It's just okay! I wanted to figure out the hype over their fried chicken. Tastes very similar to kfc but a little less seasoned and more crunch. A bit expensive for a family meal at $35-40 compared to Popeyes. It was for the experience! The star was the mango pie. That is flaky and filled with bites of mango. read more

Filipino fast food. Fried chicken, chicken sandwiches, Burger steak, palabok, and deep fried desserts.

I'm not sure it lives up to the hype, but the food was solid. There was a huge line, but they push out food really fast. The burgers have a good onion flavor, but aren't quite thick enough for the buns. The spaghetti...well, it's an acquired taste. And no amount of spin will convince a toddler that the hot dogs are just "Filipino meatballs." read more

This is the location inside of Seafood City. I have never tasted Jolibee, but I went on a Friday afternoon and there were only a handful of customers, so I placed my order, was given a pager, and the food was ready within 3 minutes. The chicken was delicious. Tender and moist inside, with a light crispy breading. I got the 6 piece bucket. The other half was spicy. I mean spicy! Way hotter than Popeyes. Comes with a big side of gravy for dipping. All in all, I think they did a pretty good job. Maybe they are getting it all together after a few months in business. read more

Best Chicken Sandwich (i like the spicy one but they are all equally delicious) on the Planet! A side of mashed potatoes and adobo rice and a pineapple juice. read more

Not sure what the hype is. Can get the fried chicken, mashed pot, corn and fries from your local Popeyes or KFC. The spaghetti and burger is eh. Also not a fan of the halo halo (shaved ice/ice cream). Again don't know what all the hype is about this place. read more

Disappointed. I was excited that there's Jollibee closer to my state but there's a problem with the taste. For some reason the chicken joy taste like not chicken joy at all. Somebody messed up the ingredients cause my chicken taste like flour, like pure flour- no seasoning and the gravy, the signature gravy tasted like KFC ‍ somebody please check or audit this place make sure the owner is doing the right thing. read more

Best chicken ever. Have y'all tried the pies here??? BOMB! Love love! Never usually like pies but it's so good. The chicken don't taste like regular fried chicken.. it tasted BETTER!! read more

Yummy! Love to stop by when I'm around there. Service is always polite and everything I've tried has been great. No complaints.

Slow service. Unprofessional. Unsanitary. Been there about 6 times including when it opens later than scheduled on website and when it closed 30 min early. One time Apollo stood out for great service and at another time a kitchen supervisor corrected a mistake on my order so I also gave 4 or 5 stars. But no one else reached out to acknowledge effort been trying here to keep the store up and running with repeat business or even people interested to try out Filipino food. read more

We saw this Jollibee while on our way out of town and decided to see what all the fuss was about! This location was pretty crowded, another customer told us the location on Touhy Ave. wasn't nearly as busy. We got the family combo B, which had a 6 piece bucket of chicken, gravy, a large bowl of spaghetti and 2 mango peach pies. We also got a green ice drink and one of their sundae's with adzuki beans and icecream. The real standout was the chicken, this stuff is good! We poured the gravy on top to make it extra unhealthy but extra tasty. I'd return just for this gooey mess. The rest of the meal though... very mediocre I have to admit. The spaghetti is def. love it or leave it, for me it was too sweet, the sausage/hot dog cut up into it was too mushy and the pasta overcooked. Desert-wise, the peach/mango pie crust was flaky and tasty, but the filling tasted really artificial. Overall I spent 37$ on fast food, it was fun to try something new but I wouldn't make any special trips here, the combo B was more than enough for 3 people -- I have to say, Popeye's chicken is crispier and a whole lot closer so I'll just go with that option, but if you go, get the chicken. read more

Jollibee - Bucket of chicken with spaghetti combo - Fast Food Near Me - Chicago, Illinois

i understand that this location has been open for a mere two weeks, but it is absolutely inexcusable to wait 45 minutes for a to-go order of a burger, mashed potatoes, and two cold beverages. i will absolutely return to give them another shot, but any sort of update, apology, or extension of thanks for our patience would have been appreciated. this better be the most amazing aloha yum burger of my life. read more

