Last 3 times I've been here: 1. Chicken is going to take 20 to 30 minutes. 2. We are out of chicken sandwiches. 3. System is updating itll take about 15 minutes. 4. Ordered chicken n burger steak combo, they forgot one side and the chicken. If you have a pos system that takes 15 minutes to update during business hours, you might want to get a different one. Food quality also is not what it was. Employees just show up for a paycheck(who doesnt in this industry, right?). Don't think I'll be back here. Maybe the other location. read more

Located inside of Seafood City, this location was packed with a long line almost out the door. The tables were a little dirty from the people before us, and the place is pretty loud with tall ceilings that echo the sound. The food is the saving grace for this location. Adobo rice: Insanely good with a sweet/savory flavor Mash potatoes: On par with KFC, but the gravy is better. PRO TIP: get an extra side of gravy and use it for the mash and Adobe rice Side of spaghetti: More unique than Italian/American spaghetti with a sweeter flavor. There's also sliced hot dogs which is a signature of Filipino spaghetti. Might seem unusual to a more American palate, but it grows on you and has quickly becomes something that I think about on a regular basis. 2pc deal: Comes with a thigh + leg, one side, a drink, and a mango-peach pie. The chicken is unbelievably tender and juicy! The skin is nice and crispy with a perfect balance of saltiness. A true masterpiece. Aloha burger: This one hit way better than I thought it would. 2 patties with bacon and pineapple, lettuce, tomato and aloha sauce. The bacon was a little limp, but I didn't expect much. The pineapple really brings everything together! PRO TIP: Get a side of the BBQ sauce and dip/pour it on the burger. You'll thank me later. Peach-Mango pie: Makes McDonald's pies look like absolute trash. Slightly gooey filling inside with a very flaky and sweet pastry on the outside. Absolute perfect read more

Wish I could rate this higher but they have been out of the spicy chicken option for weeks and didn't have adobo rice for sides even super early in the day. Food was alright but service was not good. They had attitude and I didn't get the feeling that they were getting paid enough to care. And most of the tables were dirty, oily and overall not clean. read more

Jollibee - 6 Pieces Chickenjoy Bucket with Mashed Potato's and Crispy Fries for sides - Fast Food Near Me - Chicago, Illinois

So, prior to this visit, the last time I ate at a Jollibee was in 2001 in San Francisco. Clearly there's been a lot of water under the bridge since then, so I've been wondering: would it be as good as I remembered? I took two friends (one Filipino) to this location to find out. Answer: YES! I still really loved that crunchy fried chicken, and they were delighted by everything, especially the sweet spaghetti and the gravy. They both approved of the fried chicken (he got spicy, she got regular. I asked him how hot the spicy was: he said about medium -- a definite presence but not blow your head off spice.) All of us had the adobo rice (get this, really flavorful!) and the peach-mango pies (YUM! Delicious, bubbly-flaky crust enclosing an amazing tart-sweet blend of mango and peach. Definitely get one!) Overall, buzz on in to Jollibee if you come to Seafood City for some better-than-average fast food! read more

See all

Fried chicken with adobo rice + spaghetti - yes for me. Don't forget gravy! Fries - yes for me Cheeseburger - not my fave. I've had better gas station burgers. read more

Jollibee - Fast Food Near Me - Chicago, Illinois

Popeyes is the best chicken sandwich but this chicken competes with the last time i had kfc.

As much as I want to rave about Jollibee and it's products especially the chicken, our experience today was so disappointing that I don't know if I will even want to go back and order here. From a ver long line to order, we were told after paying that it's gonna be a 30 minutes wait. I guess since we've paid already, we will wait. But the 30 minutes turned to be an hour. It's crazy considering this is supposed to be a fast food place. Disappointed read more

I ordered the chicken, fries, peach pie and biscuits, the food was tasty and good, I will be back again.

