I requested to have a new Moen Kitchen faucet and soap dispenser installed. Micheal came and took…read moreout the old faucet and started to install the new faucet and dispenser and noticed that two gaskets were missing from the package. He was very patience and agreed to come back in the afternoon after I was able to get the missing gaskets. He did come back and finished installing everything perfectly. He was very efficient and left the work very clean. There was no extra charge for coming back to complete the installation. Thank you !

This company are most suitable for a recent lottery winner. I felt like I hired a big name Bay…read morestreet law firm at hundreds of dollars an hour. My toilet leaked, the floor gasket is bad. I am older and not feeling well that week. I should have got more estimates. I thought the whole soil stack had to be changed and digging required, for it was old cast iron. The bill was $3008 for two visits each lasting about 1 1/2 hour, the plumber came with some other guy second time after I said something about being illegal to work alone.They just changed the elbow to the flange. To be fair, add 2 hours travel. Total 5 hours. That is over $723 an hour. All the other guy did was to vacuum the floor with my shop vac and watch for leaks during final inspection. The final bill also added $607 to reset the toilet and $43 for estimating cost. With tax, that will be around $4133+ for a bad floor gasket. Are you scared by now ??

Absolute the best service you can't go wrong.Mike does not leave until the job is done right. Ask…read morefor Mike if you want the job done right .

Absolute horrendous service. Called for plumbing service and does not show up or give a heads…read moreup/call as to why. Then promises to show up next day, when no further updates were provided next day, I called asking for a status and the man answering the phone rudely alleged that I called to cancel (which did not happen) and then when I tried to ask what actually happened, the man rudely hung up on me. Clearly, service are NOT professional here. Skip this place if you are at all in need of a plumbing fix/any fix. I rarely leaves reviews on bad service but this place left me no choice.

Elvis Zaya came to our house to resolve a clog in our kitchen drain. He is very knowledgeable,…read moreservice was quick and fast. Highly Recommend him!!

Price gouging. Get a quote on line before having them come. Charged over $300 for 15 minutes…read morework, to change an outdoor tap (that equates to $1,200 an hour), and I am a lifetime advantage plan member so I saved $27. I should have sent him away when I saw the quote, but, you know, he was a nice guy and he was here and I wanted it done, without having to waste another day finding somebody else. Beware, call elsewhere for a quote before letting Mr. Rooter in the door.

This is a review of Maxim Osadchyi Maxim Osadchyi P.Eng…read more Dr. Pipe Drain and Plumbing Services Division of Osmaks Inc. If I could give a zero stars. I would. I hired Dr. Pipe (Osmaks) in October 2023 to install two alcove-style bathtub, and tub trim, faucet and shower head in my two bathrooms. I told Maksim and Ron (his son) that after they were done, I had a tile installer booked to do the tile around the tub. During the job, they didn't level/shim the tub, didn't level/center the shower head line, ripped out the floor plank in front of one tub (but not the second one), and destroyed baseboards (see attached pictures). Generally, left my bathrooms a disaster. When my tile installer came to do the tile job, he notified me that the tubs were not level. I immediately contacted Dr. Pipe and Maksim gave me every excuse in the book (my floor was not straight, etc.). Although he offers "emergency 24-hour service", he couldn't be bothered to send someone to level my tub until Monday. Hence, my tile installer could not finish his job and I was left without the use of both my bathtubs for over a week. After work in my basement, I had water flooding. Not once, but twice. Destroyed my brand new vanity that Dr. Pipe installed. Disrupted my tenant. Still no resolution to the damaged vanity. Maxim Osadchyi also took $150 for the installation of the shower trim and I had to pause the project for some time. Texted him that I would let him know when he could come back to finish. No response. Then when I reached out to finish the trim or refund the $150, he refused to do either. Scamming me out of $150. I do not recommend this company due to their unethical behaviour.

Best service Saved my life! I'm a superintendent in Toronto!…read more We had a ancient toilet shutoff fail in a unit on the ninth floor, water leak started with a trickle and quickly turned to a fountain..... We have no central water shutoffs for every unit so the only way to stop the leak was to turn the water off in the entire building.... Dr. Pipe had a technician come within the hour and fixed the issue, restored water supply to the entire building! Fast! Reliable! Professional! Clean!

Ouweis came by and was on time, professional and a big help. He was able to identify where my leak…read morewas coming from and while it didn't require a plumbing repair, he was told me exactly what was needed for the fix. I would not have been able to figure it out without him Is the pricing on the higher end for this company? Yes. I will say, plumbing is one thing where you really pay for what you get. I've been used Priority for years and when they fix something, it stays fixed. I would gladly pay a few hundred more for that peace of mind vs. saving some money and using a different company who may cut corners and cost me more in the long run. I will continue to use Priority Plumbing so as long as I am in the GTA. Ouweis was awesome!

I signed Preferred Plumbing Solutions' Quote #4424 at approximately 5:00 p.m. for an urgent…read morewell-pump replacement and paid a deposit of $3,624.08. The following morning, approximately 10 minutes after the company opened, I cancelled the agreement in writing. At that point, no installation work had begun and no materials had been picked up, delivered, or installed at my property. Preferred Plumbing's quote was $7,000 plus HST--approximately $7,910 before any additional miscellaneous-parts charges. Preferred recommended a 1 HP Goulds submersible well pump. I ultimately hired Wilson's Water Wells, a well-pump contractor, to complete the replacement. Wilson's final itemized invoice was $3,085.45 before HST and $3,486.56 including HST. It included a 1 HP, 15 GPM Berkeley submersible pump at $2,274.65, a 1 HP control box at $170.45, a pressure switch, fittings, heat-shrink materials, and two technicians for two hours. I recognize that the appropriate pump configuration and total price may depend on well depth, pumping requirements, wiring configuration, control equipment, warranty coverage, site access, and other installation conditions. I also recognize that businesses can have different overhead, scheduling, and pricing structures. For a conservative comparison, I used Wilson's higher pump-and-control-box amount of $2,445.10 before HST as the assumed equipment allowance within Preferred's $7,000 quote. On that basis, Preferred's quote left approximately $4,554.90 before HST for the remaining scope, before any additional miscellaneous-parts charges. Wilson's itemized invoice, after removing its pump and control box, left $640.35 before HST for labour, the pressure switch, fittings, heat-shrink material, and other installation-related items. On this calculation, Preferred's remaining non-pump quoted amount was at least 7.1 times Wilson's corresponding non-pump invoice amount. Preferred's $7,000 quote was also more than double Wilson's completed pre-tax invoice of $3,085.45. Based on the completed, itemized invoice I received from Wilson's Water Wells, I found Preferred's quote materially higher and not competitive. My other concern is the deposit-refund process. Preferred advised that it would retain $850 plus HST from my deposit for assessment, scheduling, coordination, administration, supplier arrangements, and reserved resources. I did not agree to that proposed retention. As of the date of this review, Preferred has not refunded any portion of my deposit unless I agree that it may retain $850 plus HST and that any refund constitutes a full and final settlement. The full $3,624.08 deposit therefore remains in dispute. I have filed a complaint with Ontario consumer protection and expect to use the available resolution process, including Small Claims Court if necessary. I did not have Preferred Plumbing perform the installation, so I cannot comment on its workmanship. This review is limited to my experience with its quotation, pricing, cancellation, and deposit-refund process.