I rented a storage unit from Premier Property Management for close to ten years, I never missed a…read morepayment, then a few times I went to my unit( I had moved an hour away and don't drive and have to wait until my kids can drive to the unit) well my storage unit had been broke into and so many things were stolen and also totally vandalized, things thrown all over and damaged, I had boxed very nice and neat all my family's things as this was a large unit and my whole family stored their things in this unit, so we all took a loss, the thieves kept changing the lock , first time we had to pay a private locksmith 200 dollars to saw off the thieves lock, the second time which was this past Saturday the Property Management had their own worker saw the new lock the thieves had put on my storage unit.I just packed what was left in my unit into a Uhaul truck and moved it to a new place. I have made two police reports about the lock being changed etc. I regret ever choosing this storage facility, they never offered a new unit the first time it was robbed, they never made an extra security check on my unit, this management company just didn't care about me being a good renter or my family belongings stored in that unit B 60. The people who stole our belongings deserve the worst karma the universe can offer to them and their children etc. I believe it was white people that stole our possessions as my family is a mixed race family and I read a review from another minority renter who had the same problem with their unit due to a lack of real security at their storage unit also. Our unit faced the railroad tracks and the metal chain link fence has several holes cut into it so anyone can push through the hole and enter the premises, we saw no cameras covering that cut up fence either. We lost items we can never get back, as I said I wish the worst karma on the thieves and urge people to understand they are taking their chances of their stuff being stolen If they choose this facility, the office personal won't even apologize for the loss, they said it was my fault as we were not checking our unit often enough like once a month , that is not written in the contract and also I have to pay the office next month for having the thieves lock cut off. The weird part is the company had changed the technology to even enter the unit's gate, I had to call to even get into the facility. Immediately my daughter was skeptical, how come I was never notified by the office about the change in how to open the gate but the thieves could get in she suspected an employee must of been the one breaking into our unit. So I don recommend this facility to store your possession. These thieves had a free for all in my storage unit a few times. I am 71 years old and I don't lie about storage units, I have rented a few storage places here in Minnesota and this place is totally unsecure and unconcerned about the thefts I experienced while renting here. Sincerely Mrs. Lee June 2026.

The caretaker lies. I waited four years to get into Princeton apartment. I asked Liz the caretaker…read moreif she would wait until I put a vacate to leave for current residence and they want 8 week notice. She stated she had to ask manager. No response. I called again one month later and the apartment was still vacant she said. I asked if she could wait for 8 weeks for my vacate date. She stated she's never had this issue and would have to call her manager and would call me back. I never heard from her. I guess the answer is no? I can only assume.

Best property management company I've rented from! Wendy has been great to work with. We had a few…read morethings that needed fixing when we moved in and they handled everything very quickly and professionally. My rent is also affordable! I would recommend them to anyone looking to rent!

Wendy Legeros has been our property manager for over 5 years now and she has been an absolute…read moreangel. She took over our property at the worst possible moment (we had a massive water leak caused by our tenants that caused widespread damage on multiple floors) and handled it with the utmost professionalism and personal care. She juggled insurance, repairs, needy tenants and an HOA that is worthless, with patience and a competence that is unmatched. She is butally honest (which we love!) and has a great sense of humor - we were so lucky to have her during that trying time. THERE IS NO OTHER PROPERTY MANAGER I WOULD EVER WANT!!!

Take you for every dime you have, and management is terrible at responding to any concerns unless…read moreit is urgent. the higher up management just ignores your call and passes it along to the property manager that you can't get anything accomplished with. Also plays favorites to tenants.

INH recently took over the management of my apartment here in Duluth MN, the Board of Trade Lofts,…read morea famous building on the Historical Register built in the 19th Century. The previous owner, EastWest, had some hiccups but was mostly okay. So the office of the new owners is in Waite Park, far away. They offered us an online portal to pay our bills, which we used to have for both maintenance & payments, worked well. The new one is garbage, seems like a scam or phishing attempt. First I tried to work out auto-payments thru my Credit Union, & it not only requested the CU's name, obvious enough, but then demanded my password to the account!! Well, I'm not going to give any business full access to my account!! Then when I tried to pay this month's rent on Monday, Dec. 2, the "Portal" didn't recognize my Credit Union, a huge network on the W. Coast, absurd. Then I tried to pay with my AmEx since that seemed the only option left. There were no terms or conditions viewable to use the Portal to pay, but I was online with Accounting trying to fix the problem. So when I did "complete" the payment, they had added a $50 "Transaction FEE" which I had no notice of!! Luckily the Portal was such garbage the Accounting guy immed. told me the charge hadn't gone thru. . . . I am ONLY giving INH 2 Stars here due to the on-site property manager, Kim, who was willing to take my payment check in the office today as she is on site. Otherwise I might have been tricked/ delayed into late payment and a high penalty charge. I would've given the scam main office one star. It is frightening how these property owners can engineer in ways to openly steal tenants' money. (I have read their other reviews, expect to be charged excessively when I move out though I wasn't by my previous landlord when I moved here in 2021.) Be wary of these people!!

