Dr. Goodman, Ted, Yajaira and his team are amazing. They are all kind, patient and very attentive.read more

It wasn't recently but, while my family was under his care, there was not one thing that slipped by…read morehim. I only wish he was still in Copperopolis.

Horrible from just trying to make an appointment with ill - inofrmed receptionists to filling out…read morePAGES of non related information that never even got transferred to the MD and you get to fill out again. The NP was 30 minutes late and I can see why as she is only glued to the screen taking in more non related information. while also reciting other non related medical trends. I never received the simple treatment I came in for. I would be horrified to actually need medical treatment from this office. This office is a Poster Child for how lost our medical system is.

Mediated and rationed health care is alive and well in Marin County. I started a few years ago with…read morea popular PCP, who did ok at handling things until she announced she was leaving marin and the practice. After that I was assigned a new doctor. The young doctor I got doesn't seem to have read my file or done any reading on my conditions, and outright dismissed several suggestions I made. It felt like "you're old get over it", kind of deal. I have several chronic conditions, including a serious side effect from a medicine prescribed by my endocrinologist, who also left the practice shortly after accepting me as a patient. I have received virtually no help in managing them, instead being bounced from specialist to specialist; I might as well not have a PCP. My sense is that these PCP's are seeing so many patients, and given so little time to consider or discuss, that they aren't able to keep up with driving the bus on coordinating patient care. Add to that their terrible phone system, and what seem to be poorly trained office and insurance teams, and I'm sad to say that I suggest you get health care at a different practice.

If anyone is looking for DR. MURPHY, he is in Mill Valley…read more It's awful what has happened with the moving around from Prima that became UCSF and then back to Sutter; he's back in private practice and taking new patients. When I went to his new office he was greeted by every patient with hugs, tears and gratitude; Dr. Murphy didn't abandon his patients as these large companies would have you believe. I hope he can reclaim his NAME on YELP. Here's the information for his office: Lynnette, We are moving! Effective March 2nd, 2020 the office will be located at 279 Miller Avenue in Mill Valley. We ask that patients use street parking and reserve the lot behind the building for our patients with a disability or mobility issues. The office will be closed February 28th, 2020 to accommodate the move. We look forward to seeing you in our new office. Please contact us if you have any questions at 415-388-2801.

Tim, You were my…read moredoctor for many years beginning when you were practicing in your office on the west side of Novato. I trusted your advice and treatment and you were a fantastic, friendly doctor. Then one day you vanished. No one at Sutter Health would give any information about you. I was deeply concerned for your well being and have wondered, off and on, to this day what caused your disappearance. I moved on out of concern for my ongoing health issues to Dr Hence in Petaluma, and i have since moved out of state now using Integris which you once told me was a great medical organization. I am pleased to read reviews that you are practicing again and I can finally put my concern about your disappearance to bed. Ron B.

I really liked Dr. Glatt but she retired in 2022. After that, yes, it was difficult to get an…read moreappointment. In 2023, Sutter closed the Novato office. Now, if you live in Novato, you have to drive to Sonoma County (Petaluma or Rohnert Park) to see a doctor. I am planning to switch doctors, don't want to drive when I'm sick.

Stay far away from this doctor -- she might, for example:…read more * miscategorize your visit and not provide basic care so you have major out of pocket expenses; * forget she's ever seen you before, not review your patient records, and then ask you to fill out new patient forms on a repeat visit; * tell you she has no expertise or knowledge of an ailment and will need to refer you, but yet spend the entirety of the remaining time being overtly rude and skeptical about something she just told you she knew nothing about. She's a giant headache, this one, and not worth even a copay (if you are even lucky enough to get that option with her). Nope!

I am out of town with my family and my son needed to be seen by someone for an infection and this…read moreurgent care was about 40 minutes from where we were staying (closest urgent care) and I made an appointment and we arrived right on time and were seen right away. The woman at the front desk was helpful and efficient. The intake nurse was friendly and easy to talk to and finally Colette the PA that we saw was reassuring, thorough and very kind. She immediately called in a prescription to the closest pharmacy and that was quickly filled. 10/10 would recommend this urgent care.

The receptionist was wonderful from booking the appointment to checking in, it was a breeze…read more I went to this place on the suggestion of my primary care office due to a reaction from a pneumonia vaccination I had on Wednesday. I'd used ice, benadryl cream, taken my prescribed anti inflammatory medications, and then used heat per the nurses advice at my PCP's office. THEY told me if the injection site continues to get bigger to go to Urgent Care. I marked my arm in the morning to keep an eye on it, the area grew from 3 inches to 4 in about an hour, the injection site is hard, hot, and itching. The person who "treated" me suggested ibuprofen (I'm already on a prescription anti inflammatory medication) and hydrocortisone cream (Benedryl) and marked my arm again. She said if it gets worse go to the ER!!! WHAT?? I went there for treatment as my PCP suggested due to my complex medical history. Let me be clear, this was not treatment, this could have been an advice line call. They shouldn't bill my insurance or me for this visit.

Good doctor but holds your BP meds hostage if you dont come into office by a certain date... even…read morewhen you have appt set. Then u have visit and are told keep on meds. You go to refill to find the meds are still being held hostage. At this pt, the bp is off the charts... holding meds hostage is just wrong. Not releasing them from hostage is a danger to the patient and irresponsible!

Dr. Kassis is wonderful, but she is no longer at One Medical. I wish she was still there, she was…read morekind and really listened to her patients. I felt I was in good hands with her.

I saw Dr. Kassis upon finding out I was pregnant. I had gone to another One Medical location in the…read morecity, and had possibly the worst care I've ever received from a medical provider there (but that's another story), so was feeling overwhelmed and a little lost with the big news. My appointment the following morning with Dr. Kassis was just what I needed. She was able to provide great advice, references and general support, and although wasn't accepting new patients, was willing to take on our family. We will be bringing our baby here when she's born in March, and it's comforting to know she's already in good hands!

She provides times and answers questions in great detail. We tried a few medications for my medical…read moreneeds and while they were not what I needed I appreciated the detailed information and care. No issues in understanding her, as she is articulate and well educated. She also does not rush any appointments. I am looking forward to continuing with her as a PCP. Her care is high value and well informed to consider all options. I self advocated for many things and felt supported. Her quality of care is excellent imo.

This doctor does not listen to patient's concerns. She comes across as very condescending, tried…read moreto steer me towards Fullscript for supplements which she may receive commission, and dismissed my request to order add'l screening for breast cancer due to a letter I received from the radiologist who read my mammogram and suggested it. I provided the letter but she didn't read it, only said it wasn't necessary. She is also very hard to understand. We need to be advocates for our own bodies and have a doctor who supports us.