Wonderful doctor that we (family of six) have gone to for many years. He cares about his patients…read more He has recently retired and we are having a hard time finding anyone who can come close to Dr. Pod's 'awesomeness'.

Been going to Dr. Pod for at least 2 decades. All my children are now scattered around the…read moremetroplex but still go back to him. Very sharp and current on treatment options.

I've been coming here for years and I've never had an issue with the staff until today. They still…read morehave an outdated requirement that you wear a mask for appointments. However, Covid-19 is no longer as strong of an issue as it was in the past & masks are even optional on airplanes. I'm not sure what mindset they're operating under, but 1 would think they'd be less concerned about face coverings and more concerned with their staff presenting themselves as healthy.  Quite frankly, the individual at the front desk & most of the female staff look like they should be waiting in the lobby themselves.....as a weight loss patients.

I feel compelled to write a review on Yelp because there is an ugly review of Dr. Kent online when…read moreI looked up his phone number today. I have been a patient of Kent's for at least 10 years and at first just happened to call his office because he was close to my home. The first time in his waiting room, I asked a lady who was waiting what she thought of the doctor and she said she drove in from out of town to see Kent and had been a patient for 7 years. Pretty impressive. I have had quick, professional, and consistent service and would recommend him to anyone who needs a general practitioner. His office staff will book you the day you call, sometimes within 45 minutes! Kent doesn't accept insurance or medicare, which probably is why he can work more efficiently. As a self-employed person who rarely visits the doctor, I only call every couple of years when I am on the verge of death and he never fails me!

Dr Poquiz office is excellent from front desk to nurses always willing to go the extra mile for…read morethe patient, they are compassionate and kind. NP Chris Ray is excellent spends extra time with you to explain everything. i thoroughly recommend Dr Poquiz.

Good folks and a good doctor. I travel from Keller to see him. Very thankful for his contributions.read more

Dr. Smitherman has been my doctor for many years. He is a thorough physician, and he never fails to…read moretake time to listen to all of my concerns. He is a general practitioner, so he will send you to specialists to help with anything that is beyond his realm of expertise. His manner is friendly, courteous, and social. There are times that we talk for several minutes just about "life." But also understand that he "pulls no punches" and he tells you straight up what is going on with you and your health with straightforward speech. I appreciate that. His staff have always been friendly to me, and I really like Amber Kerbow, his PA. She is top notch as well.

This doctor's staff was unable to fill my prescription for insulin and test strips…read more Finally after half a dozen phone calls, they managed to secure my prescriptions. This happened every time I needed those two items. In the end they admitted they could not deal with CVS and I had to find another doctor. Beware!

I have been going to this office for as long as I can remember and had a physical 3-4 months ago…read moreseeing my current DR so she has seen me recently. I am going fishing this weekend and asked for a motion sickness patch to be prescribed over the phone without appointment and spending 125 dollars (HSA insurance) but was denied. So I need to go pay 125 dollars to tell DR I am going fishing and need a patch....this is not patient care, this is a money grab. There is literally nothing more to say than I am going fishing........spending 125 dollars and taking time off work to go spend 10 seconds is total BS....gonna take my blood pressure and put me on scale to justify that crap? Beyond pissed. I will find a place that cares more about me and my time and less about my money.

I love coming here to see Dr. Humphries. She is super nice and helpful. I just hate that sometimes…read moreI come u make a appointment and I wait longer than usual. Once I waited 2 hours I almost walked out. I realized to book right at opening and be there first before it opens for you to get called in quicker. Nonethless, the nurses and workers are super nice,friendly,&helpful.

