The customer service is horrible and always rude. Called to schedule our pool opening - told us…read morethat they are full and they cannot take us on. Called three times to speak to the owner - never received a call back. Said they sent out paperwork over the winter which I do not believe as they have never done so in the past. No loyalty to existing customers base. Overpriced and underserviced. Stay away.

The service at Hobby's was amazing! I recently needed to learn how to care for my hot tub…read more Kristine took the time to explain everything to me. She was patient and extremely knowledgable. Hobby's had all the items I needed to get up and going quickly and easily. This company is definitely a diamond in the rough.

We have been delighted with their work and are repeat customers. Frank and Jim are incredibly…read moreresponsive throughout the project, from bid to completion. If you see their positive, five star reviews on Facebook, you'll get a better sense of how satisfied the majority of their clients are. I'd recommend them to anyone in the area.

Great experience from start to finish. They were reasonable, very clean, and completed everything…read morein less than 7 hours (yes, smaller roof - 1400 square feet) but the crew was all over the roof and did a professional job.

IT APPEARS BUSINESS OWNER MARK TOOK DOWN HIS COMMENT ON 8/12 ACCUSING ME OF BEING FRAUDULENT. It's…read moretoo bad, his comment spoke volumes and brought more to surface than my original and simple review. I just called the google assist number to speak to Paul who could not put me through to Mark the business owner. He was unavailable. Paul denied they contacted me as well. He stated that they do not use google and that he was on a roof. I have a text thread that I am uploading as proof that I spoke to the business - IT ALSO VERIFIES EVERYTHING IN MY ORIGINAL REVIEW THAT THE BUSINESS OWNER MARK reported as a fraudulent review. Please see the inconsistencies in the business owners response. This was not fraud. I was not creating harmful content against a random business. This interaction took place. I do not create false reviews. All my reviews come from legitimate interactions with the actual business being reviewed.

I wish Yelp had a N/A rating, since I never had the opportunity to work with Manzers. To their…read morecredit, they came recommended and I've seen examples of their work, so am giving them 3 stars for that. Chappy came out and discussed my project with me, and said he'd send me an estimate. Nothing. Emailed the office asking them to send and still nothing. This was a hot lead, I was ready to hire them but perhaps the job wasn't big enough so they didn't bother. However, the company I ended up going with quoted $30,000, which doesn't seem like a small job to me.

Edit: They had called and left a voicemail on my cell asking to reschedule. Wrote the previous…read morereview out of anger thinking that I was blown off. Ended up being my own fault. The owner called me and we set things right. Really appreciated the personal touch of calling me. Original Review: Called for an estimate. They gave me an appointment about a month after I called. They canceled the appointment 4 days before the date that they gave me. Their work is not bad, but their customer service is terrible. There are many many other options.

I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

I contracted with them to seal my driveway. From estimate of project to completion was pretty much…read moreseamless (no pun intended). They came out power washed my driveway and then came out a few days later to re-power wash and then repave and seal. They took a 14 year old driveway and made it look virtually new again. I was impressed at their professionalism as well as their cleanup. I totally recommend them

I recently contracted Seal-It Sealcoating for a parking lot job which included cracked filling,…read moreseal coating and stripping. It was my first experience with this company and the owners, Joe Markisz, Sr. and Joe Markisz, Jr. They responded immediately to my request for a site meeting. At our meeting we discussed the scope of the work, a cost estimate and a start date for the job. The next day, the owners arrived with their workers and I was extremely pleased with their attention to detail and the quality of the work being done. Joe Sr. and his son provided a great deal of knowledge and experience while the job was being performed and they always maintained clean and safe working conditions. They did an outstanding job and I was very satisfied with the completed project. I would certainly recommend Seal-It Sealcoating to anyone looking for a quality contractor. Michael Schinella, Sr.

I have worked in construction my whole life. MCAS did a nice job in a timely and efficient manner…read more It came down to two comparable bids but I chose MCAS because it's a family run business and I could call Mike, the owner of the company, any time and he would answer. You also have to admire a roofer who breaks off and starts his own company. I have a soft spot for those with an entrepreneurial spirit, improving the US economy. Justine was also exceedingly pleasant to deal with. Responsiveness ranks as my top priority when dealing with large home projects and Justine get full marks, always getting back to me within minutes. They didn't try upsell me or talk me into any extras, they did exactly what I asked for in a quality manner and at a competative price. The crew was friendly and fast. I only had to do some minor yard clean up after they left, which I was happy to do considering the scope of their work. Mike pays them a good wage and that makes a difference in both attitude and craftsmanship. However, the high wage can backfire on the homeowner if additional work is involved. Inquire beforehand about their additional work rates. When I was surprised with the price of the additional work (they had to replace a rotted section of the roof), Mike was happy to explain the math behind the numbers and worked with me get the price down to an amount that I felt comfortable with. Be warned: NYS has very expensive insurance and companies like MCAS have large overhead costs to cover that are added into the price of additional work, so if you think they may uncover a lot of additional work, consider doing it yourself if you have the time. Regardless, Mike was pleasant and willing to work with me. Moreover, they were honest in the scope of additional work performed and did not magically find more or extrapolate. All this is something you can only get from a successful, family run business. A corporate company would never do that. I recommend MCAS. They get full marks on everything.

Timely response to my inquiry. Professional staff. Unfortunately, with NO fault-of theirs, they do…read morenot offer the services I requested.

William was a terrific find. He is prompt, knowledgable and efficient. He did such a great job on…read moreour sprinkler system that I had him work on my daughter's system as well. I strongly recommend him and am anxious to find him more customers.

William from HydroBright Systems was fantastic. Fast, courteous service and communication was…read morefantastic. Job complete within a week and the system works perfectly. I would absolutely recommend using this company.