I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

Dr Van Le has an amazing staff Melissa is the best , she…read morewill always have kind words and a flexible schedule to get you in when it's best for you. Melissa also will help you keep on time with a phone call prior to your appointment. Ashley is the best in the business of being detail oriented, takes her time and goes the extra mile when cleaning my teeth today 8-20 is her birthday Happy Birthday Ashley !!! Ariel is another five start service provider in this office and her smile will brighten your day every time you see her. I have been going here since 2014 and doctor Van Li always is super kind , helpful and friendly. High quality is the norm here.

My insurance paid for a denture that they had a lab make and they did several adjustments to it and…read moreit never was right and still cannot be worn or used but because they got paid my insurance won't pay for another one. Not true patient care. The staff may be nice and friendly of course to get business but they know they did not provide the service they got paid for.

This was my first time visiting and it was a great experience. I have never left the dentist in a…read morebetter mood than when I arrived until yesterday. The receptionists were so friendly and inviting. I felt very informed during the entire exam. The hygienist and the dentist were both very thorough and I think all my previous dentists have failed me up to this point. We decided on a couple next steps and they were able to get all appointments scheduled and provided a cost breakdown on what I owe at each visit. Overall, highly recommend!

I have gone to the same dentist for 40+ years. My Dentist sold their business so I decided to make…read morea change. David Wood was recommended to me. I must say that my experience couldn't have been better, it was fun, professional & efficient, five stars.

Very professional and human. I walked into their establishment and was greeted with a warm welcome…read more They were professional from the front to their dental rooms to leaving. I would highly recommend any of my friends and family who need a dentist. They made me feel welcomed and comfortable.

From the owner: Complete Dentistry for Children and Adults Cosmetic…read moreDentistry Invisalign Implants Laser Dentistry Dentures/Partial Dentures

Best practice ever. I've been a patient for decades. I wouldn't go anywhere else. Have never had a…read moreproblem or bad experience.

great service and very personable hygenists Would definitely recommend wait times…read more short

I had a great experience here! The staff was friendly and made me feel comfortable right away. Dr…read more V was thorough and took the time to explain everything. I left feeling well cared for and informed. Highly recommend!

Hands down the best dentist on Pendleton Pike. I went here with my kids; the staff was amiable and…read moreresponsive. The understanding of the treatment and plan was extraoridinary

Dr. Power (great name) runs a great office. The receptionist who I have interacted with has been…read morefantastic to talk to and seems to be killing it at her job. The office is clean and organized; simple but aesthetically pleasing. They schedule appointments appropriately so that there is little to no wait, and the level of care exceeds expectations. Personally, I have a slight skepticism of advice given by medical professionals but, to me, Dr. Power seems like an honest dentist who doesn't recommend unnecessary treatments. I'm really happy with Red Hat and genuinely look forward to dentist appointments here, believe it or not.

De. Power does solid work with expertise and without doing more than is good for the long term…read morehealth of your teeth and gums. Pleasant office, personal care and good, responsive communication.

The staff was amazing, knowledgeable, kind, and compassionate. By far the most pleasant root canal…read moreI've ever experienced.

The staff of University Avenue Dental network with Dr. Greg Pyle are those who truly do go above…read moreand beyond a typical "visit to the dentist." They are always on point with whatever issues may arise, and for the past 10 years, there is no one else I would even consider to advise and treat my dental conditions, especially as I'm now an official "senior citizen." LOL They truly are concerned about everything attached to the jawline, including headaches, sleeping issues, and disease prevention.

During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

I had been to Emergency Dental in the past but never had I walked out of the office being told I…read morehad 12 cavities. My last visit they said I had 12 cavities. I thought they were lying and just inflating the number like a dental practice that scams people for money. Well I think they are a dental practice that scams people because I went to see a dentist my friend recommended and turns out I only have four. Yes I still have cavities and that's not good but Indiana Emergency Dental tripled the amount of cavities I had. Not sure if they thought they were being nice to "get it out of the way before it's worse" but in my mind there is nothing nice about inflating the number of cavities I have just so you can walk away with a big pay check. On top of this I went to School with the receptionist and how cool is it to walk out of the office saying hey I remember you and now you know I have 12 cavities when it is actually four. The only reason I would ever come back to this god forsaken place is to tell that person that I didn't have 12 cavities, just four. So I do not recommend coming here. Big probability you're going to pay for a procedure you don't even need. But hey it's 2026 so if you're down to get scammed because you think it's fun that's your choice and it is definitely Indiana Emergency Dentals choice as well! Tata!