Jollibee - restaurant front. - Fast Food Near Me - Chicago, Illinois

Went there today. One person working the register. Didn't know where all the buttons on the screen were to place orders apparently because it took every customer 5 minutes to get rung up. Waited for 25 minutes and I counted 7 people placed orders and even less got their food from the pick up area. There were empty seats in the restaurant yet the line was out the door. Don't go until they work out the kinks of how to operate a fast food restaurant I guess.. read more

Got food poisoning here last Saturday. I went in and got the fried chicken and palabok. The chicken didn't seem fully cooked and the place was so dirty and didn't look sanitary at all. Spent two days puking. Never again will I order from this location. read more

It's unbelievable how slow this place is. The shortest I have ever waited for this "fast food" was 20 minutes. It hurts to see a gentleman sweeping a clean dining area while only two people work behind the counter and a dozen customers are waiting. Perhaps the person sweeping can help. Also, why put food on the trays only to be taken off the trays and put into bags at the counter. Maybe just put the food directly into the bags. read more

I was very pleased with my visit to Jollibee. The service was fast and friendly. The food was delicious. I highly recommend the "Aloha Yum" burger with a pineapple juice. The burger was juicy and full of flavor, accompanied with savory bacon and a sweet grilled slice of pineapple. If you're craving fast food but want to try something different than what you're used to in Chicago, try Jollibee. You won't be disappointed. read more

Jollibee - This the "ALOHA Yum" burger. This was an incredibly delicious fast food burger. I was impressed with the quality of service and food. - Fast Food Near Me - Chicago, Illinois

-1 star - A kid wearing the jollibee uniform told me that 'I need to speak clearly when I order' and I almost lost my mind. This was after waiting 5 minutes to get someones attention. My wife made the order and prefers fries over rice when it comes to chicken tenders. I was there and she clearly ordered fries. She was given rice. - 2 stars - I did not see if hand hygiene was conducted between 'dirty' tasks (please see last bullet on Illinois hand hygiene recommendations) and food handling. +2 stars - I'll give it one star for the chicken and another for the gravy. Overall, Jollibee is a brand that is recognized globally. And while they are new to Chicago, the service should match the expectations of other Chicago establishments. You can get away with some of the deficiencies in other places, but don't expect to thrive here with the service I experienced yesterday. read more

One of my Filipino friend took me here and this place is crowded with filipinos . The sphagetti with minced pork tastes good. Chicken is similar to kfc. They have one of the best shakes . read more

Jollibee - Fast Food Near Me - Chicago, Illinois

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I just want to say that I'm appalled and disgusted with the recent behavior of a supervisor. Her name is Milagos Soscan. After numerous visits to this eatery and I mean numerous, at least once a week. I am about to call the police on the verbal abuse I have witnessed in reference to this supervisor berating her subordinates . This wasn't done behind closed doors or in the office but out in the customer eating area. This issue needs to be addressed . I cant imagine the employees working there long term with this disruptive behavior. This recent outrage concerned the employees uniform not being ironed . I hope Corporate reads this review and send in a secret shopper or someone to replace this supervisor. read more

This place is fun to visit every once and a while. It reminds me of the Philippines every time I come to eat. They have good chicken and I really enjoy the peach-mango pie. read more

I've visited this store for the first time and I've possibly experienced a disgusting food quality and service, I had hair in my burger and it tasted uncooked I demanded for the manager and they told me to get out. ABSOLUTELY DISGUSTING read more

I love Jollibee but definitely not this location. The people that work there are rude af. I literally got a pickup order and I went through the drive thru and they still asked me to come inside. What if people aren't comfortable going inside? There's still a pandemic dumbasses. They refused to give my pickup order through the drive thru window and that's just weird af lol. 3 Stars cause this has a drive thru but the drive thru is useless. read more

