Got quick, personable, good and inexpensive replacement of the ice maker on my old fridge.read more

Amazing Experience! Great service from start to finish. Office staff was friendly and quick to…read moreschedule an appointment. Chris was great at communicating his arrival time and arrived right on time. Chris was friendly, explained everything well and the repair price was reasonable. Would use them again and highly recommend!

We requested a service call from Mr. appliance & was able to get an appointment pretty quick! They…read morelet us know who would be coming & when & also provided a picture of the service man coming! Caleb impressed me right away with having shoe covers on his shoes! He was very personable, professional & up front with any costs & repairs! Highly recommend this company! If ever needed again, we will call Mr. Appliance!

My warranty company contacted Mr. Appliance to fix my washer and they agreed. It took me four phone…read morecalls with no messages answered to reach someone. It took two weeks to get someone out to look at my washing machine. The man said the part would be iin five days. Another week went by and when I contacted them they they did not return my phone calls or my email. When I did finally get a hold of them they blamed the warranty company. I then contacted the warranty company who told me Mr. Appliance would not take payment from them and insisted on charging me. Even though they agreed to my warranty's plan. Now I have to go through another repair company which will take another week. When you can't even get a company to return your calls or emails and when they do they do nothing to follow up, it's not a company I want to do business with.

On 2/23/2018 Tim Ashby repaired our biking duel fuel range: replaced the oven bottom heating…read moreelement. Tim arrived on time, identified the part needed and provided a written estimate of total repair costs. Tim returned in 2 days and completed the repair ( installation of new element). Tim was professional, courteous, and demonstrated an extensive knowledge about our viking range by providing additional explanations about its operations. The repair was completed on time and per quote. We give Tim Ashby-Ashby Heating/Air & Appliance Repair a (5gold star) rating. Thank you and God bless you. Rsy & Barb H Lampe, MO

It is quite sad when a business with good reviews begins to mistreat their customers because they…read moreexpect their high reviews to bear up under complaints. Tim Ashby came to my home lying to me about his worker, saying he was his grandson when he was not, and overcharged me ridiculously for 1.5 hours of work. I paid almost $400 for his worker to install a heating element to my stove which I had already purchased online, and to replace a little rubber wheel for the drum on my dryer. When my refrigerator went out and I needed help, and also informed him that the dryer was making that scratching sound again, he ghosted me after saying he would be here on Monday. After calling around to other appliance repair companies, I realize he inflated his prices way above what I should have had to pay.

We had a hiccup with a manufacturer who would not work with us on our delivery to this best buy. It…read morewas a nightmare trying to get anyone to help our situation and we thought we were going to lose our appliance. We were probably one of those frantic customers, but Jacob was super patient and incredible to work with. Not only did he make the appliance pick up work for our schedule but he also hooked us up with a PC build at a discount! Definitely turned our nightmare into a dream come true and none of that would have been possible without him simply "caring" - something a lot of people forget to do anymore. Thanks Jacob! You deserve a raise

I paid $180 for 2 years for some kind of total plan and now nothing is covered like it used to be…read more They changed the plan around and now you have to pay for everything on top of the $180. The manager was dismissive 100% not happy with this

These folks are just wonderful there. They answer their phone with a real human.. and they come…read moreexactly on time as they say they will. Their technicians are very kind helpful and know exactly what they're doing.. I will continue using them and they are extremely nice helpful excellent people. I highly recommend this business for any repairs or buying new appliances.

We just received our 2nd appliance purchased from Richardson Appliance, a refrigerator. We highly…read morerecommend this business. Todd, who we purchased from the first time, was once again professional, knowledgeable, courteous, and friendly. Daniel and Doug delivered the fridge on time and went above and beyond to get it into it's space, moving multiple items. They were also professional, knowledgeable, courteous, and friendly. Thank you all so much!

I am so dissatisfied with my service at Aaron's and will not be returning to do my service with…read morethem every again. Not only did I have to move my stuff when I move. But I was over charged on my stuff. When I made my last payment I was told I would be making a partial payment but was charged a full payment plus late fee. Because the guy that took my payment was new and didn't know how to do his job. This is how they work. I advise to look else where when renting from Aaron's. They will rip you off.