- A MUST READ BEFORE YOU GO HERE!!! I've gone through THREE!! Surgeries here so, I think I can give…read moreyou the most authentic and honest insight on this place. The first two surgeries were basically flat foot reconstruction surgery and the last one was to take out a plate that was bothering me from my first surgery. When coming here you have to interact with Ms BIANCA. She is one of the front desk clerks who is amazing! She greets you by name when you walk in! I love how she's very personable. I never know how she remembers all these patient names. But yes outstanding customer service. I love her! Next up is Ms. CATHY who takes you back and gets your vitals. She is always nice and makes sure she listens to any concerns you have. She always seems to be in a great mood and you can really see she cares about her job and her patients. Next comes my surgeon, DR. BHAKTA. Now when I first met Dr Bhakta it was very quick. He was not very personable or great at listening to ME. I believe this was because he had serviced my dad brother grandpa you name it. i think he believed he knew that I needed surgery. He was not so great at being patient and listening was not there. I felt like he held my life in his hands my surgeries did not go as planned and I feel my life has been forever changed. Words cannot express how this process has been for me. Let's move on to one of his assistants Ms AMBER in my experience she was the absolute worse. She took out my stitches for my first surgery and was not gentle. She made remarks about how many incisions I had saying "wow he sure cut you up like meat" and continued to laugh at my pain while taking my stitches out. She never offered to console me or stop she thought my pain was hilarious. I noticed one of my incisions were not healed and bleeding and when I brought it to her attention she brushed it off and put a cast on me which later turned into a infection. highly do not recommend her for anything. The only reason I feel she was nicer taking out my stitches from this last surgery was because she wanted a good review. She was kind this go around and even offered to help put on my boot which she has never done in the past. Quite frankly I feel she acts as if she doesn't want to touch you sometimes. I just don't recommend her at all! Moving on to therapy Dr. STEVEN is AMAZING!! He is very personable offers very genuine advice and listens to all your concerns. He answers every concern and question you have thoroughly and knowledgeable. Last but not least My good sus Ms. SHAY I love her. I owe all my recovery to her. There was days I truly wanted to give up and just not push through all of this but she not only encouraged me but pushed me to do and be my best! She is truly a gem. She was very relatable understanding and answered all my concerns professionally and when she didn't know she always got the answer for me. I didn't know that therapy was a key part of this process until she came into my life and I'm truly grateful for her. Overall some of the front desk ladies could get a little more training in professionalism and being more genuine when dealing with patients concerning payments or scheduled appointments. I work in customer service myself I know it can be frustrating but I pride myself in making sure every customer has a great experience. I would not recommend this place! I am still currently in excruciating pain every single day since my surgeries!!

I've seen Dr. Jasper to fix ingrown toenails on both great toes. Did them about 4 months apart. He…read moreis very professional, highly skilled, efficient and has a way about him that just makes you comfortable. He gets 5 stars and I would recommend him as a Podiatrist any day of the week... The office however... more so their scheduling leaves a lot to be desired. For each of my procedures, the doctor wanted a follow up (f/u) visit 2 weeks after. However, they jam pack their schedules such that it is almost impossible to have that f/u on time. After the first procedure, I was able to secure a f/u appointment three weeks after the procedure. As for the second one, they scheduled me about 5 weeks out! I informed them that I needed to get in at the required 2 week time because I would otherwise be unable to make it as was moving 4 weeks after my procedure. They said they would call me if something opened up... they called me after I had already moved, so needless to say I never got to see the doctor after the procedure. The reason for the 3 stars is that I understand they're running a business and try to get people in for procedures. That's all good and fine. But the people you're having these procedures on need regular follow ups to ensure everything is healing well! We're people! With lives!! You can't just call us and expect us to drop everything on short notice. That's why appointments are made, so that we can plan accordingly. For me, about a week and a half into my healing, my toe started to pus up. They did not have any available appointments. So, I had to turn to other sources to obtain the necessary treatment. Thank God everything is now healed up fine, but I really wish they had a better system for scheduling follow ups.

Love Amy!!! She's the best!! Unfortunately, I will look elsewhere as the staff/medical assistants…read moredo not take refills seriously and will not answer the pharmacy for days. Leaving me without my prescription for my dosage. Missed my weekly dosage because of unconcerned staff. I shouldn't have to call the office 3x daily just to see if something has been sent to the medical assistant. Shannon will also hang up on you. If you have a serious medical condition, please don't go here.

went to see Dr Thurmond after coughing all night on 12/31/24…read more The lobby was not full and I was called back to a room. I was then told by the nurse that the doctor was booked up and could not see me but could call in some meds for me. How could he know what meds I needed if he did not see me and listen to my chest? I had been to this doctor several times before and was not a new patient. I ended up going to Baylor Scott and White ER, who determined I had pneumonia and congestive heart failure. They kept me overnight for observation while I was on a heart monitor. I would not recommend this doctor - he does not seem to care about his patients....

I was really hoping this office would work out. Dr. Rogers is very kind, empathetic, and…read moreunderstanding. She is a great primary care physician. Her office is clean and comfortable. I really liked her. I appreciated that she has early morning and Saturday hours. However, it is almost impossible to communicate with front office staff. I needed a PA for a prescription and was told it would be done the next day. I followed up with my insurance, who hadn't received anything, and reached back out to the office. I had a hard time getting through on the phone and voicemails/portal messages went unreturned. Eventually, I got a hold of someone who said it would be done that afternoon, but it did not, so I was back to square one with communication. This process repeated over and over. It took several weeks to get my PA, which would not have been a big deal if they had just communicated with me. Unfortunately, the communication difficulties were too frustrating and I switched providers.

My name is Laurie Wright and YES i do recommend Dr Rogers I have referred several people to her…read more She is so caring and she listen to you she does not make you feel bad for coming in, she is ALWAYS hospitable.