Worst service. They almost never have the pie and absolutely NOT worth the wait. By the time you get your food it's COLD. Never again!!!! They told me NO pies left. I saw the next guy get 3. Guess American families can't get it. Yep read more

Worst Jollibee I've ever been too. I would have a picture to show you, except our food never showed up. Ordered a 6 piece bucket of chicken joy and a pineapple juice, and they told us it would be 15 minutes. 20 minutes passes so I check up on it, and the cashier informs me they haven't started making it. He asked me to wait 9 minutes. 10 minutes later, still nothing. My boyfriend, now angry, asks them where it is. They say wait 40 seconds. At this point we're just over it and we ask for a refund. 4 people stand at the register to process our request before the manager shows up. The manager gives a half-hearted apology before we get our refund and offers us nothing beyond that. I don't say this often and I know it's rude, but you should definitely consider being more professional and not lying through your teeth if it's not ready. read more

This is the best. place. ever. It has the best fried chicken and a one of a kind spaghetti, you should come, I mean you should.

I had Jollibee for the first time in Chicago. The chicken were soo delish. I love their drinks and did I mention, their desserts? It's to die for! Would definitely recommend it! It was super busy and I can't say what the best time would be to stop by but if you're in the area, go for it! You won't regret it! #noregrats read more

Your management has to reconsider a time sensitive, efficient service to your customers. Yesterday was a disaster, for an order of one spaghetti and drinks to take 45 min! And the worst is you don't know when your order will be called. Orders were called by name, instead of order number. You have about 50 people awaiting for orders, and you don't know where you're at!?! You're totally lost in this system and you have no idea when you will be called. And the person who call the names has a very tiny voice, unheard, unclear, and customers having the same names come to get their supposed orders just to be disappointed. What an inefficient system, how are you gonna enjoy your meal waiting at the counter for your name, or someone else's name? This personalized system may work on non- busy days. So come on, you have to learn from the crowd yesterday! The two workers packing and handling the orders were really slow, unconcerned of an awaiting packed crowd of families with small children, people going going to work... just this is so unprofessional of Jolibee management. If you have a camera at the premises, you honestly have to review how you serve your customers. It's a disappointing 3rd world service. You are not a fancy restaurant to have this long wait time.. read more

The spicy chicken is very good. The heat comes from a spice that is actually sprinkled on top, in lieu of being added to the breaded before the chicken is cooked. It's a surprising twist, but hubby and I liked it. The quality of the chicken is still questionable, because of the amount of fattiness their chicken seems to have. Also, they do not fry the chicken long enough which makes it a little to moist for my liking. Another thumbs down for hubby's peach-mango pie that did not have any filling in it. read more

I was sort of forced to try this place by the lady in my life bring Filipino. She ordered for me the following items. Spicy fried chicken, spaghetti, palabok, peach/mango pie. Fried chicken was delicious and a good kick and the gravy was a unique and tasty addition. Spaghetti was interesting it has a sweet taste to it, but I was surprised it was good the hotdogs were a great addition because I love hotdogs. Moving on I did not enjoy the palabok at all, not my cup of tea the noodles had a strange texture. I love those apple pies at McDonald's who doesn't, but this place has something similar that is maybe on par with those delicious little pies to go. The sweet mango and peach combination seems strange, but it is to die for, the crust is flakey and crispy overall I would stop by this place just to grab some of those pies. Overall I had a pretty good experience, obviously I will most likely be forced again to go here, due to my significant other loving this place. Next time I think I might explore the menu more and order on my own. read more

