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    Johnson Digital Solutions

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Johnson Digital Solutions

    Home theater calibration

    Security system repair

    Johnson Digital Solutions Photos

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    8 years ago

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    Lelch Audio Video - Visit our showroom to experience the latest in home technology and design!

    Lelch Audio Video

    (7 reviews)

    See the link below for what Lelch feels is $1,000 worth of work…read more My basement already has Cat-5 wired throughout it and I wanted it to be connected to the internet. The rep showed up and looked at the jacks in the walls, saw them going into the utility room (into an outdated cat-5 switch) and determined that another rep should come out to "set it all up". I then get an email with a bid of $675 and although I felt that was high, I told them to go ahead. Another rep came out, cut off the ends of the already wired cat-5 cords, put ends on them, put them into a switch, and placed them in what I was told as a "compact" box that would make it look nice. They then tested the connections and were on their way. The next day I get a bill for $980 and come to find out every visit, regardless of work, starts at $150 and for that first "consolation" (which was the tech and I speaking for 45 minutes and the rep offering to put two covers on two outlets) costed me $335. Well that was news to me and I was not once told anything about that. The actual box that is supposed to make this whole project, "look nice" is huge, unnecessary, and actually makes it look worse. Then the rep just puts the modem on top, leaves all the old stuff still on the wall, and was done. If you feel that the value added work of testing the cat-5 connections already in the house, cutting the ends off of the preinstalled cat-5 cords, putting ends on them, plugging them into a switch, and then placing the switch into a huge unnecessary box is worth $1,000 to you, then you will get what you paid for. What a joke https://imgur.com/a/f2dzg1Y

    My installation experience, product experience (excluding the Control 4 remote), and suppprt/help…read morefollowing the installation have been solid from the entire Lelch team. To be candid, the Control 4 experience is hands down the single component preventing me from giving five stars. The experience with this device has been a challenge. I would highly recommend Lelch for their customer first approach. I would urge you to consider what exactly you're looking for out of a universal system and evaluate whether the Control 4 unit is best for your needs and design.

    Protect Your Home

    Protect Your Home

    (1 review)

    BUY from ADT DIRECT, not from any fly-by-night reseller like Protect Your Home. They called me…read moreunder the name DEFENDER. Terrible customer service. I've had a horrible experience with this company. Almost immediately the equipment had alarm triggers for bad batteries, and they said they'd come and fix it but didn't. They would schedule an appointment and nobody would show up. Every time I would call, they had no record of any previous call. Less than a year after purchasing it, we just unplugged it and stopped using it, and went to ADT proper, and they gave us the name of a local repair company. So we went around DEFENDER/PYH to get it fixed. Worse, ADT proper suggested that I call them and cancel my service with Defender/PYH. So I spent a week on the phone trying to cancel my service and whenever I told Defender/PYH that I wanted to cancel, they put me on hold and left me there. So I was unsuccessful at canceling my service. Even more, while Defender/PYH has NO RECORD of any of our 20+ calls for assistance, they incorrectly have record of coming into our home and installing ADDITIONAL EQUIPMENT, which we do not have. So we're stuck in a contract with a HORRIBLE company, we have a security system that DOES NOT PROVIDE SECURITY to our home. (Please don't rob me for saying that.) Somewhere in the process, we complained enough that they granted us 3 mos. free service to make up for the [first 3 months] that we didn't have a working security system, but they've since forgotten that and have no record of said agreement. I HATE this company. The people are rude. The service is bad. The product does not work. The reason for hiring them is not fulfilled. Last bad thing. When I hired them, the represented themselves as ADT security. I didn't even know until after I engaged them that I was not working with the REAL ADT. So we filed a Better Business Bureau complaint and found that there are MANY similar complaints. Stick with the REAL companies, not the resellers. Shame on you ADT for letting these guys represent you. My new home security plan is to dig a hole in the back yard and throw money into it once a month, and pray that nobody ever breaks into my home. At least then I'll get what I expect.

    Johnson Digital Solutions - hometheatreinstallation - Updated September 2026

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