It's been a while since we had jollibee. We're all excited and my kids don't have school today so we all decided to get chicken joy. We ordered 12 pcs chicken, 1 family pack palabok, 1 chicken burger meal (fries, drink and pie included) I specifically said 2 spicy and the rest original flavor of chicken. It's on the receipt. When we get home, the chicken is all spicy! I called Jollibee, the one who answered the call doesn't have sympathy. She wants me to go back to get the right order. I didn't hear her say "we do apologize for this..." she didn't even ask if we live far away or whatnot. Bad customer service. They said, if we decided to go back (which we don't know when), we just need to show the receipt and they will give us the correct order. Hopefully, the offer doesn't expire. read more

Jollibee - All spicy chicken! - Fast Food Near Me - Chicago, Illinois

See all

Always coming back here this is a staple in Filipino culture! I got the 2 piece chicken joy with one side and one drink. The fried chicken is so juicy and crunchy. No sauce is needed for it. But if you want even more flavor, the best part is to dip the chicken into the gravy which gives it an even richer flavor. Rice comes with the meal because you can't have a Filipino meal without rice! The drink I got was pineapple juice and it was very sweet and in season. My order took only 10 minutes to come which is very quick. The restaurant is clean. Workers clean the tables immediately after customers finish eating at each table. The bathrooms are clean too, you can put toilet seat covers on it. read more

Jollibee - 2pc Chickenjoy w/ Jolly Spaghetti and Drink - Fast Food Near Me - Chicago, Illinois

Amazing food ,services and the atmosphere . and handicap friendly . The Jollibee crew and all the managers are very nice. I'm definitely going back. The Chicken is better than the others chicken place, like Popeyes and KFC. If you are closed by definitely try this food chain. read more

Service is good and you get that Filipino warm hospitality. We always buy a bucket of chicken and it never fails to have undercooked fried chicken. I love their Chickenjoy but They should add a minute or two to their frying time. It's nasty getting to the innermost part of the chicken. You'll see pinkish and slimy meat because it's not cooked through. Check out the pictures. The last picture was from a different time of purchase. I have other pics from different times but you get the point. Get the peach mango pie! read more

See all

I'm honestly just super pissed we don't have a Jollibee in Atlanta - I feel like I would be super popular... because I have only visited Chicago twice in my life and have been here twice. Located inside an Asian grocery store, this Jollibee is perfect for pre- or post- shopping. I know this isn't any sort of authentic Filipino food but that fried chicken and spaghetti is out of this world! The fried chicken is one of my favorite fast food fried chickens ever, super crispy and juicy! I don't even need hot sauce or the gravy to pair with it. The spaghetti is a little sweet for me but I still can't stop myself from downing the entire container of spaghetti. AND CAN WE TALK ABOUT THOSE PEACH MANGO PIES GOOD GOD. Super crispy on the outside that I can still hear in my dreams. My only complaint is that I don't live closer to a Jollibee or honestly any knockoff equivalent! read more

See all

I lovvvvvve Jollibee fried chicken. Since I tried it, there is no one can replace it in my heart. Usually I will order 10 pieces fried chicken bucket, half original, half spicy (don't miss the spicy flavor, incredible delicious). For fried chicken, it will come with a dipping meat sauce, the sauce is classic as well. I am so exciting that they are going to have a new store in downtown Chicago and can't wait to check in there. read more

Jollibee - Fast Food Near Me - Chicago, Illinois

See all

Terrible service at Michigan Ave location ,their site showed 9 minutes waiting time and turn out to be 45 minutes.45 minutes for fried chicken at cost of 10pcs -23.99. first and last time ever .Ridiculous service . read more

This Jollibee location on Elston is basically embedded in the Seafood City food emporium. It seems like a good fit, as both establishments are quite busy and deservedly so. My love and I recently ordered a bucket of Chickenjoy via a special online app deal. Yes we received a total of ten pieces of fried chicken for a mere $10. It was certainly frenzied in there on a Sunday so we received our food about 15 minutes after the expected time, but all's well. We wound up with 11 pieces of chicken, so the deal turned out to be even better. We selected a split of pieces with regular and spicy seasonings - it's nice that you can order that way. The spicy pieces are tagged with little "spicy" flags and have a slightly darker coloring due to the seasoning - very crispy and yummy. We also received two cups of brown gravy, which we did not use that much with the chicken but tasted great with subsequent meals at home. We also ordered a fried peach mango pie because you have to do it - a terrific, sweet treat. read more

