They tried to charge me for a mistake *they* made…read more I took my car in to get some issues fixed. I had *just* replaced the entire exhaust system, as they told me I needed to in order for the issues to be fixed. They blew up the brand new muffler in my car, did a sloppy weld job on the new one, then CHARGED me for it. They agreed to drop the charge afterward, and I would have been fine to leave it there, but then my exhaust system got damaged. Again. The explosion they caused weakened the pipe, and it came off on the interstate. I paid $800 dollars to these people, and now my car's not in driving condition because of a mistake they made. My family used to be dedicated customers to this shop. Now, because of this mess, nobody in my family will ever take their car here again. I wonder, what other mistakes did I pay for? What other issues does my car now have because of sloppy work?

This shop always exceeds my expectations! Chrystal, Kevin and the crew will always have your best…read moreinterests in mind and will provide you with awesome service. You can't go wrong this shop does great and excellent work. I wish I lived in the area, I drive 3 hours from my house to have them work on my truck. keep up the great work Copper. it's Auto!

It took days of thorough diagnosing to find the problem with my RV engine. It wasnt what I thought…read moreit was or what I was asking them to do. Instead, they found the actual problem and fixed it! They could have just done what I asked, not solved the issue, then charged more to ACTUALLY fix it! Their integrity and expertise shined through! THANK YOU!

Sam is the owner and we appreciate his work and his heart. He's honest and fair. We highly…read morerecommend him & his staff.

called ahead to talk with the guys about my list. made an appointment and dropped the truck off…read morethe night before. they called with unforeseen problem and called me to discuss. final,price was exactly what they predicted. great service, quick return. would recommend highly

I'm trying to think of something that would cause me to lower my rating from five stars to four…read more Competent, friendly, honest.

Service was amazing and everyone was so friendly and knowledgeable. Super quick and easy…read more Recommended all the right things and gave complimentary water and air freshener

Super honest and nice. Checked out a tire and charged us nothing. Great place to get work done…read more They earned my business.

I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed

Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

I sent a request and never heard back anything. The least they could do is say they couldn't…read moreperform the work. I got no response. I waited. Nothing.

Took r 66 mustang in for some repair. when Danny said could pu at 2:00, we were there but Danny was…read morenot, only his helper was there. said Danny had left. went to start car and spring snapped off accelertor because it was on wrong, car wouldn't start . called Danny and told him, he said, it started this morning. asked if he was coming back to shop to fix problem he said NO. My husband had to figure out problem, got it started wouldn't idle, he spent more time in that shop adjusting the carborator which should of already been done. Husband got her started and got her home. this morning she would not start. finally got her started, found hoses that were leaking because were not tight. my car ran better before we took, it to Holy Fix. We do NOT recommend this business. They advertise they know classic cars but we do not agree after this experience.

I took my Jeep Wrangler in earlier this week for an oil filter housing replacement (oil leak). The…read moreowner was very kind and up front with the cost of the repair! All the mechanics there are friendly and knowledgeable! I took it back today to make sure that the leak had stopped and they were super sweet and helpful! They even brought it to my job when they were done checking it out! I have nothing but great things to say about this garage and the people that work there! Will definitely be returning! 10/10 reccomend!

A few weeks ago was my first time here & I was really impressed. The mechanics are ASE Certified,…read morethe shop is clean & well kept. The price for my brake job was competitive and I was in & out in under an hour. Will definitely come back for other service needs! Now it's a few weeks later & it turned out our other car needed rear brakes & like an idiot, I went too long & needed rotors. Once again they did a great job, their price was good & they are just nice people. So glad to have found them, we now have a mechanic shop we can call "ours"!