Best dentist EVER!!! I love to go see Dr. Carrico! Not only does he take great care of my teeth,…read morebut he is an amazing human being! The staff is super friendly too!

He's busy for a reason: Friendly , affordable and COMPETENT. My go to guy for a tooth pull. He's…read morevery skilled with the needle, barely feel it.. His staff is great too.

Ruthless business practice. I had overslept and missed my initial appointment and was told because…read moreof this they are unwilling to perform surgery on me. Furthermore, the lady on the phone was kind enough to inform me I would have a tough time finding another place accepting my insurance down the road. I am completely stunned. I don't even drink alcohol or do drugs; I overslept because of a recent medication change. With me doing the best I can to be responsible in all areas of my life I am shocked that I am turned away for simply over sleeping one time.

This is a review i wasn't sure I was ever really going to write. Note that I was a patient at the…read morewest office before they moved to the current location. So it would have been from 2020-2022 I believe. I was in the process of getting braces as an adult which (for me) required trying to pull down an impacted adult tooth from my upper jaw. I saw the first oral surgeon at IOMSA in 2020 when he surgically attached the bracket to my impacted tooth. That surgery I believe went fine. However, a year or so later, when the impacted tooth still wasn't coming down with my braces, the Orthodontist sent me back to IOMSA for a 2nd oral surgery to have them move the bracket and remove "some more bone" from around the impacted tooth. I saw a different oral surgeon this second time. And I told her then that I didn't really want to keep trying to pull the tooth down. I would have rather just gotten the impacted tooth out surgically, and got on with my life. But she insisted that I keep trying to pull it down after opening my jaw up and looking at it. So she continued to move the bracket (as planned). However, she also continued to remove SO MUCH BONE from my jaw that it irreversibly damaged and ruined my mouth and teeth forever. After that surgery, the orthodontist kept telling me how unhappy she was with what they did to me. But I didn't fully understand the impact of it yet. And I was in alot of pain. More than was expected for that type of surgery. What I came to find out is that once that bone is gone, it's gone forever. You can't ever get that bone back in your jaw. So when the orthodontist was unable to pull down that impacted tooth even after the 2nd oral surgery, I was basically screwed. I had to have 3 or 4 bone grafts and tissue grafts to try and at least kind-of repair the damage, but it was never enough. I actually lost a perfectly good tooth adjoining the surgery site because of how much bone loss I had. The good tooth had become loose because the surgeon at IOMSA had removed SO MUCH bone from my upper jaw. And I almost actually lost two teeth (and that was according to yet another oral surgeon at IOMSA who thought he couldn't save either of them). So I went to see a different oral surgeon at that point (outside of IOMSA) as well as a periodontist who had to pull the loose tooth and was able to install two implants in my mouth, but it was really hard for him to do so because of how little bone I had. After getting the final implant crowns from my general dentist last week, he commented on how shocked he was that the periodontist was able to do the implants at all given how little bone I have left. So, my mouth/teeth are FOREVER messed up because of what the surgeon at IOMSA did to me. My teeth will never be straight and i have so much visible damage from that surgery still to this day. The implants sit high up in my jaw because there was no where else for them to go.

Dr Cooke - Horrible Xray experience must be second hand from dental school. I was told that with my…read moreMC/MK ins that I would have to pay cash for the lab fees that are charged them. I asked for code to bill ins first. Didn't have a code. Contacted ins company and was given Affordable Dentures.

great dentistry and never leaves me in pain. very caring and considerate. always greets me nicely…read more Dr. Frieda Cooke is a great friendly dentist and i look forward to coming back here for all my dentist appointments.

