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    Johnson & Son Roofing

    5.0 (1 review)

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    13 years ago

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    Gravity Roofing

    Gravity Roofing

    (7 reviews)

    Lawsona / Fern Creek

    Called Gravity this morning based off their 5-star rating. Some door knocking company came by…read moreyesterday and said my roof was in bad shape and needed to be replaced like pronto. You're not gonna have surgery without a 2nd opinion, so don't let someone work on your house without one either. The gentleman, Steve, on the phone was personable and pleasant. Told me they could have Hunter out this morning. Same day service .... Impressive!!! I had told Steve the story they had told me about hail storm in June 2024, Hunter took the time before coming to do his homework to let me know it was actually July. He went up and I could hear him moving about the roof, he even brought down a remnant of a previous solar pool heater that was left up there when I had full solar put in. He let me know what I already knew, my roof is fine, has some years left in it and the door knocking company was blowin smoke for an insurance payday (my words not Hunter's). Hunter was an absolute joy to have around, my dog loved him, he's funny, has an awesome personality, is personable and direct about what he sees up there. Even told me he'd bring down pictures if he did see anything. The door knocker didn't show me squat. Gravity has thoroughly earned their 5-Star rating. Looking for someone to trust with your home, this is who you call!!!!!

    Gravity Roofing and Justin were great to deal with. My roof looks great. They are very professional…read moreand friendly at the same time. All my questions were answered promptly. They delt with my HOA and the security guard in a courteous fashion. The pricing was fair and everything was in writing. Highly recommend.

    Timothy Parks Roofing & Construction

    Timothy Parks Roofing & Construction

    (19 reviews)

    After hiring him, someone came out for about 10 minutes (we assumed they were on the roof to try…read moreand match the shingle color), did not knock on the door or talk to us at all. Then we received a bill for over $1000 for work allegedly done. We contacted him repeatedly after getting Yelp messages and told him that absent proof that the work had been done (with pictures of the completed work), he was not getting paid. My husband works from home and would have HEARD someone on the roof installing shingles. He then tried to charge us $75 for a return visit to take pictures, stating his "contract" did not provide for pictures. When I messaged him that no one came to the door to say the work was done on the day it allegedly was (who does that?? - at that point we would have asked whoever did it to get back on the roof and take pictures, and they would have gotten paid that day), he said that his worker's phone was "broken" that day. If that person had knocked (he didn't), my husband would have handed the guy HIS phone and asked him to go back up the ladder and take the pictures. We have repeatedly messaged him stating if he wants to get paid, he needs to come out and actually give some CUSTOMER SERVICE by giving us proof that the work was done, and then I will hand him a check. He has not responded. Addendum: Only AFTER receiving the above review and reading emails sent to his office today quoting his own contract (which specifically states at item 4 that he will "provide" photos and warranty details after the job is completed) did he bother to respond and come back. He still did not knock on the door, but my husband saw him sitting outside and approached him to ask who he was and what he was doing (he claims he met with my husband, but my husband did not recognize him). He then sat in his truck for 30 minutes and then texted that he was ready to show us pictures - but he refused to send them to us unless we agreed to sign a "non-disparagement clause" and take down this review. Not only did he not apologize for the poor customer service already provided, he was obnoxious and proceeded to argue and be incredibly disrespectful to me and my husband, shouting, attempting to bully me and not letting us finish a sentence, and repeatedly refused to just send us copies of the pictures in exchange for payment. There was no way I was going to agree to sign a "non-disparagement clause." He has earned the bad reviews he has received. He refused to send us the pictures and drove away, claiming he will take us to court. If I could give zero stars, I would. I hope you read this message, Mr. Parks. As I repeatedly tried to tell you, (although you kept interrupting and talking over me), per your own contract, when you PROVIDE us the pictures of the work you claim was done on our roof (you could have sent them from your phone in less than 30 seconds) with copies of the receipts of the shingles you purchased on our behalf, we will mail you a check. If you had not been so hostile and belligerent, you would have had it today.

    I contact Mr. Parks about a concern with squirrels damaging our roof vent pipes. Mr. Parks came to…read moreour home and knew exactly what to do and within a day he was able to help us resolve the problem. Tim is a professional, knowledgeable and courteous individual ,and does what he says he is going to do, a man of his word. Great experience and a very fair price and I will be contacting Tim again when the need occurs. Thank you Mr. Parks

    Johnson & Son Roofing - roofing - Updated May 2026

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