I was visiting from out of town and had heard great things about Jollibee's fried chicken. Had it not taken 1 hour 20 mins to get my food, maybe I would have felt more positively about my experience. There was a line out the door, but we figured it was a good sign. The line was slowly moving, but once we made it into the threshold of the restaurant, a worker locked us out stating there were too many people inside. We were stuck there for ~30+ mins after the line inside went down to zero and many people had left with their to-go orders. In the meantime, only people with online orders were allowed entry. People from the outside line started poking their heads in wondering what the hold-up was because the line had stopped moving and hardly anyone was inside. When we were finally allowed inside to order, I had to clarify my order multiple times to the lady at the front counter because she kept putting the wrong items in. We waited another 15 mins mins or so before our order was ready. We were called up and only our sides were ready so they told us to wait with half our items bagged up while the chicken was made. After another 10 mins, the rest of our order was ready even though half our order was cold at this point. As mentioned, all told it took us 1 hour and 20 mins to get our food. Management needs to figure out a better system to accommodate so many orders. It was ridiculous to wait that long at a fast food establishment. Food: The chicken that came out hot and fresh was crunchy and delicious. The mango peach hand pie was no longer warm, but it was still crispy. I enjoyed that flavor more than that of other fast food dessert pies. The mashed potatoes left something to be desired and the gravy was so-so. The adobo rice was fine, but again, nothing in the order was worth a 1hr 20 min wait. read more

Jollibee - Locked out by employee while trying to order - Fast Food Near Me - Chicago, Illinois

Slow service. They messed up our order and then blamed it on us. They also only have us 1/2 a cup of tea.

We ordered delivery. Chicken was delicious crunchy The peach mango pie was amazing highly recommended read more

the worst jollibee. ordered food at 1:52 pm and still waiting at 2:54 pm. saw our number pulled up ready for pick up and as I go up, worker says it will take up to 1 hour. makes no sense when we already waited for almost an hour. workers do not care and gave attitude specifically Syed. the staff is ill-equipped to handle busy hours and the lack of urgency to fill orders when there's chicken waiting to be packed shows that customers are clearly not a priority. I have never seen such incompetence in the fast food industry and I rarely ever write bad reviews. when you are walking past orders that can be packed, you're neglecting the #1 thing which is customer service. read more

I don't usually write reviews, but this experience was too disappointing to ignore. We love Jollibee and traveled a long way to eat here, only to wait almost two hours while others who ordered after us were served first. Despite being extremely hungry and managing a fussy toddler, we stayed patient and followed up multiple times. When our order finally arrived, it was incomplete. I brought it up, but all I got was a quick "sorry, we're busy". Definitely not the kind of service we expect from a brand we've always loved. read more

Well it's a disappointment about This particular jolliebee but then again am not surprised by slow service since this is acceptable for Filipinos. Anyways it's more on the poor service. You would expect that they would have on their chicken Joy some of the food already ready especially spicy chicken which I crave for the most but this particular one doesn't serve it efficiently like the one on lincolnwood. I only went here because it was closer to my house but I should have just gone to the one in lincolnwood. 10 minutes just to cook four pieces of spicy chicken that's really a big disappointment. I should have gone to church fried chicken in the bad neighborhood if such the case read more

Jollibee - Ambiance - Fast Food Near Me - Chicago, Illinois

Fool me once, shame on me, fool me twice.... Well, I really been trying to come here for the last 5 years. I've been to the Jollibee in Manila, and it was OK. Not really a fan of spaghetti with my fried chicken, but wanted to give this place a try. Really wanted to. Twice. Each time, the line for this place was super-long, which I get, because the food must be good. Each time though, I would wait in line for 15-minutes, to finally get to the cashier, only to THEN be told, the wait time for the food is 45-minutes. Why can't you put a sign or tell me this PRIOR to waiting in line. I get that us Americans love our food, and we want it now, but c'mon yo. In either case, I thought the first time was a fluke, but now it's happened twice. So I guess the moral of the story is, either I've been super-unlucky, or be prepared to wait for a bit to get your Jolly spaghetti or burger steaks. I heard there's another Jollibee location in the Chicagoland area, so maybe try there and see if you have better luck. read more

terrible was told 15 min wait for food no worries still waiting it's been a hour and 15 minutes so far

Bleh pictures can be deceiving had a chicken sandwich no taste was barely warm and meat was dry. Highlight was watching a toddler gone wild running around madly and literally fighting the lady who cleaned up for the broom. Guess who won ? The toddler gone wild. read more

Jollibee - Fast Food Near Me - Chicago, Illinois

See all

The service is excellent on this location. Every one is smiling and helpful. The food came after just 2 minutes with all my orders correct and completed. The ambiance of this location is very like in the Philippines. It's the best location and crew for me. read more