I came here yesterday, I was doing my groceries. So I ask the lady in charge if the chicken was halal or not. Due my religious affiliations.I have to make sure I am not eating halal chicken. I ask the first lady incharge she said its not. Happy to hear that. Now the second manager in the later afternoon was rude that was around 4pm, she was naggy, I came back to ask about where the supplier came from just to make sure its not Halal. I ask if it ok to check the distribution box. Coz other locations of Jollibee like LA and Newyork are Halal chicken. So, I spoke to that manager. OMG she was screaming to the employee like crazy nagging about it. So I said how would I know if I can purchase your chicken or not if you dont answer me. She refers me to the corporate instead. I was there waiting for the answer all I can hear is her screaming and nagging instead of answering the inquiries professionally. Corporate office should investigate this place how this place treat their customer. read more

If you're a homesick Filipino, Jollibee is one of the best ways to bring yourself back to your younger days back home. If you've never been to the Philippines, you need to buy a ticket now and go, but before you do that, you might as well satisfy your appetite with some Chickenjoy or some Burger Steak with Rice. I highly advice getting both, with extra rice, AND EXTRA GRAVY. Pro-Tip: Top off your meal with two orders of Peach Mango Pie. Take some home. Stock up for the winter. read more

told me to wait for 15 mins for the spicy chicken, ended up thats its sold out!! i called over the phone before coming and even not mentioned that they are running out!! Will never come back again! same problem in the Philippines, food get sold out and will not be replenished right away. read more

Spicy chicken & Spaghetti was good. Very tasty. Drove over and hour to eat here & wasn't disappointed. Service was good & restaurant was clean! Doubled back the next day as the 1st visit was at night & the consistency & quality was on point. read more

I really enjoyed Jollibee's as a first-timer. My friends took me here to try the fried chicken and it was amazing!! I ordered the 2-piece chicken with Filipino spaghetti and pineapple juice. For starters, I love pineapple juice so already I was hyped up for this place. The side of Filipino spaghetti was warm, sweet and topped with sprinkles of cheese & bits of sausage. I don't know how legit this was but I thought it complemented everything well. I also ordered the buko pandan bubble tea--it was a little sweet but I love pandan, so it was a nice trip down memory lane. The chicken on the other hand was so delicious! The skin was so flavorfully salted and the meat was so juicy--I'm so sad that I didn't discover this sooner. What brought down my review by a star is the really long wait. This is considered a fast food place so it was quite surprising when the line would move so slowly that it trailed and crowded the restaurant. The food prepping took a while as well and it seemed like the workers were new and scrambling a little to get things done. Besides the wait, I can't wait to be back here sooner! read more

I have never been so frustrated visiting ANY restaurant/fast food joint as much as today. The employees at Jollibee told my girlfriend & I it would be a 20 minute wait at most. Keep in mind most of their customers are Filipino or from other Asian American decent. We are mixed with multiple nationalities, and it's obvious. We ended up waiting over an hour before being served our food, and had about 7 other customers receive their food before we did. Even after complaining, they still continued to serve people who ordered much later after us. There were people in & out within 5 minutes. Why were we waiting an hour? DONT go here you will waste a ton of time & if they don't like you're appearance, will not serve you well. Not making the world a better place by any means. read more

This place is my favorite. However, as of recently they started playing the same corny song on a loop. Please turn it off

First time at Jollibee and after all the raving from my Filipino friends, I think its a 4 star place. Staff was very friendly and the menu is very interesting. I would say it's a Filipino Popeyes sort of speak. I was bummed out the sour cream and onion fries were out but the cheddar fries were delicious. Chicken was extra crunchy! (That's a good thing). Give this place a shot! read more

Yelp says they sell bubble tea/tapioca drinks. Pictures and menu say they do too. Drove here only to find out they don't have it. Staff was friendly though and it smelled like good chicken. Just not what we came for. read more

If you know that you're a new business and will have a high volume of customers, why would you only have one person taking orders at the register? Where is the manager who's supposed to make sure ship is running? They have absolutely no idea how to run a business. I feel bad for the girl taking orders. This will lose them business bc no one wants to wait 45 mins for a 6 piece bucket of chicken (w/ no white meat btw) that costs $10. Just saying. Get it together, Jollibee. read more

This place has wonderful food situated within seafood city. They have late hours so it's a good option before having a night out