I've always received exceptional service at Resonance. Their staff is extremely helpful and…read moreknowledgeable. When my new bow failed, they replaced it with no questions asked. I highly recommend this business.

The employees and rude and inconsiderate. Avoid at all cost. The employees are not knowledgeable…read moreand know nothing about violins.

Ive known Vic and Tim since 1988, 36 years, true gentlemen in every since of the word. They helped…read moreme get into my first PRS in 1988, as well as other awesome ESPs. My first Les Paul is a 1994 Classic that came from their store. Ill die with it. Glad to see the GG thriving for 4 decades and still going strong. Thanks for all that you do. Brett

I had a gently used guitar that Tim was kind enough to give me a fair trade in. He and his staff…read morereally know their business and treat all customers fairly. If you're looking for a guitar and a dealer that stands behind their products look nowhere else!

This review is long overdue: I had called every piano mover…read morein Pittsburgh to move a baby grand piano. I called every moving company in Pittsburgh. Quotes ranged from $450-$1,100 and the closest availability was a few weeks out. I called Jordan Dietrich and he came in with by far the best quote. He also apologized that he was booked until the end of the week....He then offered to come the next day. Superb availability. The move itself? They got the baby grand out of the house (it was down the street), into mine, put the legs and pedals back on, and inspected the entire instrument in under an hour. I was BLOWN away at this and so happy to have my dream instrument so soon. I cannot recommend Jordan enough.

this place always feels like you are a burden to the people who work there. The prices are not…read morecompetitive and the service is poor. most recent experience we called about availability of piano benches and employee answered frazzled, said call back later and hung up. why answer? why have a phone? There are plenty of stores in the area where a passion for music, the product and customers is evident every time you visit or call. Find a place that is willing to take the time to understand you and what you need; not just maximize profit or decide they don't feel like working at that moment.

Been there several times. I bought a sound system there years ago. Bought several guitars between…read moremy son and I over the years. The staff is very personable, knowledgeable and helpful. I recently traded in an acoustic guitar for a better one, (they had exactly what I wanted), and got a very fair price for my trade-in. I also like the fact that it's not a "national chain store". You get that "personal touch". If they don't have what you want in the store, they'll get it for you. I totally recommend supporting this family owned business. I'll never go anywhere else for my music needs. I give 5 stars because 10 is not an option.

I was visiting the area from North Carolina and ended up buying a guitar from this store. I think…read morethey do a good job here... Very easy to work with.... They had a decent variety of guitars - especially acoustic guitars. It's always nice to find a smaller store that knows their stuff - great place to visit and buy quality instruments. Great job Vittones Music Center!

Been going there for decades. Really good prices buying and…read moreselling. It's nice to be able to pick up something in real life and know exactly how it's going to feel. Staff is also very helpful.

Terrible customer service, unprofessional and rude. I purchased a guitar online from this music go…read moreround location. It arrived with severely worn frets that were not shown in photos or mentioned. The manager wouldn't offer any type of compensation through email and and wouldn't respond after sending a return label. When I called the store to see if we could resolve the issue without a return he wouldn't even speak to me

I'm from the west coast and was passing through on my way to a music festival. I needed some bow…read moremaintenance. Got excellent quality work, better than the last person to work on the bow. Got same day service so I could get back to playing right away for no extra charge. I explained that I had some problems with my case and Craig gave me the material and advice on how to fix my case for free. I almost never leave reviews on yelp but this experience was so positive I had to let the world know.

The owner, Craig has helped us over the yrs restring, restore & rehair my daughter's violin/bow …read more.. always very happy with the quality. I've had experience with many workshops in Miami, Michigan & throughout PA and can tell you he is professional, fair and the the turn around is great.

I got my cello back from Phillip Injeian's shop and I can't believe how great it sounds. He fixed…read moreseveral problems that I was not even aware of or did not know they could be fixed. I had a wolf tone, for example, and now it is nearly gone. Phillip has amazing experience, very special training, and the work he does in incredible. The instruments he builds are amazing, world class instruments, and he has built new instruments for some of the world's best musicians. Not only that, but if you ever get a chance to tour the shop, it's a real treat, so much to see there.

So you know not everybody loves their doctor or lawyer personally. I go to a doctor because he can…read morecure what ails me and Phil is the guy you go to to fix your Strad. I've known Phil for ten years and as a professional cellist, he has done the best adjustment on my Italian made cello I ever had from any luthier. Many colleagues say the same thing. I've seen him magically change an instrument from so-so to something remarkable. He has a shop full of wonderful instruments that range from beginner to concert artist. His own instruments are also represented. I did eventually switch to an Injeian and have enjoyed playing it. His shop in the cultural district is a cultural venue in its own right! Because he makes fine violins from scratch like a great chef.

My daughter needed her flute repaired. I was greeted by very friendly staff. The repair technician…read morewas available, and fixed her flute on the spot. It only took 5 minutes, which I'm sure isn't always that easy. In addition, I was also offered some very affordable replacement options, if we ever needed a new flute. Very thankful for the friendly and efficient service!