Very disappointing. 1st time ever at a Jollibee. Had some good expectations. Coming in at 1PM you'd still figure food would available. Palabok was already out. Well how about spicy chicken? Out. Fine, just make a chicken sandwich with no mayo and a 2 piece chicken meal. After waiting 30 mins, wonder where the order is. Still not ready. Had to ask for our drink cups when they should have been offered up immediately especially with what turned out to be a nearly 50 min wait. Finally get the order. After all that there was f'n mayo on the chicken sandwich which my kid specially asked no mayo. You think we'd wait for a replacement, hail no.... Place is poorly managed. The workers are trying their best but can only be as good as their poor management. Horrible experience. I heard delivery drivers showing up to pick up spicy chicken only to be told it is not available. I was not the only disappointed customer. Some suggestions: 1) it's Saturday, stock food appropriately, 2) use some sort customer number system where customers can see where their order stands (like a now serving sign at McDonalds, 3) put a sign saying it's more than a 45 min wait or some communication to let you know the wait was long (I would have left, and not left a negative review). The chicken was not bad, but I bet the spicy chicken would have been pretty good. All these signs about Palabok, be nice if it were actually available. Waited to try Jollibee.... What a HUGE disappointment. Don't think I can give this chain another chance. read more

Hmm, this was our first try of this Filipino fried chicken franchise.  We tried a carryout order of their $24 family deal which was a 10 piece family bucket with a side of 3 peach-mango pies.  We only got this much chicken on a first try because the wife really wanted to try their pies.  We got the chicken half original and half spicy.  Overall, I'll go with 3 stars for this deal with the chicken at about 2.5 stars and the overall meal rating saved by the peach-mango pies which were quite nice.  The 3 peach-mango pies would alone go for about $8, so the 10 pieces were valued at about $16.  They were all dark meat pieces also, so are on the pricey side relative to their numerous competitors.  The bucket came with a couple containers of a light brown gravy-like sauce.  I had the chicken with the sauce because it was there and presumably traditional, and it didn't hurt anything.  Though we waited for 6 minutes on a fresh batch of spicy for our order, and it was warm, the crispy skin and chicken simply didn't come out tip-top fresh, not 4-5 star worthy anyway.  The seasoning also tasted a bit different than any other franchise as may be expected, but it tasted something that seemed artificial for lack of a better word. Unlike numerous reviewers, we had no issue with the wait time on our order.  No complaints on trying any new franchise, and we're glad we did, but we'll be passing on this chain in the future. read more

See all

Had to try this place again since the last time I had it was years ago in the Philippines. Wasn't really wanting fried chicken so we opted for the yum burgers. Also got a side of the fries and the adobo rice. The burger was subpar. It was well-flavored with the taste of relish and maybe it was cooked with onions? Tasty but nothing to rave about. The fries and rice were actually not bad. Not salty or anything. The fries had a good crunch to them! The rice really tasted like it was cooked in the broth of adobo chicken. Interesting! But not enough for me to love it. Why the 4 stars? They were inefficient. We waited 20 minutes for our food. While the line wasn't long when we got there, it got longer while we stood in the room waiting for our order to be called. And so we're many others. How long had everyone else been waiting? They need to be quicker in the kitchen, in my opinion. I came back the next day and ordered the peach pie only. It's pretty good. No wait for the pie. They handed it to us quickly. read more

***Ordered inside, to go I would give this place a 3.5 They organized the place with simple signs and markings. They allow only 5 customers at a time to be inside. Went in the evening time on a Monday and there wasn't a line. Only 1 person was ahead of me. They were however, out of yum burgers and halo halo sadly. Not too big of a deal but I did notice that this was the only restaurant that didn't pack with any napkins or utensils. They also forgot our side order of adobo rice. I would be understanding if there was a long line out the door but considering there was only 2 of us inside. But I get it, it happens and with everything going on. I just think maybe they should check the bag and receipt before handing them to the customer. I did go back inside shortly after noticing. The guy took a look at my receipt and gave me 2 even though I only ordered 1 which was nice. Haven't had Jollibee in a long time and the spaghetti was exactly as I remembered it. Hot and fresh and the chicken was juicy. Can never go wrong with that combo. Their adobo like a few others have pointed out is bland. My bf said it tasted as if it had fish in it. I should add, this was his first time ever having Jollibee lol He was surprised to find hot dog slices in the spaghetti lol He still enjoyed it, success! Both ube and peach mango pie was crispy and delicious. I do prefer the peach mango pie though just because it's goes perfect with the breading cause the ube can be a little thicker. Where the peach mango has a lighter jam taste to go with the crispness. Had the pineapple juice for the first time and it's a good balance of not too sugary sweet or tart. read more

