I love going to this doctor... and I'm not one to want to hang out at a doctor office. Dr…read more Burzynski has been my personal doctor for over 20 years. She had a special service that allows you to contact her whenever you need her. If able to help you without going to the office, she goes above and beyond. She had discovered all of my food allergies too, helping me live a much better life.

I had seen Dr. B for 2 years a while ago and she was one of the best doctors I've every seen…read more Finance were the only thing holding be back from continuing with her. But you would very happy if you choose her to be you doctor.

I have to give you all a back story before I get into my review:…read more When I lived in Arlington, I came here for regular check ups and such. Until one morning my leg was hurting really bad. I went in for a morning appointment the next day and Dr. Hale told me it is odd that a 25 year old man would have this but he said I had a blood clot. I just got back from Europe and on top of that I just started a new job were I had to drive an hour one way. He said a lot of non-movement can do this but it is rare in young adults. He told me to go to the ER right away. I went practically next door to the ER of the Arlington Memorial (I think) and once I got in the doctor told me that if I would have waited 1 more day, I wouldn't have woken up. I could have been dead. I owe Dr. Hale for telling me to go to the ER at that moment. They were able to have me stay in the hospital for a few days all medicated up and I left a few days later. Now that was 5 years ago. I went back yesterday, because I had a bad pain in my back for picking up my son off the floor. He remembered me from what happened before and he told me that they can run a new test on my blood that can detect if a blood clot can happen again as far as history and what-not. Most doctors probably would not have even mentioned it. Anyway he gave me pain medication for my back and asked me to call him is I don't feel better in a week or so. I forgot to tell you that I live in Valley Ranch, which means I had to drive an hour there and an hour back because of all the accidents on the highway. But, for a doctor to not only save my life ( to a certain extent) but to give me info on another blood test that can help predict if this would happen again is amazing. Its a really small office and the people that work there are super nice. I would like to thank all of them for the continued amazing service. I will be back if any ting else comes up. He is worth the trip even if you don't live in the area. MZ

In all my years of going to various types of doctors' offices, Pleasant Ridge Internal office staff…read moreis by far the worst I've ever encountered! I really liked Dr Theresa Stretch and the people in the lab. My issues are with the person that answers the phone, the people working the front desk, the person in charge of referrals and the medical assistant; they are all incompetent and uncaring. I waited two weeks before calling about my referral and I was given a name and number of a doctor that did not exist at that practice and they did not have my name on their referral list. I found another doctor and her staff sent my release of information and it took almost 2 weeks, numerous phone calls, unanswered messages, and finally getting Dr Stretch involved before the information was sent to my new doctor. Do not go there ever!!

If you are going for annual physicals and routine exams and don't care what kind of service you…read moreget, this is the place. I was truly ill and not only got the wrong diagnosis, but got no treatment. Switched to Family Healthcare Associates and got a diagnosis and appropriate treatment within 3 days. Pay attention to the majority of negative reviews.

The receptionist is terrible. When I asked to send me invitation to patient portal and she said…read moreI'll send you reset password without listening to what I said. I said previous 3 times other staffs said to send me link but didn't happen. Anyway, I still didn't get reset password link or invitation link to patient portal. Dr Nguyen is great doctor but these frontline people need to be trained with proper customer service or hire people with better customer service!!!

Good doctor. The front desk don't even say "hi" or anything. She looked at me like..."what do you…read morewant?" I said I I need to check in. She replied " sign in". Well duh... I would sign in if they would have a pen up front. Rude. If it is not for my dad liking this doctor, We would definitely switch to another place immediately. Her whole demeanor is terrible. I don't know how did she pass the interview.

Dr. Jones is a great and caring doctor. She wants the best for her patients and helps them achieve…read moretheir health goals. She is very kind, encouraging, and a great listener.

Dr. Jones is amazing! She listens, she explains everything, she cares. She keeps meds up to date…read moreand will review changes she makes with me. She is responsive to questions and will return phone calls and follow ups are are done asap. Her office also is responsive to patients calls /questions. I'm blessed to have found her... and the office in Grand Prairie, has a lot of parking space... !

no where online , in person or in new patients forms does say you can not bring children !!! I have…read morean infant and I'm a sahm with no help trying to been seen for my preexisting health conditions that have been unmanaged. my health should've been prioritized instead of focusing on my child that was doing absolutely nothing they were not a distraction !!! Especially since one of my reasons for coming was covering postpartum anxiety and depression I felt absolutely terrible leaving this place and broke down in tears feeling defeated for trying to get help for myself so I can be a better healthier person / mom mustering up the courage to get help is hard enough to do alone then to chew me out because I brought my kid at the end of my appointment was so distasteful I felt even worse than before walking in.

New to the area and looking for a doctor you feel you can trust and find a staff that is friendly…read moreand helpful is no easy task. We finally found it here with Dr Okolo. I was able to get back-to-back appointment times for my husband and I to be seen on the same day; we were also seen together. Dr Okolo was very patient with us as we answered her questions and provided the latest test results from Kaiser Permanente's app. It was also very easy to get refills on current medications I had run out of before our next follow-up appointment, which she easily scheduled with us.

I felt I had to leave an honest review after reading all the one-star reviews…read more The front desk staff, MAs, phlebotomist, and all other staff members I've encountered have been nothing but helpful and patient. I used to work in a physician's office, and I have seen how demanding and ridiculous patients can be. Doctors cannot break the rules of medicine or go outside of the insurance restrictions to refill prescriptions, just give a patient what they want, or see patients who are behind in their payments. Dr. Truong (and every single one of her staff) has been kind to me. They are all races and backgrounds and ages, so the discrimination accusation below is unwarranted. I am white. Dr. Truong is Vietnamese. Some of the staff are Hispanic or African American. I have gone to Dr. Truong for only two years, but two African American friends of mine been going to her for years and never had any complaints. It is slanderous to make that accusation. How a patient speaks to staff can get them dismissed from a medical office, and I applaud any physician who stands behind their staff. Since the pandemic, people have become more demanding and just plain awful. Try working a front desk in a medical office for one day and you will be buying flowers for these ladies to compliment them on their skill and patience. Grow up, be kind, and be a patient person.

I have been a patient of Dr. Sherley Armath since 2019. During the first year of my care, she was…read morekind, attentive, and made me feel valued as a patient. However, after the COVID-19 pandemic, I noticed a significant change in my experience. I increasingly felt like I was just another number rather than a person receiving individualized care. Over time, I found many of our interactions to be lacking warmth and compassion. At times, her communication came across as borderline rude, and I perceived an attitude that felt dismissive and superior rather than caring and respectful. I tolerated these experiences for quite some time because I valued the continuity of my medical care. Unfortunately, I have reached a point where I can no longer ignore how these interactions make me feel. A strong patient-provider relationship should include professionalism, empathy, and human connection. In my experience, those qualities have been missing. In addition, I felt that I was charged for various services in a way that was not always clear or expected. For example, if I scheduled an annual physical, I sometimes had to dispute the visit in order to receive the required preventive care, and then make another appointment to address additional concerns. I was also charged for services I understood to be covered by my insurance. As a result, I either paid for vaccines or received them elsewhere. I am deeply disappointed because I believe every patient deserves to be treated with dignity, kindness, and respect. While I appreciate the medical care I have received over the years, the lack of compassion and meaningful human connection has led me to question whether this practice is still the right fit for me.