact inhibit the growth of existing cavities. This has proven true --- only one of the cavities I have had has gotten worse in the past several years. Why has no other dentist given me this sound advice? Instead, the other dentists have charged me thousands and thousands (and thousands) of dollars to give me fillings and fix cavities that did not need to be fixed in the first place. Doctor Hong and her staff do a fantastic job. She is very thorough, careful, and above all, trustworthy.

Been going to them for eight years and thankfully have only needed cleanings. All of the Hygienists…read morehave been great to work with. Just got cleaned by Anna and she has the most gentle hands of anyone I've worked with. Never considered changing dental offices in the eight years I've been here.

I have extremely sensitive teeth & have had awful experiences with dentist in the past. I felt that…read moreNorthern Nevada Family Dental truly listened to my concerns & took the time to frequently make sure I was comfortable throughout my appointment which I HUGLY appreciated!! I also have no dental insurance and need an extensive amount of dental work done and they let me know about a dental insurance through their office that I could purchase to help with the costs. I feel taken care of, heard, and that they are working with me regarding costs as best they can! I highly recommend this dental office, especially if you've had any terrible experience(s) regarding dentist in the past. Thank you, Dr. Flynn! I am very grateful.

I have a lot of anxiety going to the dentist and finding a new dentist I can feel comfortable with…read morecan be a challenge. I was put at ease with everyone here and had a great experience. Everyone from the front Desk to the assistant to Dr. Drew were friendly, attentive and answered all my questions and put me at ease. The office is clean and open. There are TVs with shows on to keep you entertained. I'd recommend Brunelli Dental Partners to anyone looking for a new dentist!

Everyone that works in this office has been amazing! Dr. Drew has been my primary dentist there…read more Her attention to detail and genuine care has been outstanding. They have responded quickly to any concerns I've had with all of my procedures. From the receptionist to the techs and Dr Drew, I HIGHLY recommend the team there. Thank you so much for all you do!