See all

Service was good. Food IMO not so good. Very greasy. At times the chucked had a nice crunch but for the most part it was soft possibly because it was so oily. No real flavor not even on the spicy chicken sandwich which had fresh jalapeños, I didn't even get flavor from that. The spaghetti has a bit of sweetness. The mashed potatoes lacked flavor with bland gravy. Fries are thin like McDonald's but soft due to saturation of oil. The pineapple drink was good. Peach mango pie -flaky but OILY and runny! I didn't see chunks of fruit in the pie, it was more like a thin fruit jelly. Went on a Sunday before 2:3pm and it was super packed. Lots a families, clean inside, very cold. About a 20 minute wait for food. read more

See all

I'm a big fan of fried chicken and I've heard a lot about the brand. I got the basic Chickenjoy meal and found that the chicken was good, but not the best. It was juicy, but I found the flavor to be a bit lacking. The mashed potatoes were okay and my meal came with a cup of gravy, which helped with the seasoning of the chicken. Not my favorite, but glad that I was able to try it out. read more

Jollibee - Fast Food Near Me - Chicago, Illinois

I've been here four or five times now and I've never had a bad experience with the staff and the food has always been great. Even when the place is busy the staff is hustling and still they care about what you're ordering and they care to make sure you have a good experience whether it's letting you know which items have a wait time & which do not, or joyously suggesting what else you can try on your next visit. Stopping here is one of my many favorite things about visiting seafood city, read more

First the burger steaks have shrunk compared to their photos. Instead of a McD burger size patties they're more like White Castle's. The rice quality is good. Not too much water during cooking process. You can still see the individual grains. I hate it when the grains look smooshed like suman or lugaw I'm sensitive to too much salt. The patties and the gravy are not overly salty. They can be eaten by themselves or with a spoonful of rice per bite Maybe a touch of fresh sprig of parsley on top would make it 4.5 stars. BTW. I also ordered a peach-mango pie. It seems to have exploded while in their microwave. So check it first before leaving the restaurant read more

Jollibee - 2 pc burger steak with steamed rice - Fast Food Near Me - Chicago, Illinois

See all

Filipino fast food-chain fried chicken, here in Chicago is a plus in my mind. I actually was fairly surprised how good the chicken was. During this Corvid times, I was able to order and get the bucket of chicken fast. They had two flavors, spicy or mild. The spicy was good and they had little toothpick flags showing the spicy. Every chicken order you get a small container of gravy. I would recommend this to anyone who enjoy fried chicken. There are plenty of parking and during the Corvid, you can only enter on street level and not from the supermarket. read more

The chicken was worth the drive and the hype! They were short staffed but moved quickly and were very friendly! The chicken tenders were amid but the fried chicken and gravy--Chefs kiss! read more

Jollibee - 2 piece chicken Spicy - Fast Food Near Me - Chicago, Illinois

I was on line for 10mins knowing that they decided to make the burgers not available. Asked the cashier and said they just decided on it, like why you have to make people be on line and just say you just decided to make an item not available the worst almost all were so unfriendly worst Jollibee experience ever. Love the food but this place sucks yo the highest level.... read more

Jollibee straight up looks so much better than it actually tastes. The only things I enjoy from here are the mango hot pies and the pineapple juice. The sweet spaghetti, the chicken, mashed potatoes and even the palabok are all not that good, just below average. This location doesn't have a drive thru. I've desperately wanted to like this food but it's not for my taste buds. read more

This chicken is really good I didn't expect it to be so seasoned and the adobo rice with gravy was really tasty also.Im definitely going back for another try. read more

I came here for all their goodies!! We had a 6 piece bucket with the family size palabok. Best part for me was the mango peach pies!! Unfortunately they didn't have halo halo or ube pies which was what was my highlight. The chicken was nice and crispy and juicy inside. The gravy made it have more flavor. I needed some seasoning on my chicken to make it stick out. read more

See all