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    John Vance GMC

    3.0 (4 reviews)
    Closed 8:00 am - 8:00 pm

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    John Vance Auto Group

    John Vance Auto Group

    3.4
    (33 reviews)

    I reached out to John Vance auto as I was interested in a vehicle they had at their Guthrie…read morelocation. I live in Missouri currently but am from Tulsa. I reached out and Erik(salesman) reached back out, I set a day aside for me to come to the dealership to test the vehicle I was interested in . When I arrived at the dealership, (after a 1.5 hour drive) I was told they didn't have the vehicle on the lot and that it had been moved to their Woodward location. Which was 3 hrs from my family's home. All in all I sat at the dealership , for over three hours, when we came to an agreement that the salesman (Erik) would drive the car to my home in Tulsa and let me test drive it after he got it from Woodward. I did decide to purchase the vehicle. But when Erik, arrived I asked about paperwork, and he said "there was only a couple things that needed to be signed" well several days later I get a call from the finance person Luis and he states I didn't have the paperwork signed after I was told , there was nothing else to be done the day before. Everything else was sent to me electronically but then the links didn't work. Overall this has been a pretty frustrating experience .

    We bought a Gladiator here today and were super pleased with our salesperson, the sales manager and…read morethe entire process. Tim a/k/a Skinny was a pleasure to work with. He was honest and made the buying experience as pleasant as a vehicle buying experience could be. Definitely recommend for an honest dealership!

    John Vance Ford

    John Vance Ford

    2.3
    (15 reviews)

    If I could leave less than 1 star I would. The sales lady is money hungry and doesn't want to do…read moreher job and she puts HER issues on her customers rather than taking responsibility for her work.

    The service department of this dealership is a sham. They had my 2024 F150 Hybrid for 2 weeks and…read moredid nothing. They lied to my face about it as well. I dropped off the truck with 18000 miles on it because it totally shut down will driving. I was told by this service dept that only one tech knew how to work on this type of truck. However, each time I tried to talk with him they would tell me he was "out to lunch". I got FMC involved and they told them the same thing when they asked to talk to the tech working on my truch - "he is out to lunch". The caseworker at FMC advised me to seek out another service department and thankfully I was able to get it to one and they went to work the very same day I delivered it. Vance Ford Service Department continually lied about the issues with my truck as well as when I did go to look in on it had it parked unlocked on their back parking lot. They couldn't even find the key when I asked for it. I have never had such chaotic service from a dealership in all my life. This department works on deception and come to find out they are extremely incompetent. The person I was stuck with was Scot and he continually manipulated and lied about the status of my truck. Had I not got FMC involved my truck would still be sitting on their back lot. I drive Ford Trucks. Needless to say I will never be back at Vance Ford in Guthrie nor any other dealership that bears that name. Beware of this dealership my friend!

    John Vance GMC - car_dealers - Updated August 2026

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