I can only assume this is the same company that own J&M Property Management. Avoid at all cost…read more Moved out in October after a short term lease. They approached me about letting me out of my lease a month early if I paid for carpet cleaning and let them keep my deposit I agreed. I moved in the place was nasty sticky carpets the entire 6 weeks I stayed there. I moved out leaving it cleaner than I got it then they sent me a letter saying I owed for the carpets. I immediately responded contesting no response from them when I asked for pictures showing the supposed damage. Since I had pictures of my own. 4 months later a collection agent called me so I sent all the pictures and emails to them saying I would rather go to court. 3 Falls Apartments are not repaired all they are is slum lords.

I'm a property owner with a single property, the old family home I couldn't sell. JM was…read moreknowledgeable, helpful and very professional to myself and my tenants. I guess she set the bar for my expectations too high as since she left the property management business, nobody else compares. I've now been through two different property managers and looking for a third.

I want to Thank Natalie! She was very responsive and helped us with our issue. She saw a safety…read moreconcern and handled it. I was beginning to think we were being ignored because no one would get back to us and acknowledge the problem.

I would give them a Zero if possible. As a homeowner and a past HOA board president I can't say ONE…read moregood thing about Bullseye. You want a 2 page fee document? Bullseye is your go too. You want a Texas call center for correspondence and CS? Bullseye! You want someone to reject Certified Mail? Bullseye! Their staff is Buildium in Texas (Not Bullseye Staff but CS contractors). They don't respond or even seem to care if they do. I'm trying to review the HOA finances and they just keep refusing. I'm now involving the AG of Minnesota because it's just that bad. John Twardy is a GHOST. ONE meeting for ONE hour a year! What value! Of course our Board is Braindead. Run, RUN FASTER and NEVER EVER look back!

I've rented two separate units from this company, the first for just a few months and the second…read morefor a couple of years. First off, they will tell you that it is so easy to put in maintenance request by going online. After complaining about something three different times, I finally called only to find out that their online request system doesn't work, and then it still took three weeks to get it fixed. You will also not get much of your security deposit back. They will claim that you have put no effort into cleaning and list specifics (such as tooth paste in the sink). This will happen even if you spent hours cleaning (including a full scrub down of sink). Also, if the sewage backs up and gets on your carpet, they won't clean it or replace it or even follow up with you after the plumber leaves, I learned that one the hard way. A few months after moving in to my second apartment, I decided to clean the carpet on my own (after the the sewage backed up, bringing all of my neighbors waste into my kitchen and hallway), only to have some of the stains in the carpet (that were already there when I moved in) to have disappeared. Meaning that it wasn't even clean when I first moved in! There is a TWO MONTH vacate notice required before you move out (whether you are month to month or on a lease). I do not know of many people who will have another place lined up two months before they move out, which means you will most likely be paying double rent for a month or just hoping that you are able to find another place after you put in your notice. And before your lease is up, they will send you a lease renewal, and IT WILL BE A HIGHER RENT than you were paying before, and it will be higher than what they are advertising for new tenants. On the plus side, they do keep the common areas nice and clean and my leasing agent and maintenance man were friendly, just not those above them. I have since moved to another rental and I'm actually being treated nice, it is really wonderful.

Most unprofessional and worst treatment of any housing or business transaction/agreement I have…read moreever experienced... Buyer beware when leasing from Birchwood Apartments in Marshall, Minn.

After leasing an apartment through INH Properties at Rosewood in the Park in St. Cloud, MN, I have…read morelittle to no praises for the management of this building or INH Properties as a whole. From the very first day of signing my lease for the apartment, the landlord made myself and my roommates feel unwanted and disregarded as she was the most impersonal landlord we had ever dealt with. Other tenants that I encountered in the apartment complex shared very similar opinions of her and had experiences with her like that of my own. Each month, tenants could also expect a monthly newsletter from the landlord accusing all apartments as a whole for things such as smoking or noise complaints; furthermore, she would constantly threaten tenants' privacies with random inspections as if she were managing a college dormitory. Beyond the poor choice of building manager, I encountered three separate occasions over the year where checks cashed to INH either went missing or were processed after the due date, resulting in late fees when the checks were turned in prior to the processing due date. These missed checks and fees had to be argued and backed with my personal bank statements/scans of cancelled checks in order to have additional fees removed, which was a constant inconvenience throughout my stay. INH Properties was also unwilling to accommodate to my needs as a university student. INH Properties denied me access to installing and paying for my own high speed internet as they argued their local wifi would be sufficient for my online needs. In reality the wifi was shared between the entire facility and barely reached minimum speeds throughout the day (especially on the third floor), forcing me to put off online assignments and online workshops until the late evening. Overall, my experiences with INH Properties left me regretting my choice of apartment within the first months of moving in due to the difficulties with management as a whole and the vile property manager they deemed fit to employ. I would not recommend giving this company your business if you are seeking residence in St. Cloud, MN or its surrounding areas.