In the last few years I had a list of dental procedures that needed to be dealt with. I went to…read morewest 10 dental group for most of these issues and they are AMAZING. I had a root canal done by an endodontist in avon that they recommend and he made my procedure completely painless...ever let me use his phone so I could listen to music. These people take pride in the profession. I will start with the consult. 1st the front office staff is very sweet and knowledgeable about insurance. I appreciate that bc I'm in that line of work. When I went in for consult the rooms seemed small and not as sterile and I would have though. I specifically asked if I would be put under. I was told that was absolutely unnecessary due to the ease of the procedure. I explained that I have very high anxiety not just with dentists but in all things, I have a low pain tolerance, and most meds don't work on me. Normally I have to get 2-3 times the amount of numbing agent to get me numb, pain pulls I have to take double. I explain this in hopes that they will use this to consider what procedure is best for me. They tell me that I will have sedation treatment. Basically a pill and I assumed laughing gas. Ok surgery day come...I'm freaking out. I tell the front desk girl I only took one of my pills which was correct. Go back. They can tell I'm nervous but tell me I'll be fine. I get asked if my right side it being removed. Uh.. no I look over and they have another women file out. She leave this out for me to look through while she goes to figure out what is going on. HIPPA violation! Dr comes in puts the chair back and starts to numb me. I start getting nervous and ask if I can take pill 2. He laughs and tells me that's pointless bc it won't kick in in time. Side note....WHY WASN'T I TOLD TO TAKE BOTH BEFORE I WENT BACK. The point of this was to help with nerves. I starts using the numbing needles, he was rough and seemed rushed. Poked me in the lip and blamed me for it. I'm crying and my breathing is starting to scare me. They give me water to take 2nd pill. My dad walks in and in shaking so bad I can't get the cup to my face. We watch a video and he leaves. The nurse checks to see how I'm doing. I tell her bad. I'm not numb all the way and I'm having a panic attack. She gets the dr. Who tells me we will start with one and if I don't like it we will stop. Uhhhh no just get it over with. Where is laughing gas? Nope they don't use it. So dr. Gets started pokes my gum...I feel nothing. Goes to rip out my tooth. I felt that!!! He give a small shot and those right back on. It takes time for that to work. So he goes back to try and pull my tooth. I about come put of the chair bc of pain. He gets upset and says reschedule so u can go under. I told them I would be back. Dr. Howard is rude, inconsiderate of patients needs,and always seems rushed. Easy to him isn't going to be easy for me and maybe he needs a refresher ok that topic. Now I have teeth I don't need, a partially numb mouth...no good, and a sore tooth bc you tried yanking it out and nothing to help with that pain. I WILL NEVER BE BACK. LEARN BED SIDE MANNER, MAKE NOTES FROM CONSULTS SO YOU KNOW WHAT'S GOING ON, AND HEY MAYBE THROW IN SOME DAMN COMPASSION. Oh and at the end they asked why I didn't do the full sedation...thought it was bc I couldn't afford it. Uhm... well I tried and 3 of you told me it would be a waste of time. But the waste of time was me taking a day of work and needing a ride bc you think a pill is going to make me unable to drive. Thanks!!! I was so upset with the way I was treated my doctor howard. You don't treat ppl that way

My daughter went here a couple days ago with infected gums. They checked her & noticed her teeth…read morewere clean but some meds she was on was affecting her gums! They gave her some antibiotics. The staff was very nice & helpful! Highly recommended

Today I had an appointment at this dental location I had excellent service very friendly atmosphere…read morethe staff are amazing the doctor that extracted my two teeth Dr. Jong-Raye Liang did amazing outstanding extraction on my two teeth. I'm actually scheduled to go back on the 10th of April and have my remaining teeth pulled and after I heal from that extraction I'm going to get a false teeth I'm looking forward to it it's been long overdue and I just want to say thank you to the staff and to the doctor for such an amazing outstanding job. I'm definitely giving this dental location a five-star review and two thumbs up. I highly recommend it's location if you need a tooth pulled or some other dental work done check them out or if not just stop by and say hello and tell them what an amazing job they are doing to the city of Indianapolis and to the community. .

