Prompt response and reasonable rates. Small family shop that's a little hard to find but he will…read moretake care of you.

Alexis was the rep that helped me and she was very friendly and eager to help. Gave me a decent…read moreamount of options and was very relaxed about what to get. Interacting with her is a 5/5 for me.

We had locked our keys in the car and contacted Geico for someone to come out and open the car…read more They arrived in about 5 minutes and unlocked the car in under a minute. This was premium service provided by Keith "Corpsman" McKelvey. Thanks for the help!

I called and checked in with the shop to see if they had room to do a smog test on my truck, and…read morethey said come on down and they would take care of it, and that's exactly what happened! I don't think you could get faster/better service than that! No nonsense, not expensive, and easy. Thank you!!

Adam was great. It was a difficult situation but he was extremely efficient and just met each…read morechallenge without hesitation. Even though the cost for the tow was exorbitant due to the distance, we tipped Adam and he seemed surprised that we wanted to. I don't know how much they are paid, but when we get good service, we like to recognize the individual doing the work. Thanks to Adam for calmly getting us out of a very precarious situation.

We requested for a total to come since I locked my keys in the car with my kitten. Adam came very…read morefast and worked swiftly to gain access to my vehicle. He was very polite and kind! I would recommend this business anytime. They're a great affiliate with AAA.

if there were 10 stars, this towing company deserves it…read more when AAA and Good Sam and no other towing company wanted to come out and tow my 1 ton dually because it weighed "too much", All American towing came to the rescue on time and also gave a far better deal than others. I would whole heartedly recommend them over any other company (even contractors of AAA).

Watch out for this scammer! I called for roadside assistance and the man on the phone said he "does…read morenot do work for people he doesn't know." So if they don't know you, they'll leave you stranded and hang up on you. I was new to the city, how are they suppose to know you? Very unprofessional.

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

My neighbor recommended this place and glad he did. The young guys at the shop are very polite…read more And, they repaired my tire which had a screw embedded. Great job done fast and very reasonable price. This will be my GoTo place for tire repair. Will try them and sister shop for other car repairs.

August 2024 I drove my RV into tire repair shop. The rear driver side outer dually was tire flat…read more When air was added to tire the technician found air escaping from valve stem. I decided to upgrade extended valve stems on all rear tires from rubber to metal. I was assured my manager this shop had done this work before. Valve stems needed to be ordered. Process took a week and I was not immediately notified when parts did finally arrive. I called them to find parts had arrived. Returned to shop for extended valve install. I few days later I found my stranded along side of road with a leaky differential rear axle issue damage by this tire shop. I am never going back this tire repair shop again!!!!!

I hate getting flats while not near home. I was alone and not about to do it myself, but I was…read morelucky, I saw a Big O Tires near where I was. I had not used them before, but I was desperate. They were so nice. I had picked up a nail. They did not need to replace my tire nor did they try to convince me to do anything I did not need done. They simply fixed my tire. The price was super reasonable. Now it did take a minute because I was without a reservation and they had other customers, but the staff was so nice I did not care. They had a nice waiting area and that place, for a tire shop is clean. I was very happy. I am now a fan of Big O Tires.

Can't say too much because I just went in and asked a few questions but there were people at the…read morecounter ready to help