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    John Vance GMC

    2.3 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    2 months ago

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    John Vance Ford - More SUV's and cars

    John Vance Ford

    (14 reviews)

    We were traveling through Guthrie, OK on a trip with our travel trailer. A part broke on our Ford…read moreF-150 that assisted with the RV brakes. We were definitely in a bind, and were even more stressed out due to a hurricane heading straight for our home in Houston. My husband and I went in prepared to be angry and fight (because that is what we have to do to get anything done at the dealerships in Houston), and discovered that was unnecessary. They fixed our problem without hesitation. It was covered under warranty, no problem. They even had the darn part in stock! And, then they provided my husband with a new key because the dealership that had sold us the car in Houston, never fixed the key, as promised. They were friendly, helpful and understanding. Then, just as we were leaving, a woman pulled up in a rental car (she was just driving through, as well) and was having problems with her TPMS light inside the car. When we left, she had pulled her rental car into the shop and they were checking her tire pressure-a car that wasn't bought from them, had nothing to do with them and a woman who would probably never be back. They were just being nice. As far as I am concerned, every Ford dealership could learn a thing or two from these wonderful people. Thank you, thank you, thank you!

    Most horrible experience. An 1 hour turned into 2 1/2 hour wait . So disappointing. Never again …read more While whil waiting talking to another unhappy customer . Time for a new service advisor and staff if you want to stay in business!

    John Vance GMC - car_dealers - Updated May 2026

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