Everything! I hope I don't have a character limit... I hope this reaches someone and saves them…read morethe pain, humiliation, disrespect, hurt and stress they have caused me. I purchased their top tier dentures last year on my birthday 8 grand I went in on a Friday and by Monday I had my teeth pulled and was sent home with temporary dentures. I was completely ignored as I shook and cried scared to death in the chair as the dentist paid me no attention and talked about her weekend plans. I was sent home with no instructions and told to set up a new appointment in a few weeks. I had no idea what to expect. I lost 40 pounds over the next few months and spent massive amounts of money on glue to hold my teeth in. I regretted my decision but stayed hopeful it would get better. I was only given my top set so they did no good eating. I finally had enough and was able to make an appointment to see the next steps. My appointment was scheduled for 7 am I arrived excited to get some relief and comfort only to find out that they did not have a lab technician and wouldn't for at least a month. I received no call or anything to let me know I didn't really need to wake up that early on my day off or that I would need to find a different location to go to not to mention the planning scheduling and arrangements that I had to make to accommodate transportation. I was able to get a hold of Plainfield eventually and be seen by them. To say the least they didn't know what I had in my mouth or that I wasn't a new patient and I was going to be charged. After tears and lots of explanation they put a soft liner in and my temperature teeth were now more comfortable but I was told they couldn't see me because Avon was paid for my service and they were not. I was infuriated and felt so taken advantage of by Avon I was ashamed I had let them do this to me. When I got home I tried to call and complain but only got a recording that promised the opposite of everything I had been through. So now I have to go back to Avon to have my permeantto be made and hopefully they will eventually give me my bottom set as well. Before that my tooth broke off and it had to be fixed. They did it quickly. Plainfield that is. A week later I dropped them and they were gone broke to pieces. Silly me I assumed since they made my first ones in a weekend they could do that this time but oh no they told me it would be 3 weeks that's after I showed up for my appointment they had no one again to see me. I've lost 40 pounds now have no bottom teeth or top teeth at this point and I'd spend $8000 for the very best top-of-the-line. I've never had anything quality like that in my life. I grew up poor we struggled so this was a big deal well I was the worst birthday present in my life because I've had no job for a year and I finally got a job and I have to start my new job as a manager in my town of a very well-known business. meet my team with no teeth and they tell me there's nothing they can do to get them faster. Well that's funny because when they were selling them to me, they got me in three days after several appointments and arguing with them crying having to walk around everywhere with no teeth not being able to talk I sincerely was ready to give up. They made me want to. I'm embarrassed to say it, but I wanted to commit suicide. I was so broken by them and everything that they've done I've never seen the same dentist more than once I was shuffled around lied to used basically robbed and was getting nowhere. I've been working really hard to start this new career and things were gonna start looking up and I kept having to call off work to go to all these dentist appointments and there'd be nobody there and every day you know they would make me think that they were gonna have them ready soon and then the next visit it would be. It's gonna be two or three more weeks I finally get the set that I have to approve and the dentist is telling me if you don't like them we want you to be happy and I'm telling him I don't like them. He made no changes to it. They just want to sew it. I look like a horse with teeth, you know the picture and guess what I still have no bottoms, but they took the mold. I left With The since they gave me because I was excited to finally have some teeth and I called to find out when I would have my bottoms and they told me that because I didn't show up for an appointment that they had credited my account for $1900 back in July, but they did not and

I set my appointment online. Then I get bombarded with phone calls. They wanted a voice…read moreconfirmation of my appointment. Which was fine, but you're calling me at work. That's how I got the insurance. That's how I'm seeing you. So why the harassment during work hours? I called back to confirm eventually on my break. Get to my appointment and they cancelled due to not receiving a voice confirmation. I just walked right out. They won't be touching my teeth if you can't even handle appointments.

