I had an amazing experience at premier family dental. I have gone to other dentists in the past who…read morehave made me feel as if I wasn't a person but just another appointment. Premier fit me in very last minute, asked me about my previous experience with dentistry and made me feel very comfortable and valuable. They took care of my needs and went above and beyond! Thank you Premier family dental!

Outstanding, caring, gentle, kind. What can I say... we found our new dentist. Dr. Egan and her…read morestaff are extremely caring. We will definitely be back

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

I went here to have a fill done I came in at the end (April 28) for my consultation, where then…read morecame May 8th for the initial fill, 4 fills total on my right side top and bottom, super sweet service! when the fill was done i was really really numb so when i went to bite down or anything i couldn't tell my bite was uneven no worries, that night once the numbing wore off i realized that my bite was uneven and called to have them fix it, scheduled another appointment (may 15) to have them shave it down keep in mind can't eat on the right side, still without sensitivity and discomfort they shaved it down was like ok maybe better left and couple weeks still can't eat properly without it hurting, or discomfort, I was told that it would take 6 months for this to heal?! a fill? I then scheduled another appointment (June 20th) to go back and get it looked at, and went back again (June 27th) to get it shaved down by Dr Conner, which she said the previous times the shave was not correct, I left after she did it and still to this day 9/4/25 i cannot eat on my right side, i thought maybe just bruising or needs to heal, but i can't even drink or eat anything cold soft or hard on my right side :( and there charging me $240 and want me to pay. I've been back and forth with my insurance, my insurance told me to submit a corrective claim and ask Northpoint for that info and they said they can't and refuse to help so please if you want a fill don't come here.

I came to Aspin after a family member told me how wonderful they were. I have been to your Hixson…read moreoffice. After having a tooth pulled, I was asked to go over the financial plan. During my visits management changed, front staff was less than professional. Procedures were being done while there was a gaping hole in the roof. Needless to say, not sanitary. This let me to getting an infection. Then I get a notice from the "finance company" I was sticker shocked. I called Billing who informed me my insurance was inactive. I informed them it was not. She Proceeded to tell me My employer probably didn't renew my insurance. or their software showed it wrong. I called my Insurance company, and I was Active and the office didn't file the claim. I called back and spoke to the new office Manager and stated how unhappy I was. She said she would cancel all future appointments. I just got an email about an upcoming appt. I had to call to cancel it. I do not recommend them to anyone.

Like another reviewer, I've had mostly good but lately bad experience. The equipment and care and…read morepeople are nice and up-to-date. Last year I was blindsided after getting my teeth cleaned with a $2000 . It was explained that I needed cleaning, but that was not explained before I had the treatment. Well, I had the money so I paid it. I had another cleaning or two after that and all was fine until yesterday. When I checked in, she said it would be $350 because it couldn't pull up my Blue Cross on their computer, but, "we may reimburse you some of that in the future. She acted almost like I wasn't in their computer system and wanted to see my Blue Cross card again?! And then said she couldn't up in her system to verify the service. Not only that, but my appointment was at 10 AM and they called and said can you come 8 AM? Being a nice guy I said OK treated like this. I'll never go back. Perhaps this is really first as a business to make money in secondarily to provide excellent dental service, but this is no way to treat a been with them for . I would not do business with them or recommend it.

I have dealt with increasingly bad teeth due to no dental insurance for years and was incredibly…read moreembarrassed of my smile. My self esteem plummeted and it kept me from smiling and attending many social situations. When I came in to see Dr. Wentz, I was immediately put at ease. I did not feel like I was looked down on and he didn't even scold me like previous dentists have. He assured me that I would be able to smile again soon and today, my miracle happened. The weight of embarrassment was immediately lifted when I saw my new beautiful smile. The dentists and staff and Big Ridge Dental are so incredibly nice and professional. Thank you to each and every one of you. I have enclosed a before and after. Here's to the first day of the rest of my life!

From the owner: We’re a privately owned dental office in Hixson that’s been caring for the community since 1971. We…read morebelieve great dentistry starts with listening—taking time to explain options, respect your schedule, and use modern technology to provide honest, conservative care. Our goal is to make every visit comfortable, personal, and built on trust.

Best dentist and staff EVER! Dr. Bassett makes you feel very comfortable. He treatment is…read moreessentially pain free. She does what she can to keep the out of pocket cost down. Her staff is A+ and go above and beyond to welcome each and every patient. I love them all!

this is the beat dentist office in our surrounding areas...Dr Bassett and Dr Rowe are the best and…read morethey have a great staff that is always kind and very helpful..they have many years of experience and knowledge and always explain everything to its fullest...no need to ever be afraid to go the dentist there..they are amazing

Love the experience each time I go! Lauren, my hygienist, is gentle and mindful of any discomfort…read more She checks in and adjusts, but gets the job done quickly and efficiently. Also, how many other offices will make you a fantastic iced coffee for your bday? (Thanks, Leeza!). Finally, Doctors Randall and Julien are caring care providers.

Everyone on the staff is amazing! The front desk, every tech, the schedulers, the insurance…read morespecialists, and of course the dentists, Joe and Ken, go above and beyond to ensure that each patient is treated like an old family friend! My entire family has seen Dr Ken Randall for years, we even changed insurances to ensure they would still be in network! Recommend them to anyone and everyone!

Dr. Edwards is the best dentist ever. Best team- Best…read moredental care - Best office experiences. Dr. Edward's and everyone there made me feel comfortable and explained everything. They are excellent. I trust them.

Scheduling is a nightmare, often waiting several weeks or months for an appointment. Staff at front…read moredesk is nice enough but they have too many patients and not enough staff. Theres also some tension between front staff and back staff. I scheduled a filling and a cleaning same afternoon but I had to wait 35 min past my second scheduled appt for my cleaning. This is now my third time going to them over the span of 3 months (because they didn't allow the hygienist to do the gum check at the initial intake apt for xrays) when they canceled my apt because they have a team meeting. Would be nice if they could prioritize my apt instead of pushing out another 4 weeks. I'm frustrated but feel too sucked in to look for another dentist.

Very honest and very skilled! After Aspen had told me I needed a root canal and crown, I wanted a…read moresecond opinion, so I tried Northgate. I went ahead and had a cleaning and new x-ray as it had been more than 6 months. They are a little behind the times on technology, still using the scrapers instead of the more pleasant (or less unpleasant) water jets. But the dental hygienist was very skilled with it. Then she took the X-rays. Soon, Dr. Sims came in to discuss the Xrays. Rather than just telling me "you need this, you need that", he brought them up on the TV screen and went over every detail with me. I hadn't mentioned Aspen to him. When he got to that tooth, he showed me the cavity, and explained that there was no abscess. If it get it filled before it gets much deeper, I won't need a root canal. That saved me at least $1,500. He also found a large chip on the other side of my mouth, and recommended a filling. I got them both filled the next day. Dr. Sims put in the fillings and did an excellent job. It's never fun, of course, but he handled it as well as he could. They had me as numbed up as possible without putting me to sleep. One of them I didn't feel at all when he was drilling. The other side he told me was at a "nerve cluster" and to let him know if it hurts. I felt it some, but was able to get through it. The filling operation was a success! I'm happy and will definitely return! I wish I could give it 4.5 starts. Due to the old fashioned scrapers, I can't justify a perfect score, but that is my only complaint.

Dr Sims has always been thorough and professional. He saw me after hours for an emergency with a…read morebroken molar. He fixed it nicely with no pain. I have referred many of my family and friends to him and they have nothing great things to say about this establishment. Always look forward to talking to them as they always treat me like family. God bless you Dr. Sims and your staff!