Have rented from INH for several years at various apartment complexes. They have been very…read moreaccommodating, and straight forward. I like renting from them.

We are documenting ongoing issues experienced during our tenancy at Block 25 Lofts…read more Prior to move-in, we were told the pet deposit would be $150 per cat ($300 total). Upon move-in, we were charged $300 per cat ($600 total), contradicting prior information. We were originally told the cost of utilities would be about $7 per utility per month equalling to $21 per month. The actual cost of utilities per month is $153.17 per month again giving false and misleading information. At move-in, the unit had multiple unresolved issues: an ant infestation (which we had to address ourselves), a leaking toilet, low batteries in smoke detectors, and a balcony door that does not lock and remains unfixed. Despite requesting that maintenance not enter without permission, we were awakened the next morning by the property manager entering our unit without consent. This was later denied. Due to this, we installed a security camera for safety. We were told electric billing would be handled through management. From September to March, no issues were raised. In March, we were suddenly charged utility fees, two months of electric, and late fees caused by nonpayment, without prior notice. We were also charged a cleaning fee for common areas, which is not our responsibility. While using a paid parking space, my partner was confronted, threatened with a lease violation over "attitude," and treated inappropriately despite attempting to comply. We also received a noise complaint while not home, which management initially insisted was valid until asked to verify. These incidents reflect a pattern of misrepresentation, improper charges, and unfair treatment, creating an environment where we do not feel secure or welcome. I am hoping by writing this that someone else does not endure the same issues we have or that management may work to better their treatment of tenants.

Didn't have any issues with this company until we moved out. They sent us a bill for over 4k in…read moredamages. We fought with them for months trying to get an accurate bill and to get an itemized list of everything we need to pay for. There itemized list was unprofessional which took 5-6 emails to even get one and we still didn't receive what we wanted. They had to replace trim and stated on the final move out report to "order extra supplies" which they tried charging us. 4 months we fought with them to get correct information, finally we came to an agreement to wait until everything was replaced and get an accurate bill which was 3k cheaper than the original bill. Which i personally believe they still over charged us for cleaning and replacement costs being they couldn't give us a bill from the lumber company they got their supplies from and charged us over an hour more labor than what was stated on their moveout check list. We were sick and tired of dealing with their collections department we ended up paying it to get them out of our lives. They are rude and have no idea what they are doing. I would and will never rent from this company ever again. Extremely unprofessional and not trustworthy.

I couldn't resist writing a review for Rose Ugbos at Renter's Warehouse today. I called yesterday…read morewith two work orders, and she ALREADY has taken care of EVERYTHING for both of them! :) One was completion and confirmation of multiple Section 8 property repairs and related reviews, and the other was taking care of all the finance/accounting questions and requests I had. I love that nowadays, when I need help or can't figure something out with our properties, I just give her a call and she takes care of absolutely everything. Rose, despite my many questions and work orders, you also provided fantastic entertainment throughout our conversations. THANK YOU for everything, and I hope you find some of that mysterious "rest" stuff my kids say we all need! :)

Their service is beyond worthless. RW does NOT bother with a thorough vetting process. All they…read morecare about is getting in any renters as quickly as possible so that they can collect their up front fees and rent. The renters they recommended were professional squatters that knew every legal trick in the book. RW cost my wife and I about $15,000 in lost rent and legal fees in just 4 months! Not to mention all the stress of having the squatters evicted. RW is good at collecting their up front fees and the first 1 1/2 months rent. After that, they throw you to the wolves. They even collected their monthly "management" fee for the final two months free rent we were forced to give the squatters to get them out! Stay away from this company!!

would be lower if I could don't fix minimum maintenance, don't respond back to calls, don't follow…read morelaws, try to illegally kick people out after calling health department for mold! neglect and unprofessional

trash and junk watch out theft, you trust them with your investment and they start abusing the…read moretenant. these people are sick