Excellent Staff and care. Highly recommend. Dr. Gomes is Awesome. Great overall experience.read more

The 40-some-year-old metal filling of an upper molar I had done when I was a kid broke several…read moremonths ago, and the tooth essentially broke in two but stayed in my jaw, requiring it to be pulled and an implant for a replacement to be done. Dr. Gomes got me in right away to perform the removal, and several months later he did the implant for a new crown. He told me the implant wouldn't be as bad as the extraction of the broken tooth. The removal wasn't that bad, but the implant was amazing. I had not a pang of pain, bit of swelling or drop of blood following the implant procedure. Other than now feeling a little bump in the vacant spot where the tooth had been, I can't tell I had an hour-long procedure done. He and his assistant and the staff are always friendly and professional.

I scheduled my son's first dental appointment with this location over the phone and it went well…read more They asked for my son's insurance and set up a time for him to been seen for his first dental experience with them. When we arrived they basically told us that my son, who's a minor, can't be seen unless he had a photo identification. They never mentioned that over the phone and it wasn't on the welcome email we received the day prior. It's a huge inconvenience to drive all the way back home to get an id for a minor. Instead of wasting time and gas that could've been obtained on the next visit or sent via email. I had to drive all the way back home just for my son to keep his dental appointment. After that, they took forever to see my son. Because things weren't running smoothly, I went to the to desk to make sure that his cleaning was going to be performed as we requested when we set the appointment over the online receptionist and sure enough, it was NOT in the notes! Please know that these commercial offices lack communication with the 3rd parties that schedule these appointments. Another sign of unprofessionalism: While waiting in the lobby area, the receptionist basically told another patient that his bill is past due and she shared his balance for all of us to hear. They would see him today but after that they couldn't until he paid his. He tried to explain his case but after that exchange I knew this was NOT the place we needed to patronize. This is something that should be discussed in another room. I was embarrassed for him and his wife. My son's appointment was at 8:15 am and he wasn't seen until 8:50. They took X-rays and now I'll have to come back for his cleaning. Because this is where they take his insurance we will come back for the cleaning but after that, we are not coming back for anything else. It so hard to find good service and offices that respect the privacy of the patient and our time. Unfortunately we have to go where the insurance tells us and it's hard to pick where you want to be see I could share more but overall the experience was horrible. After seeing the doctor it was nothing but charges and things they can charge us for. WITH insurance they wanted to charge $200+ dollars for a cleaning. Never again. I'd rather take him to my dentist because at least there we won't be treated like another patient they can make money off of.

If you challenge things they want to charge you for, beware, they will argue, lie, personally…read moreinsult you and gang up on you! The "dentist" being the most unprofessional "doctor" I have ever had the misfortune to come across. Admits not telling me I have 2 cavities behind my 2 front teeth (because I don't) because he wanted me to pay $900 for 3 fillings I didn't need! I only wanted the filing closing the gap between my 2 front teeth replaced, period!! I've had this done MANY times with no problem! He says he put a plan together without telling me because he shouldn't have to "dummy it down" for me. I don't think telling me "you have 2 cavities" is dummying anything down! He never told me, because I DO NOT HAVE 2 CAVITIES there' They wanted to charge me for a FREE routine cleaning! I'm SO SO glad I found this out before I had any work done. They just want your money! DO NOT GO HERE!!!!

We brought our Aunt here back in May 2019. Had a consultation to receive her dentures. The doctor's…read moreexplained the procedures and what we should expect. Some additional teeth extractions also needed to take place. The process was smooth. My Aunt is so very happy with her new smile.  I would recommend this place for those in need of dentures.

This afternoon I received masterfully made dental implants made by Dr. Shawn Cabbell. Couldn't be…read moreany happier. They look and feel great!

I have been going to Dentistry of Indiana for several years. I have also referred several…read morerelatives and friends. They are professional, friendly and do excellent work. Both the dentist and hygienist approach each patient with such warmth and care. Jonika H.

Very exceptional service so far! Welcome are is very nice and this business is family ran. My…read morefriend recommended this office because first time patients and the person who referred service get free, professionally whitening. The music in the area is very comforting. I would definitely recommend this place:)