Last night my wife and I returned to JTF for the first time in a long time, and saw many differences. These are the focus on my review. First, we were with a special group that had sold tickets and were to be seated together in a designated section. As there was no guidance on the tickets, and since JTF owned the section we would be sitting in, we asked the gate attendant. After having to repeat the spelling of my name 3x (it was also on the ticket printout we handed her) she indicated that she had no idea of what we were talking about. She failed to radio/contact a supervisor to help us.
Next, we decided to stop by the snack bar and pick up two burgers and were told that they don't sell them without a package deal (Burger/fries/drink). $15/each with poor quality on the fries and burger. Of course, when we asked for cheese burgers, the counter person disappeared for a while and came back to tell us that the cheese had not had time to melt on one of the burgers and seemed quite confused on what to do. All the while we had people reaching around us and between us to get the condiments which were, you guessed it, placed between us and the person waiting on us. The lines on either sides of us waited on many folks while we were stuck with our struggler. It appears that they don't really have a system. I have been to many ballparks over this years, including this one, why was this such a hassle? Is this the "new and improved" method? Finally, to relive the staffer of what to do when cheese won't melt instantly on a burger that had been sitting in a warmer for who knows how long (or so it tasted) I told her to not worry about it and just give it to me as is (how did I ever survive decades of BBQs where you tossed the cheese on at the end and ate it?)
Balancing our two meals ($30+ for about $5 worth of quality and service) we found some seats and began eating. Fortunately a couple of the members of our group walked by and told us where the group was (why did the person on the gate not know this, she was getting paid, or why was this not on the tix?) Anyway, we finished our food, found our group and enjoyed the game and comradery. The staff of JTF didn't miss the opportunity to send by someone to take seat orders and deliver food, a good touch.
All and all it was nearly an $80 evening, and as I can hang out with these same folks at other events, perhaps not one I will do again any time soon.
BTW, the home team won! Go Nuts! read more