Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

Helpful, kind and knowledgeable! They were avato help with me in an emergency situation!read more

Sam was great to deal with, explained everything that was needed, and took care of it, way cheaper…read moreand more convenient than the dealership. A good family business In town.

I've trusted my vehicles to this place for almost two decades and have always received top-notch…read moreservice at reasonable prices. JJ is as honest as they come, highly competent, and takes great care of my cars.

Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich…read morewith our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!

My experience might be my best with a mechanic. He always answered the phone. He always was…read moretruthful with his estimates and answers. He never put my job to the side. And he fixed my car which 2 other shops could not figure out Wouldn't go anywhere else .

Dont bother renting any Uhaul equipment from this location. I made a reservation online for an…read moreenclosed trailer at the Scotts Auto Clinic on 6 Scotts Way in Essex, MA to pick up a new couch in Salem, NH. The Uhaul location in the town I live didnt have the one I needed so this location in Essex showed it to be available and open while reserving. It took my card information and I received confirmation with a transaction number and everything. Upon arrival NOBODY was there, doors were locked, nobody to answer the multiple phone calls made by myself, my boyfriend, and 2 different Uhaul customer service reps I sat on hold for 28min with trying to locate this manager because my boyfriend was sitting there literally just waiting. There was nothing in the Uhaul system stating any closure or anything for that spot so he was just as confused that not a soul was there. Customer Service was NO help, told me to drive to Salem, MA which is an hour commute from me. Asked for management for further assistance on Uhauls customer service line and was told there was no management, they had left for the day...at 1:00PM so all they could do was cancel it. So now I am stuck with no trailer, no answer or solution for getting my couch thats an hour and a half away, and 28min on the phone sitting on hold that I'll never get back. Wish I could rate it a 0 for my inconvenience and lack of any form of solution.

I went to Skillman to service my 1998 Volkswagen beetle. Andy fit me in the schedule right away,…read moreand called me to get approval on all the required repairs. He also took the time to look for some obscure parts online. I just picked up the car and it drives unbelievable. It feels brand new. I highly recommend Skillman services.

You can trust Andy to find and fix the problem at a fair price. Every time we take are car in it a…read moreclear honest and easy process. 10 out of 10, do recommend. He is busy for a reason. Scheduling out a few weeks for non emergency.

If you could love bringing your car to the shop, I would. Great experience with these guys…read more Trailer install, check engine light issue, brakes, fender replacements... they never let me down! Other mechanics told me the fender replacements was at least an 8 hour job. These guys got it done in 3. Gotta love that.

Great service from great people. We have our whole family of cars serviced here and we have never…read moreonce been let down in over 16 years. The pricing is good and their work even better. Thank you Martel's.

Kneil S. Review below sums up my experience with them to a T. I have been going there for around…read more20 years personally, my family probably 30 years. They provide the best service (customer service included) of basically any business of any kind I use. They are a family business. HONEST. They do great work. I also like doing business with pleasant polite folks. I appreciate them. They are not glitzy, but look way past that. Do you really ever trust car salespeople or mechanics? I promise you can trust these people. 6 STARS

I haven't had any repair work done here but I bring my vehicles here for inspection stickers…read more There is never a wait and they will stop what they are doing to take care of you. There is a tiny sitting area inside with a bunch of photos, articles etc. that look like they have been there for probably 40 years (I'm guessing 40 :) based on Kniel S's post he's been going there for 39 years! There are photos of the place from the early days. It all looks the same. I could go to other garages but I enjoy the ride to this place, the service and the nostalgia. Update 2017: Bought my mom a used vehicle as a gift last Winter. I brought it to Burnett's for a sticker and they discovered a brake light issue that would cause a sticker rejection. They went out of their way to call around and get the part needed. 2 weeks later my mom's car got side swiped (hit and run) in a parking lot. The damage was very minor but I still wanted to have it fixed for her. These guys did the work for FREE and turned it around in a day!

John the owner is a real class act -one of those old time guys who is both honest and competent…read more I strongly recommends his repair shop

You can feel confident coming here. John Arvo is honest and reliable and fair in price. He has a…read moregood reputation in this town and was recommended to me by one of his customers. I am so glad I went to him. A+

Great service for gas. Pay at the pump and stay in your car. Friendly attendant. Competitive…read morepricing for a full service gas station. Great experience

They quickly repaired my tire and I got back on the road. Very helpful, I will definitely be back.read more